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The Charter House

Photo gallery for The Charter House

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Outdoor pool
Outdoor pool
Outdoor pool
VIP Room | Living area | 32-inch LED TV with cable channels, TV

Overview of The Charter House

The Charter House

2.5 star property

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229

Explore the area

  • Popular LocationGreenbelt Shopping Mall1 min walk
  • Popular LocationAsian Institute of Management4 min walk
  • Popular LocationMakati Medical Center16 min walk
  • AirportManila (MNL-Ninoy Aquino Intl.)28 min drive

Room options

About this area

Makati

In the entertainment district, The Charter House is in Makati Central Business District, a neighbourhood in Makati with good shopping. Travellers eager for a bit of culture can stop by Ayala Museum, while those who have shopping on the agenda may want to visit Greenbelt Shopping Mall and Ayala Center. Looking to enjoy an event or a game while in town? See what's going on at Cuneta Astrodome, or consider a night out at Oasis Manila.

What's nearby

  • Greenbelt Shopping Mall - 1 min walk
  • Asian Institute of Management - 4 min walk
  • Ayala Museum - 4 min walk
  • Makati Stock Exchange - 6 min walk
  • Makati Medical Center - 16 min walk

Getting around

  • Ayala Center Station - 13 min walk
  • Manila Pasay Road Station - 17 min walk
  • Manila (MNL-Ninoy Aquino Intl.) - 27 min drive

About this property

The Charter House

Hotel in the heart of Makati Central Business District
Take advantage of a round-trip airport shuttle, a corner/local shop and a rooftop terrace at The Charter House. Treat yourself to a massage or other spa services. The on-site coffee shop, The Capiz Coffee Shop, features local and international cuisine and light fare. In addition to laundry facilities and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), a lift and a 24-hour front desk
  • A porter/bellboy, ATM/banking services and smoke-free property
  • A banquet hall, a front desk safe and luggage storage
  • Guest reviews say good things about the helpful staff, proximity to shopping and overall condition
Room features
All guest rooms at The Charter House offer comforts, such as air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 32-inch LED TVs with cable channels
  • Fridges, daily housekeeping and desks

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 9:00 AM–10 AM: PHP 200-500 per person
  • 1 restaurant
  • Room service available

Restaurants on site

  • The Capiz Coffee Shop

Things to do

  • Outdoor pool

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter

Business services

  • Business centre
  • A meeting room

Outdoors

  • Rooftop terrace

Spa

  • Massages

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Phone
  • Safe
  • Slippers

Properties nearby that you may like

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 1000

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between PHP 200 and PHP 500 per person (approximately)
  • Airport shuttle fee: PHP 1100 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati

Frequently asked questions

Does The Charter House have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 6 Oct 2022, prices found for a 1-night stay for 2 adults at on 18 Oct 2022 start from ₹2,965.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Charter House pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Charter House?

The Charter House doesn't offer parking.

What time is check-in at The Charter House?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at The Charter House?

Checkout is at noon.

Does The Charter House provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 1100 per vehicle applies.

Where is The Charter House located?

Located in Makati Central Business District, this hotel is within a 5-minute walk of Greenbelt Shopping Mall, Asian Institute of Management and Ayala Museum. Makati Stock Exchange and Ayala Center are also within 10 minutes. Ayala Center Station is 13 minutes by foot and Ayala Station is 13 minutes.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 115 out of 420 reviews
5 - Excellent 27%
Rating 4 - Good. 181 out of 420 reviews
4 - Good 43%
Rating 3 - Okay. 83 out of 420 reviews
3 - Okay 20%
Rating 2 - Poor. 30 out of 420 reviews
2 - Poor 7%
Rating 1 - Terrible. 11 out of 420 reviews
1 - Terrible 3%

3.9/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

3.5/5

Property conditions & facilities

3.8/5

Eco-friendliness

5/5 Excellent

Thomas M.
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with short walk to Greenbelt and Landmark shopping and restaurants. Short ride to the airport. Staff very helpful and professional. Nice room, clean and comfortable for reasonable cost.
Stayed 1 night in Oct 2022

4/5 Good

REYNALDO
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CONVENINCE
Stayed 2 nights in Sep 2022

5/5 Excellent

Paul
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, secure, clean, and affirdable
Stayed 3 nights in Jul 2022

5/5 Excellent

Gonzalo
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for things to do
Stayed 2 nights in Jul 2022

2/5 Poor

Alejandro
Disliked: Cleanliness, staff & service, property conditions & facilities
I’ve had better for less
The hotel is in need of a facelift . It’s dingy and worn out. I extended my stay by one day. I flew that night and wanted to shower before my flight so i had to extend by one day. I went out for lunch. When I returned my room keys didn’t work. I went down to the front desk where they said I needed to pay an additional 250 pesos or I had to move to a standard room. They said I had a superior room. I asked “ superior to what?” I chose to pay and stay avoid wasting time packing and moving to another room. After I paid he asked what time I would be checking out because they needed the room for incoming guests. I asked him why he would charge me a full day, then an up charge and still ask to use the room that I had paid for. Not a good way to treat customers in my opinion
Stayed 1 night in Jul 2022

5/5 Excellent

Rosalyn
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and restorative stay
The staff, especially Lou was very helpful in setting up my airport transfer. I needed a place to stay for about 24 hours after a long haul international flight and before I catch my domestic flight. The Charter House offered an affordable, secure, clean and quiet accommodation. They were pleasantly flexible for my early check in and early check out requests too - which was great because I needed that time to rest and recover. Also, the food from their in-house restaurant was great which I availed via room service. My stay was short and didn't get a chance to explore their rooftop pool and the great shopping centers and restaurants across them. Next time I travel back to NCR, I'll keep The Charter House in mind.
Stayed 1 night in May 2022

3/5 Okay

Takayuki
Travelled with group
Good
Stayed 2 nights in Jun 2022

4/5 Good

Thomas W
Liked: Cleanliness, staff & service, room comfort
I can recommend The Charter House
I had a very pleasant stay at the Charter House. It is a clean and safe place right across from Greenbelt Ayala Mall. The staff has been friendly and helpful. The Hotel is coming into its years but it is kept clean and the bedding and towels have been clean and new. The rooms without view certainly have none. But it was a quiet room. I will be back as it is very good value for the price.
Stayed 4 nights in Jun 2022

5/5 Excellent

Albert
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in May 2022

5/5 Excellent

Geraldine
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very helpful.
Stayed 2 nights in May 2022