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Herald Suites Polaris

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Lobby
Standard Room, 2 Single Beds (Multi Use) | Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Standard Room, 1 Double Bed (Multi Use) | Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Herald Suites Polaris

Herald Suites Polaris

3.5 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

9.0/10 Wonderful

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
45 Polaris St, Bel-Air, Makati, 1209

Explore the area

  • Popular LocationGlorietta Mall19 min walk
  • Popular LocationMakati Medical Center11 min drive
  • Popular LocationSt Luke's Medical Center Global City13 min drive
  • AirportManila (MNL-Ninoy Aquino Intl.)33 min drive

Room options

About this area

Makati

Located in Makati, Herald Suites Polaris is in the city centre. The Mind Museum and BGC Arts Center are cultural highlights, and some of the area's attractions include Ayala Triangle Gardens and Manila Zoo. Looking to enjoy an event or a game while in town? See what's going on at PhilSports Complex, or consider a night out at Oasis Manila. Guests appreciate the hotel's location for the nightlife.

What's nearby

  • Glorietta Mall - 19 min walk
  • Philippines Stock Exchange - 4 min drive
  • BGC Arts Center - 5 min drive
  • Makati Medical Center - 11 min drive
  • St Luke's Medical Center Global City - 13 min drive

Getting around

  • Manila Buenidia Station - 3 min drive
  • Buendia Station - 17 min walk
  • Manila (MNL-Ninoy Aquino Intl.) - 33 min drive

Restaurants

  • Senor Pollo - 2 min walk
  • Paris Delice - 2 min walk
  • Jollibee - 3 min walk
  • Farfalla - 3 min walk
  • Next Door - 3 min walk

About this property

Herald Suites Polaris

3.5-star hotel located in Poblacion
Take advantage of a return airport shuttle, a cafe and dry cleaning/laundry services at Herald Suites Polaris. Treat yourself to a massage or other spa services. The on-site local and international cuisine café, Aurora Lobby Cafe, features light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
You'll also enjoy perks such as:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a computer station and a lift
  • Smoke-free property, concierge services and a front desk safe
  • Guest reviews speak highly of the location
Room features
All 50 individually furnished rooms feature perks such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and safes.
More amenities include:
  • Bathrooms with deep-soaking baths and bidets
  • 32-inch LED TVs with cable channels
  • Wardrobes/cupboards, fridges and electric kettles

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10:30 AM: PHP 305-353.80 for adults and PHP 305-353.80 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Aurora Lobby Cafe

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Due to COVID-19, it is property policy that guests sharing a room must belong to the same household. Guests must present ID for validation of address during check-in.
No visitors or unregistered guests are allowed in guestrooms.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Breakfast fee: between PHP 305 and PHP 353.80 for adults, and PHP 305 and PHP 353.80 for children (approximately)
  • Airport shuttle fee: PHP 1400 per vehicle (one way)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

Herald Suites Polaris Hotel Makati
Herald Suites Polaris Hotel
Herald Suites Polaris Makati
Herald Suites Polaris Hotel
Herald Suites Polaris Makati
Herald Suites Polaris Hotel Makati

Frequently asked questions

Is Herald Suites Polaris pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 8 Feb 2023, prices found for a 1-night stay for 2 adults at on 15 Feb 2023 start from ₹4,106.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Herald Suites Polaris?

Self-parking is free at this property.

What time is check-in at Herald Suites Polaris?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Herald Suites Polaris?

Checkout is at noon. Late checkout is available for a fee.

Does Herald Suites Polaris provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 1400 per vehicle applies.

Where is Herald Suites Polaris located?

Located in Poblacion, this hotel is within a 15-minute walk of Power Plant Mall and Ayala Triangle Gardens. Greenbelt Shopping Mall and Glorietta Mall are also within 1 mile (2 km). Buendia Station is 17 minutes by foot and Ayala Station is 24 minutes.

Can I cancel my reservation for free at Herald Suites Polaris and receive a full refund?

Yes, Herald Suites Polaris offers free cancellation on select room rates, because flexibility matters! Please refer to Herald Suites Polaris cancellation policy on our site for more details about any exclusions or requirements.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 128 out of 211 reviews" "
" "10 - Excellent 61%
Rating 8 - Good. 64 out of 211 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 13 out of 211 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 2 out of 211 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 4 out of 211 reviews" "
" "2 - Terrible 2%

8.9/10

Cleanliness

9.3/10

Staff & service

8.4/10

Amenities

8.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

2/10 Terrible

Jimmy

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Property was nice, but no way a 5 star experience. Bed was hard rock, could barely sleep properly days I was there. Shower didn't get hot water until 5 minutes after it stays on. AC was not properly placed in the room, which made it tough to control temperature. And it is right next to the bars. So, it gets noisy sometimes.
Stayed 3 nights in Jan 2023

10/10 Excellent

sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a lot of space in the bedroom, staff are very friendly, excellent service. This hotel is my # 1 during my vacation ( I went in 6 hotels during my 3 weeks vacation).

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean , the staff is professional and the free breakfast is good.
Stayed 7 nights in Oct 2022

10/10 Excellent

Janelle

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very moderns and clean. Not a good area for business.
Stayed 8 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good. Food is fresh and staff is very friendly.
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service , good breakfast , nice clean and comfortable room.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room is no clean, full of dust no window no ventilation
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020