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Reviews of South of Market Private Residences

3 out of 5
South of Market Private Residences
26th St. cor 11th Ave., South of Market, Condominium, Bonifacio Global City, Taguig, Manila

Reviews

6.4
Rating 10 - Excellent. 3 out of 12 reviews" "
Rating 8 - Good. 2 out of 12 reviews" "
Rating 6 - Okay. 4 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 3 out of 12 reviews" "

7.0/10

Cleanliness

5.8/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Place was awesome. Wish I had rented the room on my first week stay. Roma was very friendly, courteous and helpful. I’d recommend for my friends to stay there. Nearby malls.
Stayed 7 nights in Nov 2019
Response from Roma on 11 Dec 2019
Hi Ma'am Mary, We appreciated your positive review and for choosing South of Market Private Residences. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our Property.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2018
Response from Roma on 11 Jul 2018
Thank you for your positive review we look forward to seeing you again. We work hard to make our guests happy and appreciate your feedback!

2/10 Terrible

Mel

Liked: Cleanliness
Disliked: Staff & service, room comfort
Service was subpar. Description was inaccurate.
I was in Manila for a conference. Unfortunately, the conference hotel was booked up, so I stayed at the South of Market Private Residences. As other have noted, it was difficult to check in. I went to the wrong tower, was directed to the right tower, and then had to wait for a substantial period of time because the front desk was not set up to check in people. My real problem, however, was with the room and the facility. The room was clean and functional -- but there were only 3 small packets of shampoo and a bar of soap, even though I had a 4-day stay. In addition, I purposely booked the Residences because it had a fitness center. When I asked about it, however, I learned "the equipment had not arrived." Thus, there was no fitness center -- and the Residences and Hotels.com had clearly made a misrepresentation on which I had relied. There was another significant problem. I soon discovered there was no hot water. I called the number I was given and told the problem would be fixed -- but it was not fixed until my last day there and only after I had made another call. Evidently, the last person who stayed there "blew out" the water heating system, and the proprietor had never checked (which raises questions as to how well the apartment was cleaned). In any case, I spent my week taking cold showers.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Roma provided great customer care service
the room was okay but service of the caretaker Roma is exceptional
Stayed 7 nights in Aug 2017

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Condo in Global City rate 4.8 be aware TWO LOBBIES
I rated this a 4.8. I usually stay in some condo in Global city. This trip I could find no condo from private owners. The only BIG problem with the condo was that the "staff" of SOMA, "South of Market" had no idea what I was talking about for check-in. You see their are TWO buildings and I was in the wrong building. The "staff" is not a hotel staff, but rather security for the condo. Thus, there is not really anyone to "check you in". I was afraid that I would have to find a different hotel in Manila. This would not be good. Finally, one security man made the extra effort to find out how to check in. BE AWARE OF THE TWO LOBBIES ONLY METERS APART. One will know what you are talking about the other will not know. And they will make no effort to help you. The bed was American style. It was not 6 inches off the floor as most condos seem to be. The management left 5 gallons of bottled water for us. 7 eleven is steps outside the back door and a coffee house is steps out the back door. I went to that coffee house several times. This is not a hotel, but functions like one. SM Aura is 200 meters from SOMA. Many restaurants and a Starbucks. Market Market is just 300 meters from SM. Unless you have a private condo owner, why stay anywhere else?
Stayed 7 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place! Conveniently located near SM Aura, Market Market, High Street. Walking distance to St. Lukes, Forbes Town Center, Mind Museum.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
nice location but room amenities very lacking
Reception staff has no idea about my reservation despite my showing them the copy of my reservation . turns out i'm booked at the north building and even when I was presenting the copy of the reservation, it still took them a very long time to find any evidence of my paid in advance booking- we were almost certain we might have to find other accommodations for the night and it was really late already because of delays at the airport and after the long flight my husband and I are really too tired

8/10 Good

Business traveller, Bangkok

Liked: Staff & service, property conditions & facilities, room comfort
Very comfortable
Very convenient for the equipment and furniture provided.

6/10 Okay

KENTARO

Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
わかった上で泊まるなら・・・
ホテルではありません。コンドミニアムのオーナーが空いてる部屋をまた貸ししたサービスです。従って、何日宿泊していても1）リネンサービスなし、2）部屋の清掃なし3）アメニティなし（2日分のシャンプーのみ）、4）ルームサービスなし、5）ミニバーなし、など、通常の同価格帯のホテルで得られるサービスは一切ありません。また、入り口のセキュリティですが、入り口にガードマンがいるものの、ほぼノーチェックですので、安全面についても怪しいです。こうした前提をわかった上で宿泊されるのであればいいですが、そうでない場合にはかなりがっかりするでしょう。

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
何もサービスを受けられない
ハウスキーピングがないので注意。依頼するなら一回1700ペソ。高い！ハウスキーピングがないので、ごみは自分でエレベーター前に出さないといけないし、バスタオルは自分で部屋の洗濯機で洗濯しなければならない。フロントに何か質問しても、部屋のオーナーに電話しろの一点張り。ほとんど何もサービスは受けられない。それでこの値段なので、今後、もう利用することはない。