Deluxe Double Room | Bed sheets
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Reviews of OYO 791 Bell Mansion

3 out of 5
OYO 791 Bell Mansion
Road 13, Bagong Pag-asa, Bago Bantay,, 1st District, Quezon City, National Capital Region

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 13 reviews" "
Rating 8 - Good. 3 out of 13 reviews" "
Rating 6 - Okay. 4 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julmane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Stayed 3 nights in Nov 2023
Response from Tim on 6 Dec 2023
Hi, Julmane! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

10/10 Excellent

Julmane

Stayed 3 nights in Oct 2023

8/10 Good

Alvin

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Update furniture
The rooms are big but the sofas are very dirty and needs an update
Stayed 1 night in Aug 2023

6/10 Okay

NORMA

Just a simple Ok for a budget-minded tourist
Stayed 3 nights in Feb 2023
Response from Lisa on 7 Mar 2023
Great to hear this, Norma! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Lisa

6/10 Okay

Marilou

Stayed 4 nights in Jan 2023
Response from Eva on 15 Mar 2023
Hi, Marilou! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Eva

6/10 Okay

JOY A.

2/10 Terrible

Rosecel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So sucks experience! Service and quality.. Never to stay there anymore. You will sleep together with the baby cockroach... Services were so poor.
Stayed 1 night in Aug 2022
Response from Jane on 23 Aug 2022
Hi, Rosecel! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you with an amazing stay ahead. Regards, Jane!

6/10 Okay

Marisa

Travelled with family
Disliked: Staff & service
Our stay was generally fine. It was just the service is not that good. Upon our check-in, nobody assisted us to our room. (Our things were quite heavy because we were staying for 4 days and 3 nights). There were also no towel provided. I need to call-up and follow-up 4x for it. Eventually, after about 2 hours, they provided us with 3 towels only. (I asked for 4 but she said that was only the available) The next day, I asked for the remaining 1 towel but in vain. We settled for the 3 towels. ' Good my son brought his own towel. We paid the parking for 150. It was fine. It was safe. I wish service would improve.
Stayed 3 nights in Jul 2022
Response from Noah on 23 Aug 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Noah

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Good for low-cost overnight stay
If you're simply looking for a room in QC area to spend the night, this place is quite alright. Rooms are simple and spacious enough to feel comfortable in, not to mention the place is located near SM North and Trinoma. The room could've been more clean though, I spotted cobwebs and mothballs in some areas. Thankfully not enough to be a deal breaker for a cheap stay. Overall, I got what I paid for, which was just around 1,000 PHP for a night.
Stayed 1 night in Jul 2022
Response from Noah on 23 Aug 2022
We appreciate your feedback! Hope to welcome you soon :) Regards, Noah

10/10 Excellent

Jerrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Big room and nice view
Stayed 1 night in Dec 2021
Response from Ammy on 16 Dec 2021
Hi, Jerrick! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

10/10 Excellent

Niccolo Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Ammy on 7 Dec 2021
Thanks for the positive rating, Niccolo! Hope to welcome you again soon. Regards, Amelia.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay for the price
It was fine for a two-night stay, despite not having a view with the room given to us (you may want to request that as you book). Room was clean, however some fixtures in the bathroom were broken but were still useable
Stayed 2 nights in Jul 2021
Response from Ammy on 15 Nov 2021
Hi, thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Amelia.