2 outdoor pools

Reviews of Siglo Suites @ The Azure Urban Resort Residences

3.5 out of 5
Siglo Suites @ The Azure Urban Resort Residences
Km 16 West Service Road, Marcelo Ave,, Metro M 1700, Parañaque, National Capital Region

Reviews

6.6
Rating 10 - Excellent. 11 out of 53 reviews" "
Rating 8 - Good. 19 out of 53 reviews" "
Rating 6 - Okay. 6 out of 53 reviews" "
Rating 4 - Poor. 7 out of 53 reviews" "
Rating 2 - Terrible. 10 out of 53 reviews" "

7.4/10

Cleanliness

6.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful experience definitely comming back!
Stayed 1 night in Feb 2020
Response from Siglo Suites, Inc. on 3 Mar 2020
We are so glad to hear you had a superior experience when visiting Siglo Suites! We are beaming with pride knowing that we hit the mark and delivered on everything that we promised.Come visit us soon. You can count on everyone of us doing our best!

4/10 Poor

Verified traveller

Stayed 2 nights in Feb 2020
Response from Siglo Suites, Inc. on 27 Feb 2020
We are so delighted you took the time to try us! Thank you for choosing Siglo Suites to be your host and we look forward to your next staycation!

4/10 Poor

Charles

Disliked: Property conditions & facilities, room comfort
A disappointing experience.
No kettle. Very basic cooking facilities. No washing up liquid or washing up cloth or sponge. Only one bedside table and lamp. Very poor WiFi. Flooring cracking up. Personal soap disappeared from bathroom. A disappointing experience.
Stayed 3 nights in Nov 2019
Response from Siglo Suites, Inc. on 26 Nov 2019
We are truly sorry your experience was not to your satisfaction, Mr. Charles. We are looking into the issues raised and doing everything we can to correct it as soon as possible. For you and for future guests. You are valuable to us and we would love to have the chance to keep you among our most valued customers. Please give us another chance.

4/10 Poor

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Thumbs down for nice hotel in poor location!
The pools and grounds are well kept and amazing, the staff is great, rooms comfortable; Downside: The amazing and beautiful place is surrounded by noisy traffic everywhere when sitting on balcony, air quality very poor, you will awake at 4:00 am every morning as the airport changes its depature route flying right over hotel, and the sound of planes overhead are too noisy to get good sleep early in the morning. Great value for the money if you can endure all as I have explained, but I will jot stay there again as it grreatly affected my sleep and peace of mind.
Stayed 3 nights in Sep 2019
Response from Siglo Suites, Inc. on 10 Oct 2019
Thank you for taking the time to point out issues affecting our business, Mr. Michael. Knowing where we are missing the mark helps us tackle our weaknesses as we strive to be better every single day. We know apologies don't fix the past. Please give us a second opportunity to show you what we are truly made of.

8/10 Good

RedTravelPlaces, Toronto,ON.CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amenities like huge swimming pool with waves and white sand beaches, spa , gym and resto/cafeteria.
Stayed 2 nights in Sep 2019
Response from Siglo Suites, Inc. on 3 Oct 2019
We are so glad to hear you had a superior experience when visiting Siglo Suites at The Azure Urban Resort Residences, Mr. RedTravelPlaces. Everyone here takes pride in what we do and it is through feedback like yours full of affirmations and encouragement that we renew our commitment to always trying our best. We look forward to serving you in a future visit and hope that you give us the opportunity to introduce you to our latest offerings!

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Siglo Suites, Inc. on 17 Sept 2019
Thank you for choosing Siglo Suites as your host. We hope you give us the opportunity to connect with you again!

8/10 Good

Van, Cebu City

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice rooms but checking in and out is a bit of hassle due to the odd location of their front office. I did not get any WiFi. No instruction on how to connect to any WiFi. Good thing is that Globe and Smart LTE signal is strong inside your room.
Stayed 2 nights in Sep 2019
Response from Siglo Suites, Inc. on 10 Sept 2019
Thank you for this review, Mr. Van. Rest assured that your concern will be raised and will be be put into consideration. We appreciate your honest feedback. Knowing where we are missing the mark helps us tackle our weaknesses as we strive to be better every single day.

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Reneelou Lacandola, Reservations Supervisor on 31 Aug 2019
Thank you for choosing Siglo Suites as your host! We are looking forward to serving you again in the future.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Camille Flores, Revenue and Reservations Manager on 6 Aug 2019
Thank you so much for choosing Siglo Suites as your host! We hope you'll give us another opportunity to be with you again.

8/10 Good

maria

Liked: Cleanliness, property conditions & facilities, room comfort
It was a positive experience all around, however I did have some locations where Azure could improve upon. Firstly, the air conditioner in the bedroom(s) takes very long to get the area even remotely cold. I’d prefer for the air conditioner to be a little quicker to make the room(s) cold; we are in the Philippines where it’s hot! Furthermore, the shower door was proven difficult to open, and it even disconnected with the slider. I think a quicker sliding door that is strongly connected with the slider could improve the bathroom experience. Even with these minor complaints I have, I believe Azure is a great resort.
Stayed 3 nights in Jul 2019
Response from Camille Flores, Revenue and Reservations Manager on 16 Jul 2019
Thank you for reaching out to us and letting us know about this, Ms. Maria. It is thanks to feedback like yours that we can tackle issues that may impact our most valuable asset; our guests. Please allow us an opportunity to make amends and receive our most sincere apologies. We hope you give us another chance to show you what we are truly made of.

8/10 Good

Jacqueline

Liked: Cleanliness, property conditions & facilities, room comfort
Enjoyed our stay just some few hiccups. Heater not working. Slow internet. Parking not organized.
Stayed 1 night in Jul 2019
Response from Camille Flores, Revenue and Reservations Manager on 16 Jul 2019
We thank you for your time in writing a review in your recent stay at The Azure Urban Resort Residence, Ms. Jacqueline. It's our pleasure knowing you had an overall great experience with us despite some hiccups. We hope you give us a second chance. Rest assured we won't disappoint.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proximity of the property to major city hubs is really convenient although the traffic as usual is terrible, good location. The property we live in is good but not excellent, I think they could have done more decorating the property to make it more luxurious, but overall it is recommended especially the amenities.
Stayed 1 night in May 2019
Response from Camille Flores, Revenue and Reservations Manager on 9 May 2019
We are thankful for your time and your willingness to write a review to let us know how we are doing! We will definitely take your feedback into account and continue to improve our service for you and our future guest. Please consider visiting us soon to enjoy our new promos!

4/10 Poor

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness
Location is good and accessible area.
Stayed 2 nights in Feb 2019
Response from Camille Flores, Revenue and Reservations Manager on 21 Feb 2019
We are so delighted you took the time to try us! Be sure to let us know if there's anything we can do to make your stay even memorable. Please consider visiting us soon to enjoy our new promos!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room, wave pool & the beach bar was excellent, it’s pityy the guest can’t use the lap pool & the gym
Stayed 3 nights in Jan 2019
Response from Camille Flores, Revenue and Reservations Manager on 31 Jan 2019
We are so glad to hear you had a superior experience when visiting Siglo Suites at The Azure Urban Resort Residences. It's our pleasure knowing you liked the amenities that Siglo Suites is offering. We will do everything in our power to make certain every single visit is equally delightful. We hope to become one of your favorites. Do let us know what we need to do to earn your continued loyalty!

2/10 Terrible

Phil Erickson

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not worth of your money.
Stayed 1 night in Jan 2019
Response from Camille Flores, Revenue and Reservations Manager on 9 Jan 2019
We are truly sorry your experience was not to your satisfaction, Mr. Phil. We would appreciate the opportunity to make this right, but can only do so if you give us a second chance.

8/10 Good

Verified traveller

Stayed 4 nights in Nov 2018
Response from Camille Flores, Revenue and Reservations Manager on 26 Nov 2018
Thank you for choosing Siglo Suites as your host! We can't wait for the next opportunity to serve you and will do everything in our power to once again allow you to experience the best that we have to offer!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room that we stayed in was nice, the tv was compacted with movies and entertainment, the balcony view was amazing, the pools there were fun for the family.
Stayed 1 night in Jul 2018
Response from Camille Flores, Revenue and Reservations Manager on 17 Jul 2018
Dear guest, we thank you for your time in sending us your review regarding your family's recent stay with us at The Azure Urban Resort Residences. We are even more delighted that we were able to be all that you expected us to be and that you enjoyed all services and amenities Siglo Suites has to offer. Thank you for choosing us and we look forward to your next staycation!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll never ever going back to that place.
Stayed 1 night in Jul 2018
Response from Camille Flores, Revenue and Reservations Manager on 17 Jul 2018
Dear guest, we are sad to hear we did not provide you with the best possible experience. Hope you'll let us know what happened for us to improve and avoid it from happening again. Please give Siglo Suites a second opportunity to show you what we are truly made of.

8/10 Good

Margy Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
good
Stayed 2 nights in May 2018
Response from Camille Flores, Revenue and Reservations Manager on 23 May 2018
Thank you for giving us a try, Ms. Margy! Hope you'll choose Siglo Suites to be your host again. We can't wait to serve you on your next staycation. See you!

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
so bad starting from the information to the last person we talk.
Stayed 1 night in May 2018
Response from Camille Flores, Revenue and Reservations Manager on 7 Aug 2018
Dear guest, we apologize if we have failed to serve you the way you deserved. Thank you for taking the time to bring up these issues via your review. We are looking into it and have spoken to the staff members involved. We hope you give us a second chance.

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

James, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view of swimming pool...security and beach bar staff treat us real nice..lots of friendly people from other countries including us military from all over the world
Stayed 17 nights in Mar 2018
Response from Camille Flores, Revenue and Reservations Manager on 25 Apr 2018
We thank you for your time in writing a review in your recent stay at The Azure Urban Resort Residences, Mr. James. We will surely maintain quality accommodations and a great service to all of our guests. We are honored by your choice to spend your staycation with us and we look forward to your next visit!

10/10 Excellent

maricar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad customer service
* UNPLEASANT STAY,; NO GOOD , VERY POOR CUSTOMER SERVICE ; STRESSFULL DUE TO NONE - ZERO ACTION OF CONCERNS THAT CUSTOMERS HAD; A LONG WAIT JUST TO CHECK IN AND CHECK OUT; NO CONSISTENCY FOR INFORMATION SHOULD PROVIDE TO CUSTOMERS; 1. Made reservations and was confirmed, however when we get there to check in there’s no rooms ready. 2. Need to wait long time just to check in. It’s unacceptable after the long and tiring flight. 3. Got into the room and amenities was incomplete. 4. The housekeeping and siglo front desk clerk said they will provide it right away but got it after follow up calls and after 2 days of stay. That’s ridiculous !! 5. Siglo Front desk do not answer phone calls ... need to go to different building just to speak with front desk clerk of Siglo because they don’t answer the phone calls. That’s unbelievable!! And so inconvenient for the customers. 6. Stayed for 8 days ... 4 out of 8 days there’s no hot water... Informed the siglo front desk but there’s no actions been made. I asked for compensation but they said they have to process it through Expedia as I made reservation through Expedia. I need to know the process for this compensation fee. I want my money back as it was very unpleasant stay. 7. Ants all over the places ... what I can’t deal was ants is in the toilet tissue... I formed the front desk clerk of siglo but there’s no actions been made. 8. Bad flow of Water at the bath room , so unpleasant feeling as it’s gets flooded
Stayed 8 nights in Dec 2017

8/10 Good

Philip, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good security, close to shopping center
Shopping center just around the corner, fairly close to airport. Next to toll road. Has a wave pool with sand beach.
Stayed 4 nights in Dec 2017
Response from Shari Barro, Sales and Marketing Manager on 4 Jan 2018
Thank you for such kind words, Mr. Philip! We are glad to know that Siglo Suites was able to exceed your expectations. We look forward to have you onboard again!

8/10 Good

Philip, Calgary

Liked: Cleanliness, property conditions & facilities, room comfort
Poor communication
I ordered car to pick us up to go to the airport for the following morning but when it didn’t arrive I called front desk and they had not ordered it.
Stayed 2 nights in Nov 2017

10/10 Excellent

Philip, Calgary alberta.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to shopping centre
Great service so far. Good security.Friendly staff.
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Unit with city view
The staff was accommodating yet the rooms are still aren't prepared by the designated check-in time. Also, the AC in the room was VERY DISAPPOINTING.
Stayed 1 night in Nov 2017

8/10 Good

John B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Oct 2017

10/10 Excellent

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FD are so accomodating, satisfied customer
WHEN I CHECK THE BATHROOM I SAW SOME FUBICS ON THE FLOOR THE GYM, GAMING ROOM, MOVIE ROOM...NOT ACCESSIBLE TO THE GUEST.. BUT OTHER THAN THAT MY STAY THERE WAS SO AMAZING. I upgraded from city view to beach view. THE VIEW FACING THE BEACH OVERWHELMED ME BECAUSE OF ITS GOOD ACHITECTURAL STRUCTURE. THE MAN MADE BEACH SEEMS REALISTIC. FULLY EQUIPPED DINING AND KITCHEN WARES... DEFINITELY WILL ENDORSE THIS TO MY FRIENDS..IN TOTALITY, THIS COULD BE ONE OF THE BEST HOTEL IVE EVER SEEN SIMILAR TO SOME HOTELS AND RESORTS IN PUNTA CANA... Beautiful, awesome,mesmerizing, and breathtaking.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and my daughter was so much enjoy staying at the unit...they wants to come back..congratulations what a great experience
Stayed 1 night in Oct 2017

8/10 Good

JEANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

2/10 Terrible

RAY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst customer service at SIGLO SUITES@Azure Urban
SIGLO SUITES charging us again for the 2 kids aside from the 4 adults that checked-in. They claimed that Hotels.com online price was for good only for 4 accommodations. I don't think it is right to charge extra since we rely on what was shown online that the 2 bedrooms can accommodate up to 6 people including 2 kids. They got the worst customer service. I will never book again with SIGLO SUITES again. All their guests who booked online they charged extra upon check-in. Housekeeping was also rubbish. Receptionist at Siglo do not know what they're talking about!

2/10 Terrible

RAY

Disliked: Cleanliness, staff & service, room comfort
Never Trust Siglo Suites Reception
Siglo Suites charging us PhP900 for the two kids in which we have already paid the accommodation in advance through this site. Online you clearly advertise that 6 people can accommodate the 2 bedrooms in Azure Urban Resort for the price of 4,944 pesos (discounted price for hotels.com online members). however, when we get there, they insisted that the hotels.com price is only for 4 people and not for 6 that was shown online. so they insisted for the payment of another 2 kids with us or else they will be visitors only and can stay until 9pm in the hotel. What?!!!!! It was not only my family that they're trying to collect extra money, even my friend who happened to be there with us also (she's with 4 other people to check-in), Siglo Suites receptionist also asked for an additional 900 pesos. I think this is their strategy to make more money from their guest. I asked other guests who booked online, they were also asked to pay extra aside from what they have paid online. I will never try that Siglo Suites again. They are corrupt! They got false ads online! POOR CUSTOIMER SERVICE TOO!

4/10 Poor

Angelie Rose

Disliked: Property conditions & facilities, room comfort

2/10 Terrible

Nelly, Vancouver Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book here - HORRIBLE RESORT!!!
We had THE WORST stay ever at the horrendous Siglo Suites. From the moment we booked this place I knew we were going to have problems. Here's just a few of them: - They do not answer their phone!!! We called them literally over 50 times and they never answered. Even when we were in our suite there was no way to get ahold of them. They have about 4 different numbers to "reach them at" but NOT ONE ever answered. - The staff was absolutely HORRIBLE. Because no one answered the phone we had to constantly go down to the front desk to ask for things. There was never a time when what we asked for happened without following up multiple times and nagging the staff to do THEIR JOB. - The room was ridicously small. When booking on Expedia it says this room fits up to 6 people. HAH! That is a major joke. This room BARELY fits 3 people. We had 3 large males staying in here and it was extremely uncomfortable. We immediately asked for an extra bed and were PROMISED one but that never happened. They made excuse after excuse and we were left with the worst sleep ever. - I don't have enough room to say all the horrible things that happened but I'll leave it with this. No one came to clean our room so we went down to ask for someone to clean it. After coming back for the night we got ready and attempted to shower only to find out that all of our DIRTY USED TOWELS that had been laying on the bathroom floor were folded up on the table for us to "use". DISGUSTING. DO NOT STAY HERE, EVER!!!!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Check in and out is so terrible. So strict you can't even accept visitors .

8/10 Good

Gemmalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It's good to stay in Azure. Just need to have an easy access to beach..

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Check-in took a long time. They cant find my booking.

2/10 Terrible

Kenneth

Liked: Cleanliness, room comfort
Disliked: Staff & service
PATHETIC!!!!!!

6/10 Okay

Roel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
check-in info not correct
Restaurants with terrasses were you can eat in the evening are located along the main road and thus very noisy. The lounge should be open also in the evening; perhaps the mentioned restaurants can deliver there. There's no shortcut to the SM mall and walk path is not covered, and in places narrow and in bad shape. Check-in and check-out was not fluent. More important the information given by hotels.com was totally wrong. You should delete the paragraph on Maldives; check-in/out was in SIGLO office. We lost a lot of time due to that error.
Stayed 1 night in Dec 2019
Response from Siglo Suites, Inc. on 11 Dec 2019
Thank you for taking the time out of your busy day to let us know about this, Mr. Roel. We love what we do and we want for every customer to have the best possible experience. Please receive our most sincere apologies for this matter and know that we are looking into the issue. Give us another chance. We will not disappoint.

8/10 Good

Young Man

Wrong day of 1 night stay
It has artificial beach designed by Paris Hilton, but during my stay it was closed for maintenance. I got no information about it - one of purpose to book there got ruined. Sometimes hotels.com does not give enough information for user. Even if it is hotel's fault, the customer books and pays not to the hotel, but to hotels.com. If not after-serviced, the customers will move to agoda, booking.com, tripadvisor.
Stayed 1 night in Sep 2019
Response from Siglo Suites, Inc. on 30 Sept 2019
Thank you for taking the time out of your busy day to let us know about this, Mr. Young Man. Please receive our most sincere apologies for this matter and know that we are looking into the issue. Give us another chance. We will not disappoint.

6/10 Okay

Verified traveller

Stayed 7 nights in May 2019
Response from Camille Flores, Revenue and Reservations Manager on 20 May 2019
Thank you for choosing Siglo Suites to be your host and we look forward to your next staycation! We hope you give us the opportunity to connect with you again.

8/10 Good

Roger

Liked: Room comfort
Stayed 1 night in May 2019
Response from Camille Flores, Revenue and Reservations Manager on 9 May 2019
Thank you for choosing Siglo Suites as your host, Mr. Roger! We hope you give us the opportunity to serve you again. Rest assured we will do whatever it takes to deliver on our promise.

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2019
Response from Camille Flores, Revenue and Reservations Manager on 6 May 2019
We hope you give us the opportunity to serve you again, Mr. Roger! Rest assured we will do whatever it takes to deliver on our promise.

10/10 Excellent

Mijong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 친절한 좋은 숙소!
레지던트 형태의 아파트여서 조리가능하지만 저희는 과일만 사서 먹었어요. 수영장 훌륭하지만 사용횟수에 제한이 있었구요, 체크인/아웃하는 사무실이 단지내에 독립되어 있어서 헤맸어요~ㅎㅎ 깨끗해서 우리가족도 깨끗하게 사용했습니다~ 참! 저렴하지만 주차요금 받더라구요~ 좋은 숙소다 에 한표!!!
Stayed 2 nights in Mar 2019
Response from Camille Flores, Revenue and Reservations Manager on 28 Mar 2019
We are so glad to hear you had a superior experience when visiting Siglo Suites at The Azure Urban Resort Residences! We are so delighted to hear that your stay exceeded your expectations. Thank you for choosing us to be your host and we look forward to your next staycation, Minjong!

6/10 Okay

Ju

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
공항 비행기 시간 30분 전
여행은 즐거웠으나마지막날 체크아웃중에 택시를 부탁했는데 교통체증 으로 택시가늦는다는 이유로 고객이 알아서 공항까지 가라고하니 어이가없었음,1시간30분을 호텔에서 택시 기다리다가 방법은없고 밖으로나가 택시잡으려고 30분 기다리고,다행이 경비아저씨의도움으로 비행기시간 30분전에도착 정신없이 체크인하고 ,,호텔에 택시서비스는 정말 말로는 다 못합니다
Stayed 4 nights in Nov 2018
Response from Camille Flores, Revenue and Reservations Manager on 6 Dec 2018
Thank you for taking the time out of your busy day to let us know about this, Ju. Rest assured that we will work on the said issue. Also, we would like to let you are also entitled to P100 off Grab. Our Front Desk Specialist would be happy to assist you for your Grab booking from any Siglo Suites’ Property to anywhere. This is for a limited only. Be sure to let us know if there's anything we can do to make Siglo Suites a better place for your staycation needs.

10/10 Excellent

Ray, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
접근용이성이 떨어지나 전반적으로 시설은 깨끗함
부대이용이설이 매우 만족스러움 페소만 취급함으로 환전해서 들어올 필요있음 수영장 시설이 아주 괜찮음
Stayed 1 night in Aug 2018
Response from Camille Flores, Revenue and Reservations Manager on 21 Nov 2018
We are extremely grateful for your review, Mr. Ray! Your feedback is another way we gauge our commitment to providing quality customer service to all our guests. We look forward to serving you in a future visit and hope that you give us the opportunity to introduce you to our latest offerings!

10/10 Excellent

dongsik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice..host Really good...
Stayed 1 night in Jun 2018
Response from Camille Flores, Revenue and Reservations Manager on 19 Jun 2018
We are so grateful for your review, Mr. Dongsik. Your words of encouragement and your assessment of our service make us deeply proud of what we are doing. We are glad to know that our efforts are paying off. Please do visit us again!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
部屋は過ごしやすいが移動が困難。 広すぎてなかなかたどり着けない。 もう少しわかりやすく案内してくれる人がいるとありがたい。
Stayed 1 night in Mar 2018