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Reviews of Golf View Hotel

3 out of 5
Golf View Hotel
5 1/2 Caledonia Road, Mandeville, Manchester

Reviews

6.8
Rating 10 - Excellent. 33 out of 136 reviews" "
Rating 8 - Good. 39 out of 136 reviews" "
Rating 6 - Okay. 21 out of 136 reviews" "
Rating 4 - Poor. 26 out of 136 reviews" "
Rating 2 - Terrible. 17 out of 136 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

georgia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, and the staff was friendly and helpful
Stayed 2 nights in May 2024

6/10 Okay

Melanie

Travelled with family
Liked: Cleanliness
The hotel was nice. The only thing we did not like was the internet. The internet was not good and not stable we had a hard time to do our work.
Stayed 3 nights in Apr 2024

4/10 Poor

kamini

Travelled with partner
Nothing about this property was pleasant. No phone, no Tv, no toiletries
Stayed 1 night in Apr 2024

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service
The hotel was nice and we did appreciate our stay. The only problem we had was with the internet. The internet was horrible. We work remotely so it made our work time really difficult.
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and helpful staff
Stayed 1 night in Apr 2024

6/10 Okay

Helen

Liked: Cleanliness
I always stay at the golf view hotel but on this occasion I was disappointed I never write a review but on this occasion I will The 2 old members of staff are excellent as always one works on front desk and the other on reseverations The new front desk staff the young ladies they need training on how to deal with customers and people the attuide and approach needs looking into The stupidity of it and suprise is that I was charged for towels having make up on them which is something that can come off in the wash so my charge was the equivalent to £12,00 I was told the hotel has changed ownership and that was their new policy to charge for towels that are stained with make up ect ridiculous these towels are white, during the rest of my stay me and my daughter was watching every stain on the towels and If there was any washing them out ridiculous The room needs to have a mirror long one to at The bathroom one is not sufficient There are loads of improvements need in the hotel and I think it’s gone down now especially with the new owners who has taken over it’s meant to be an improvement not as far as it’s concerned
Stayed 8 nights in Mar 2024

8/10 Good

Rosemarie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was clean. Staff was friendly.i was disappointed that there was no fridge in the room. I travelled with medication that needed to be refrigerated. We did not have any hot water at times and the water pressure was very low. We did not have any television or phone. I was told that it should have been communicated to me when I did the booking
Stayed 6 nights in Apr 2024

10/10 Excellent

Winsome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Golf View Hotel from the 02/21 - 02-26 of this year 2024 I really had a wonderful time during my stay there The Staff were friendly and very helpful. I Felt Safe, The breakfast was delicious.Sunday night live entertainment was something to talk about. I will definitely stay there again.
Stayed 5 nights in Feb 2024

8/10 Good

Phillipa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Was on the upgraded side
Stayed 1 night in Feb 2024

2/10 Terrible

Hencil

Disliked: Amenities, property conditions & facilities
Property undergoing extensive renovation. No phone no.hot water most days, wi fi does.not work most of the time. No Tv or radio
Stayed 4 nights in Feb 2024

2/10 Terrible

Lebert

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
NO CABLE TV, NO HOT WATER, NO IRON OR HANGERS IN CLOSET, LOW WATER PRESSURE AND BED WAS UNCOMFORTABLE. MY OVERALL EXPERIENCE WAS HORRIBLE.
Stayed 3 nights in Feb 2024

4/10 Poor

Dennis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No tv internet wifi terrible no fridge no in room safe the water very tricky
Stayed 5 nights in Jan 2024
Response from SA on 7 Feb 2024
We sincerely apologize for the inconvenience caused. We are currently working on facility improvements and will consider your critique to make your next stay memorable.

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very clean safe quiet friendly and helpful staff will definitely be coming back soon
Stayed 1 night in Jan 2024
Response from S on 7 Feb 2024
Thank you and we look forward to serving you in the future.

10/10 Excellent

Jeoffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 10 nights in Jan 2024
Response from GVH on 2 Mar 2024
Thank you for choosing us for your stay. We hope to see you soon!

6/10 Okay

Junior

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Ryan

Travelled with group
It okay
Stayed 3 nights in Jan 2024

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From home to home! 😊
A wonderful experience. All staff members are extremely courteous, helpful and kind. After meeting one of the owners, I understand why! Me PC, one of the owners, took time out to talk with me. A very down to earth guy! Although there are renovations going on, I am very pleased I made the choice to stay at the Golf View Hotel!
Stayed 3 nights in Jan 2024
Response from S on 7 Feb 2024
It was our pleasure serving you. We look forward to catering to you in the future. From the heart of Jamaica, From the heart of Jamaicans

8/10 Good

Kishana

Stayed 1 night in Jan 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service
Convenience
Stayed 3 nights in Jan 2024

4/10 Poor

Sandra, Scarborough

Liked: Cleanliness
Stayed 3 nights in Nov 2023

8/10 Good

Sagirah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Jacqueline

Stayed 6 nights in Dec 2023

6/10 Okay

Donna

Travelled with family and small children, Business traveller
Disliked: Amenities, property conditions & facilities
I like the location of the property..The Dinner is fine..Breakfast was too limited..in terms of limited choices of Teas, creamers etc... What I didn't like was the fact that my room had no cable box..for my entire sray..Despite me been notified upon arrival..I was given the impression that I would have had some kinda TV service..Only to find out the TV'S WERE NOT SMART TVs..hence I was unable to watch the television... The sales manager didn't seem to care despite me complaining of not having a cable box or smart TV in my room.. Very disappointed with GOLF VIEW
Stayed 4 nights in Dec 2023

8/10 Good

Khadija

Stayed 1 night in Nov 2023

6/10 Okay

Santino, Upper marlboro

Liked: Staff & service
Disliked: Property conditions & facilities
Hot water doesnt work
Stayed 7 nights in Nov 2023

2/10 Terrible

Nakeisha

Travelled with partner
Liked: Cleanliness, staff & service
The property was very clean. The staff were pleasant and friendly. The complementary breakfast was excellent. The only issue was the TV not working, Apparently there was a problem with the cable company. I would stay there again.
Stayed 6 nights in Nov 2023

2/10 Terrible

Michelle

Stayed 4 nights in Nov 2023

2/10 Terrible

maxine

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Stanford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was exceptionally efficient and helpful. The property in under renovation but that does not interfere with the guests.
Stayed 1 night in Nov 2023

4/10 Poor

Junior

Disliked: Cleanliness, staff & service, property conditions & facilities
There was no working desk phone to make calls to front desk, hit and miss hot water availability, poor WI-FI, no Handicap accessibility and we were placed on the 3rd floor. Loud music at night. Horrible experience!! Golf view Stay.
Stayed 3 nights in Oct 2023

4/10 Poor

mark

Disliked: Staff & service, property conditions & facilities, room comfort
Lousy hotel, bad experience.
The only positive things I can report on is the large room/suite, friedlyness ,courtesy and helpfullnes of the staff. Every thing else is poor. The breakfasts did not include Jamaica national dish (Ackerman and salt fish), the service for meals was slow, towels took a while to be refreshed (room cleaned int he day, towels replaced at night), and the worse was a noisy concert on a Sunday night, I mean really? Why not Friday or Saturday night?
Stayed 4 nights in Oct 2023

8/10 Good

DEBRA, Waterloo

Travelled with partner
Liked: Cleanliness, staff & service
The staff is always friendly as usual, clean and quiet. Nice pool and property (still under updating construction). Rom furniture and bed needs upgrading. Shower needs a water wall, a lot of water ends up on the outside floor making it very dangerous to slipping and falling. Hotel should pay attention to that as that is a liability if someone where to take a serious fall. Kitchen got our food order wrong. This was my second stay, would stay again. Location is good its convenient,
Stayed 1 night in Sep 2023

10/10 Excellent

Ian

Stayed 2 nights in Aug 2023

4/10 Poor

Janice

Stayed 2 nights in Sep 2023

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that entry to the property is highly regulated. Staff was very courteous and respectful.
Stayed 4 nights in Aug 2023

8/10 Good

Miranda

Liked: Cleanliness
Stayed 2 nights in Aug 2023

4/10 Poor

MARLINE

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They need to close the place for renovations The bathroom didn’t work properly from the first day,the telephone in room don’t work There was a leak from the ceiling There was no microwave no iron Everything was bad
Stayed 3 nights in Aug 2023

4/10 Poor

Logan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy with kids in pool for a very long time. Bathroom has an aweful smell, good thing I had brought my room freshener. No table in room for dining, I had to eat on the bed. I definitely would not stay here again, nor encouraged friends or families to stay here.
Stayed 7 nights in Aug 2023

4/10 Poor

Stafford

Stayed 3 nights in Jul 2023

10/10 Excellent

Delroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023

4/10 Poor

Minnett

Disliked: Cleanliness, property conditions & facilities
Roach in room, limited towels, large roaches around pool area
Stayed 5 nights in Jul 2023

8/10 Good

Collin

Liked: Cleanliness, staff & service, property conditions & facilities
I'll be back
Stayed 4 nights in Jun 2023
Response from Guest Experience Manager on 2 Jul 2023
Hello, happy to have you, looking forward to seeing you again.

6/10 Okay

Keisha

Travelled with family
Liked: Staff & service
Property needs improvement and elevator to get to the rooms too much stairs and it cost too much for the stay to only get breakfast
Stayed 10 nights in Jun 2023

4/10 Poor

Sonji

Travelled with family
Disliked: Staff & service, property conditions & facilities
This property was at the time being renovated and I understand there would be some noise BUT on a Sunday morning when people are normally resting the workers were outside at 7am talking and laughing LOUD. There was a like a bulldozer or a tracker outside going back and forth. Loud banging and knocking. I called the front desk to complain and instead of getting better the noise only got louder. No concerns for the guest. We ask for an Iron the 1st one was broken and the water was leaking on my clothes the 2nd one the cord was taped up I wouldn't use that because I feared being shock. There was ants in the room and a baby green lizard😵 Management needs to spend some money on pest control. PS The workers were EXTREMELY nice and professional
Stayed 3 nights in Jun 2023

8/10 Good

Alaire

Travelled with family
Liked: Cleanliness, staff & service
Meal options need to be widened. Need more options
Stayed 4 nights in Jun 2023

8/10 Good

Romeisha

Stayed 2 nights in Jun 2023
Response from Guest Experience Manager on 11 Jul 2023
Thanks for making it Golfivew Hotel happy to have you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Guest Experience Manager on 2 Jul 2023
Thanks for making it Golfview Hotel it was a pleasure having you.

10/10 Excellent

patricia

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from Guest Experience Manager on 2 Jul 2023
Thanks for making it Golfview Hotel it was a pleasure having you.