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Reviews of Avant Serviced Suites

3.5 out of 5
Avant Serviced Suites
26th Street Corner 3rd Avenue, Crescent, Park West, Bonifacio Global City, Taguig, Manila

Reviews

8.0

Very good

Rating 10 - Excellent. 30 out of 97 reviews" "
Rating 8 - Good. 47 out of 97 reviews" "
Rating 6 - Okay. 8 out of 97 reviews" "
Rating 4 - Poor. 5 out of 97 reviews" "
Rating 2 - Terrible. 7 out of 97 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

antonette, wilmette

Liked: Cleanliness, amenities, property conditions & facilities
It’s my husband who stayed at this property. He loved the place since it’s very convenient to everything. The place is clean. Easy to communicate with the management.
Stayed 4 nights in Apr 2024

10/10 Excellent

Nic

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay. Very accessible to most if not all necessities
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2020
Response from Rica on 30 Sept 2020
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Dana on 16 Mar 2020
Thank you for staying with us. We appreciate your feedback.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Good location, wet carpet smells throughout the room, towels were old and worn, noisiest a/c I’ve ever heard. Even had to clean the glasses to drink
Stayed 1 night in Jan 2020
Response from Rica on 1 Feb 2020
We are very sorry to read of your experience during your stay with us. We work really hard to offer the best possible service to our guests, and sadly this was not reflected on your last visit. Again, please accept our apology and we hope that this hasn't put you off a return stay with us again. Thank you and have a pleasant day!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
We didn't have a card to swipe, the place wasn't as expected like in the pictures
Stayed 1 night in Jan 2020
Response from Dana on 28 Jan 2020
We are very sorry to read of your experience during your stay with us. We work really hard to offer the best possible service to our guests, and sadly this was not reflected on your last visit. Again, please accept our apology and we hope that this hasn't put you off a return stay with us again. Thank you and have a pleasant day!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Dana on 31 Dec 2019
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 4 nights in Dec 2019
Response from Dana on 26 Dec 2019
We appreciate your feedback. Thank you for staying with us!

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Dana on 26 Dec 2019
We appreciate your feedback. Thank you for staying with us!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Everything is ok. But it was kinda dark inside at night..
Stayed 2 nights in Dec 2019
Response from Dana on 10 Dec 2019
We appreciate your feedback and thank you for staying with us!

8/10 Good

Frederick

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Rica on 22 Nov 2019
Thank you for your kind feedback. Looking forward to accommodate you again in the future!

10/10 Excellent

Ven

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Friendly staff,beautiful and clean space,close to everything
Stayed 5 nights in Oct 2019
Response from Rica on 11 Nov 2019
Thank you for your kind feedback. Looking forward to accommodate you again in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Oct 2019
Response from Dana on 10 Nov 2019
Thank you for your kind feedback. Looking forward to accommodate you again in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Dana on 10 Nov 2019
Thank you for your kind feedback. Looking forward to accommodate you again in the future!

8/10 Good

Boon Keng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Dana on 18 Aug 2019
Thank you for your kind feedback. Looking forward to accommodate you again in the future!

6/10 Okay

Worktraveller, Hong Kong

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is the 2nd time I've stayed here and the last one was in December 2016 with my wife. I'd say, if room 3A's condition is similar to its other rooms, it definitely has deteriorated over the years. First, room 3A's A/C unit was not cooling enough the room even if you put to the lowest temperature setting. Me and my dad were sweating in the middle of the night! The switch in the bathroom is also hard to reach since the washer and dryer are blocking it so we had to just keep it on. The light inside the room are not enough to illuminate the room. I was not briefed about the "servicing" of this serviced apartment, but during my 3 nights stay, my room was not cleaned nor tidied up. The location is great, but other than that, I'd say you can consider the other serviced properties in BGC.
Stayed 3 nights in Jul 2019
Response from Dana on 25 Jul 2019
We thank you for your time in writing a review in your recent stay at Avant Serviced Suites - Personal Concierge. Feedback help us tackle issues and become better. Please receive our sincere apologies any inconvenience you experienced and we are looking into the issue. I hope you can provide us the exact room number you were referring as we dont have 3A in our managed units in Avant. Thank you and we hope you choose us again as your host in your future travels.

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except for the wifi
Stayed 2 nights in Jul 2019
Response from Rica on 25 Jul 2019
Hello! Thank you for taking the time to review our property. Your feedback is important to us. Rest assured that we will look on it closely. We look forward to assisting you again in the future.

8/10 Good

Naly

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2019
Response from Dana on 11 Jun 2019
Thank you for your kind feedback. Looking forward to accommodate you again in the future!

6/10 Okay

Mark

Overall the place was good however there were too many transients in the building that made waiting for the elevators a little annoying. Also, the kitchen has a smell as you enter the unit.
Stayed 2 nights in Apr 2019
Response from Dana on 4 May 2019
Hello! Thank you for taking the time to review our property. Your feedback is important to us. Rest assured that we will look on it closely. We look forward to assisting you again in the future.

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The hot water in the bathroom didnt work, so we were not able to take a hot shower. We called yo have it fixed but the never showed up. It was still broken when we checked out the next day. The elevator broke while we were there trapping several people inside for a long time.
Stayed 1 night in Apr 2019
Response from Dana on 13 Apr 2019
Hello! Thank you for taking the time to review our property. Your feedback is important to us. Rest assured that we will look on it closely. We look forward to assisting you again in the future! Regards.

2/10 Terrible

scott

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The washer / dryer did not properly waah and dry our clothes... so we had to air dry them for several hours and still had to travel with wet clothes...
Stayed 1 night in Apr 2019
Response from Dana on 30 Apr 2019
Hi Scott, We would like to apologize for the inconvenience. However, upon checking the washer / dryer in your room works perfectly fine. Maybe it was not set properly. Our staff is also available at the property from 10 am to 7pm to assist you. I hope you can stay with us again and we would be happy to help you.

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a 'Service Suite'. It is a private apartment in an apartment block. There is no service, no linen change, no cleaning, no water in the fridge, no anything. I spent 4 days there and the location is good for BGC area but be aware that the only contact is with someone via WhatsApp and you are then left on your own.
Stayed 4 nights in Mar 2019
Response from Dana on 18 Mar 2019
Hello! Thank you for taking the time to review our property. Your feedback is important to us. Rest assured that we will look on it closely. We look forward to assisting you again in the future! Regards.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Room was quite shoddy, old make up brushes from previous tenants on the floor, power socket held together with tape, bathroom door handle came off in my hand, hair dryer and iron did not have local plugs on them and no adapters provided. Also water was in a large blue container on the counter. Not bottled or chilled in the fridge. Air conditioning was very loud
Stayed 2 nights in Mar 2019
Response from Rica on 12 Mar 2019
Hello! Thank you for taking the time to review our property. Your feedback is important to us. Rest assured that we will look on it closely. We look forward to assisting you again in the future! Regards.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
leaking plumbing in bathroom
Stayed 8 nights in Feb 2019
Response from Dana on 12 Mar 2019
We would like to learn more about your recent stay with us. Is it possible if you can send us your name so we can address your concern accordingly. Thank you and we appreciate your honest feedback.

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019
Response from Rica on 6 Mar 2019
Thank you for your kind feedback. Looking forward to accommodate you again in the future!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay Stay but..
Fast check-in. Comfy stay, however our bed always made creaking sounds whenever we move. No bedroom slippers or hair dryer. Parking slot has an additional charge of 300 per day and the slot that was given to us was so tight and was located at the lowest floor of the basement.
Stayed 2 nights in Mar 2019
Response from Dana on 10 Mar 2019
We would like to learn more about your recent stay with us. Is it possible if you can send us your name so we can address your concern accordingly. Thank you and we appreciate your honest feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Probably the best in terms of cost-to-proximity to the BGC area..
Stayed 2 nights in Feb 2019
Response from Rica on 1 Mar 2019
Thank you for your kind feedback. Looking forward to accommodate you again in the future!

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything. Amazing Stay!
Amaziing stay here. Staff was very attentive and helpful. The hotel is also well situated, a lot of restaurants and shopping within walking distance.
Stayed 3 nights in Feb 2019
Response from Rica on 27 Feb 2019
Thank you for your kind feedback. Looking forward to accommodate you again in the future!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aircon need to change
Overall is perfect, but, the air con compressor is too loud and noisy, you can’t have a good sleep at night as the noise will awake you. Service is good.
Stayed 3 nights in Feb 2019
Response from Rica on 27 Feb 2019
Hello! Thank you for taking the time to review our property. Your feedback is important to us. Rest assured that we will look on it closely. We look forward to assisting you again in the future! Regards.

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!
The place was very clean, the staff was very efficient and helpful. This is going to be where we will stay whenever we’re in Manila.
Stayed 3 nights in Feb 2019
Response from Dana on 10 Feb 2019
Thank you for your kind feedback. Looking forward to accommodate you again in the future!

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay here.
Amazing stay. Staff was very helpful.
Stayed 4 nights in Jan 2019
Response from Dana on 10 Feb 2019
Thank you for staying with us!

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sparkling clean. Host is very accommodating. Highly recommended.
Stayed 1 night in Feb 2019
Response from Dana on 4 Feb 2019
Thank you for your positive feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Rica on 31 Jan 2019
Hello! Thank you for taking the time to review our property. Your feedback is important to us. Rest assured that we will look on it closely. We look forward to assisting you again in the future! Regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 7 nights in Jan 2019
Response from Rica on 30 Jan 2019
Hello! Thank you for taking the time to review our property. Your feedback is important to us. Rest assured that we will look on it closely. We look forward to assisting you again in the future! Regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent and the condo was in a very clean and nice condition. They need to improve the quality of towels and increase the number of them.
Stayed 4 nights in Jan 2019
Response from Rica on 12 Jan 2019
Hello! Thank you for taking the time to review our property. Your feedback is important to us. Rest assured that we will look on it closely. We look forward to assisting you again in the future! Regards.

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Avant BGC
Nice appt very close to Forbes Town Road and local bars and restaurants. Clean and modern. Communication a little difficult with the owner/agent but got there in the end and they were very helpful in storing our cases after check-out.
Stayed 2 nights in Dec 2018
Response from Dana on 13 Dec 2018
Thank you for staying with us and we appreciate your feedback!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here many times and always a great stay! Thanks.
Stayed 7 nights in Nov 2018
Response from Dana on 10 Dec 2018
Thank you for staying with us and we appreciate your continued support!

8/10 Good

Elgan

Spacious suite, with kitchen and washer/dryer. Good gym. Great location right in center of BGC. Friendly staff. Will stay again.
Stayed 4 nights in Nov 2018
Response from Dana on 27 Nov 2018
Thank you for staying with us and we appreciate your feedback!

8/10 Good

Lisette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Dana on 11 Nov 2018
Thank you for your feedback. We hope to see you again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Dana on 11 Nov 2018
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from Dana on 31 Oct 2018
Thank you for staying with us! Hope to see you again soon!

8/10 Good

Rosanna, Auckland

Liked: Cleanliness, property conditions & facilities, room comfort
Property is well situated. Very near restaurants and shopping. Priced okay.
Stayed 4 nights in Oct 2018
Response from Dana on 24 Oct 2018
Thank you for staying with us! We hope to see you again soon!

8/10 Good

Joshua

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Avant Serviced Suites - Personal Concierge on 13 Sept 2018
Hello! Thank you for your kind review! Your feedback is important to us as we continue to better our services for our guests. We hope we can serve you again in the future! Thank you!

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Avant Serviced Suites - Personal Concierge on 13 Sept 2018
Hello! Thank you for your kind review! Your feedback is important to us as we continue to better our services for our guests. We hope we can serve you again in the future! Thank you!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional
Professional
Stayed 3 nights in Jul 2018
Response from Reservations on 2 Aug 2018
Thank you for your kind review! We shall look forward to serving you again in the future! Best regards, Avant Serviced Suites - Personal Concierge

8/10 Good

Helen, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and got all the amenities
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!!!
Stayed 2 nights in Jul 2018

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Missing utensils and internet slow. No safe available to store valuables.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BGC
Great trip! Great place and location. Would stay here again. Thanks!
Stayed 4 nights in May 2018

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area, lots going on locally and good views too
Response from Avant Serviced Suites on 4 Apr 2018
Hello Gareth! Thank you for your kind feedback! We hope to be at your service in the future!