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Reviews of Ambassador Inn And Suites

3.5 out of 5
Ambassador Inn And Suites
925 Interstate Dr, Manchester, TN

Reviews

6.2
Rating 10 - Excellent. 45 out of 191 reviews" "
Rating 8 - Good. 42 out of 191 reviews" "
Rating 6 - Okay. 22 out of 191 reviews" "
Rating 4 - Poor. 39 out of 191 reviews" "
Rating 2 - Terrible. 43 out of 191 reviews" "

6.0/10

Cleanliness

9.4/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Really nice room and really friendly staff. Good parking lot size as I was pulling a carnival ride also.
Stayed 1 night in Apr 2024
Response from Meme on 25 Apr 2024
We're glad you enjoyed your stay & we look forward to seeing you again. Stay blessed.

8/10 Good

Jean

Travelled with family
Liked: Cleanliness, property conditions & facilities
Friendly and clean
Stayed 1 night in Mar 2024
Response from Meme on 25 Apr 2024
We're glad you enjoyed your stay & we look forward to seeing you again. Stay blessed.

10/10 Excellent

Kaylin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Meme on 25 Apr 2024
We're glad you enjoyed your stay & we look forward to seeing you again. Stay blessed.

4/10 Poor

Jeffrey

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Old, dirty, and smelly. Bad WiFi.
Stayed 1 night in Feb 2024
Response from Meme on 25 Apr 2024
We appreciate your feedback & I'm sorry that you had a bad experience during your stay. Stay blessed

2/10 Terrible

Parker

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches crawling everywhere.
Stayed 1 night in Feb 2024
Response from Meme on 25 Apr 2024
We appreciate your feedback & I'm sorry that you had a bad experience during your stay. Stay blessed

8/10 Good

Erin

Liked: Cleanliness, property conditions & facilities
It was warm and clean. Nice for an older building. Nicely and newly painted. The sheets were a bit worn and were torn in a place or two. But it was clean!
Stayed 1 night in Feb 2024
Response from Meme on 25 Apr 2024
We're glad you enjoyed your stay & we look forward to seeing you again. Stay blessed.

10/10 Excellent

Dustin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from Meme on 25 Apr 2024
We're glad you enjoyed your stay & we look forward to seeing you again. Stay blessed.

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff helpful and really respectful
Stayed 2 nights in Jan 2024
Response from Meme on 13 Feb 2024
We're glad you enjoyed your stay & we look forward to seeing you again. Stay blessed.

2/10 Terrible

ricard

Disliked: Cleanliness, room comfort
Gerard R
The room pillows had yellow stain on them look like from drool first thing we saw when we walk in, took the pillow up to the front the sent someone to replace them we were very tirer then to woke up to cockroachs crawling on the wall and on the counter at this point Im just gross out cound NOT go back to sleep -just feeling just creep out cound not stay there , I went complain and ask for my money back, they wanted to give me a new room at this im just gross out and i dont wa t to wake up to cockroaches crawling on the wall when the light got turn on,told them i would just want my money back,they agree to give my money back and we left call to find out when it would be put back on my gift card , now hotel personal is refusing to return my money, if you like drool on the pillow case and cockroaches this is the place to stay
Stayed 1 night in Dec 2023
Response from Meme on 25 Apr 2024
We appreciate your feedback & I'm sorry that you had a bad experience during your stay. Stay blessed

8/10 Good

Tiffany Tomlin

Travelled with partner
Liked: Property conditions & facilities
The woman (Ashley) working the night desk was extremely helpful and polite!
Stayed 1 night in Dec 2023
Response from Meme on 25 Apr 2024
We're glad you enjoyed your stay & we look forward to seeing you again. Stay blessed.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from Meme on 25 Apr 2024
We're glad you enjoyed your stay & we look forward to seeing you again. Stay blessed.

10/10 Excellent

Cole

Liked: Cleanliness, property conditions & facilities
Had a nice stay! The staff is very kind and accommodating. The room was dusty in corners and the bed was very old, but I was comfortable! The breakfast ain’t too shabby even though it’s limited in options as well. Had a great stay.
Stayed 3 nights in Nov 2023
Response from Meme on 7 Nov 2023
We're glad you enjoyed your stay & we look forward to seeing you again. Stay blessed.

8/10 Good

Pam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was just a quick stop to get some sleep on a long car trip. The place was clean and the folks were freindly. Thank you
Stayed 1 night in Oct 2023
Response from Meme on 23 Oct 2023
We're glad you enjoyed your stay & we look forward to seeing you again. Stay blessed.

8/10 Good

Mark J

Business traveller
Liked: Cleanliness, amenities
Its old, but clean. Staff we're very polite and helpful. I enjoyed my stay and will return
Stayed 1 night in Oct 2023
Response from Meme on 23 Oct 2023
We're glad you enjoyed your stay & we look forward to seeing you again. Stay blessed.

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, place was somewhat clean, newly painted, but old beds and carpet. Some outlets didnt all work, some caused lights to flicker down when using hair dyer. Had to ask for toilet paper when we first arrived. TV guide was outdated, a lot of noice at night.
Stayed 2 nights in Oct 2023
Response from David on 15 Oct 2023
Till you the true you need to stay at the Hilton and pay 200 a night enjoy

6/10 Okay

John

Travelled with family
ok, limited parking for trailer
Stayed 2 nights in Oct 2023
Response from Meme on 23 Oct 2023
We're glad you enjoyed your stay & we look forward to seeing you again. Stay blessed.

4/10 Poor

Michele, San Diego

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rug had large stains, shower curtain missing rings to hold up shower curtain, mold in shower, room was non smoking but stunk really bad like smoke, couch was old and stained with smoke smell. The guy who checked me in did not greet me and only said two words through a window slot he had stuffed with cotton. no customer service at all. Whole thing was bad.
Stayed 1 night in Oct 2023
Response from Meme on 10 Oct 2023
We appreciate your feedback & I'm sorry that you had a bad experience during your stay. Stay blessed

4/10 Poor

Cyndee

Disliked: Cleanliness, room comfort
Horrible
First room we walked in and there were roaches crawling on the floor! I wanted to leave but most places that took dogs were full. They gave us another room but it was a dump!
Stayed 1 night in Oct 2023
Response from Meme on 10 Oct 2023
We appreciate your feedback & I'm sorry that you had a bad experience during your stay. Stay blessed

2/10 Terrible

Kenneth

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirtiest place in decades. I have seen nicer furniture on the side of the road. Was going to sit on towel on disgusting couch but towel was nasty too. Awful!
Stayed 1 night in Sep 2023
Response from Meme on 24 Sept 2023
We appreciate your feedback & I'm sorry that you had a bad experience during your stay. Stay blessed

2/10 Terrible

Robert

Stayed 1 night in Aug 2023
Response from Meme on 24 Sept 2023
We appreciate your feedback & I'm sorry that you had a bad experience during your stay. Stay blessed

6/10 Okay

Jonna, Roswell

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It's really clean and a nice room except for the darn bug that walked in behind me. Pros - AC and fridge are both cold. Microwave worked well, and the coffee is ready to make in the am. The bed is comfortable and the parking is great. Cons - The bath tub is kinda gross like whoever painted cleaned their rollers in the tub and forgot to wipe it out after. The lamp beside the bed has no place to plug it in. Thats just weird. The entry way into the bathroom is rough, hoping I don't stub my toe in the middle pf the night. Last item - Check in took a while! One person in front of me. I made my reservation and paid on Expedia $68 something after tax However the person checking in right in front of me was charged a total of $48 and some change, she reserved on Expedia but didnt pay that way. Plus it took forever to get hers done. So that part kinda miffed me. Staff was friendly but didn't tell me if breakfast is included or what time it is served, Guess
Stayed 1 night in Aug 2023
Response from Meme on 3 Sept 2023
We appreciate your feedback & I'm sorry that you had a bad experience during your stay. Stay blessed

4/10 Poor

Robert

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It took three tries to get in a clean. It was NOT an early checkin. We arrived after 10pm. Apparently housekeeping didn't complete their work.
Stayed 1 night in Jul 2023
Response from Meme on 27 Aug 2023
We appreciate your feedback & I'm sorry that you had a bad experience during your stay. I thought after upgrading ya'll to a Kitchenette Suite for under 70 you all were more than satisfied. I guess I mis -understood. Thank you & stay blessed. Meme Assistant Mmanager

2/10 Terrible

Joyce

Travelled with family
Disliked: Cleanliness, room comfort
Ew
Found 2 roaches an and cat poop in flood. Trash and a random dirty rag was on the floor. Do NOT RECOMMEND
Stayed 1 night in Jul 2023
Response from Meme on 23 Jul 2023
We appreciate your feedback & I'm sorry that you had a bad experience during your stay. Stay blessed

6/10 Okay

Whitney

Disliked: Cleanliness, amenities, property conditions & facilities
I saw a lot of reviews mentioning roaches and I was happy that I didn’t see any in my room but the room did smell bad. The hotel is cheap overall, but I did feel safe there.
Stayed 1 night in Jul 2023
Response from Meme on 19 Jul 2023
Thank you for your feedback. We hope to see you again.Have a blessed day.

8/10 Good

Melissa

Stayed 1 night in Jul 2023
Response from Meme on 16 Jul 2023
Thank you for your feedback. We hope to see you again.Have a blessed day.

2/10 Terrible

Nicole

Business traveller
Disliked: Amenities, property conditions & facilities
I hate leaving negative reviews, but this place was so bad. They told me they were renovating, but i think that meant just a new toilet. The bathtub was in terrible condition and looked really old, and had a dead fly in it. There was carpentry wood dust all over the mirror and counters in the bathroom. They did not clean this place after the work. There was a lot water in the floor between the toilet and tub, which they attributed it to them fixing the toilet, but I later realize they didnt clean the bathroom after the last person, because it leaked in the same place after my shower. I went looking for a plug for my phone charger, so I pulled out the nightstand to see 2 small dead roaches behind it. And a live one crawling up the wall the next morning. The pillow case had a black stain on it. There was a lot of yelling outside around the hotel that went on for a few hours. I cannot believe it was so bad. I paid for 2 nights, but cancelled the 2nd night. If I had not been so exhausted i would have left the first night and slept in my car. I was so grossed out. I have never been in a place this bad. I guess i will do more research the next time. You truly get what you pay for.
Stayed 2 nights in Jul 2023
Response from Meme on 13 Jul 2023
We appreciate your feedback & I'm sorry that you had a bad experience during your stay. Stay blessed

4/10 Poor

Patrick

Travelled with family
Disliked: Cleanliness, room comfort
First room they gave us wasn’t even cleaned from previous guests. Second room they gave us a key card didn’t work very unclean. Food left in fridge, funky odor throughout room.
Stayed 1 night in Jul 2023
Response from Meme on 13 Jul 2023
We appreciate your feedback & I'm sorry that you had a bad experience during your stay. Stay blessed

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness
The beds were very comfortable. The pool was nice but it needs to be drained and fixed. The pool paint was peeling up in the pool. The grounds guy is always running around on his cart drinking. Told the kids they had to get out of the pool because adults wanted to get in and the said adult never came. Sorry but he is a joke if he is the maintenance man. Better off getting a new person to do stuff.
Stayed 2 nights in Jun 2023
Response from Meme on 7 Jul 2023
We appreciate your feedback & I'm sorry that you had a bad experience during your stay. Stay blessed.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
bed bugs
bed bugs
Stayed 3 nights in Jul 2023
Response from Meme on 7 Jul 2023
We appreciate your feedback & I'm sorry that you had a bad experience during your stay. Stay blessed.

6/10 Okay

Gloria

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean musty smell and bathroom had a strong urinan smell. Not enough power outlets.
Stayed 1 night in Jun 2023
Response from Meme on 4 Jul 2023
We appreciate your feedback & I'm sorry that you had a bad experience during your stay.Stay blessed.

2/10 Terrible

Joseph

Disliked: Cleanliness, room comfort
Warning
Room had bed bugs, old used sheets, feces in toilet, and smelled of chemicals
Stayed 1 night in Jun 2023
Response from Meme on 4 Jul 2023
We appreciate your feedback & I'm sorry that you had a bad experience during your stay. Stay blessed.

2/10 Terrible

Thomas, Coconut Creek

Disliked: Cleanliness, property conditions & facilities
Bugs
Stayed 1 night in Jun 2023
Response from Meme on 4 Jul 2023
We appreciate your feedback & I'm sorry that you had a bad experience during your stay. Stay blessed.

6/10 Okay

Pamela

Stayed 2 nights in Jun 2023
Response from Meme on 4 Jul 2023
We appreciate your feedback & I'm sorry that you had a bad experience during your stay. Stay blessed.

2/10 Terrible

Linda

Stayed 2 nights in Jun 2023
Response from Meme on 7 Jul 2023
We appreciate your feedback & I'm sorry that you had a bad experience during your stay. Stay blessed.

2/10 Terrible

Marlow

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Photo for bedroom was horribly deceiving. Upon arrival we were given the wrong room with one bed when we booked a Queen and a double. They give us a new room with 2 full beds. Stains on the floor and on the comforter. Weird stench within the room. Not to mention our neighbors were outside drinking and driving around drunk. We had to immediately leave.
Stayed 1 night in Jun 2023
Response from Meme on 4 Jul 2023
We appreciate your feedback & I'm sorry that you had a bad experience during your stay. Stay blessed.

2/10 Terrible

Paul

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2023
Response from Meme on 4 Jul 2023
We appreciate your feedback & I'm sorry that you had a bad experience during your stay. Stay blessed.

8/10 Good

frank

easy into, plenty of parking, peaceful convenient
Stayed 2 nights in Jun 2023
Response from Meme on 4 Jul 2023
We're glad you enjoyed your stay & we look forward to seeing you again. Have a blessed day

4/10 Poor

Timothy, Tullahoma

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was a king size bed
Stayed 3 nights in Jun 2023
Response from Meme on 4 Jul 2023
We appreciate your feedback & I'm sorry that you had a bad experience during your stay. Stay blessed.

2/10 Terrible

MARIO

Business traveller
Disliked: Cleanliness
Bad experience lodging here
Filthy! Cockroaches infestation! Cockroaches right on the bed,on the pillows,everywhere...I have pictures upon request... Please people,do something about it... Avoid this place with all the costs...
Stayed 1 night in Jun 2023
Response from Meme on 4 Jul 2023
We appreciate your feedback & I'm sorry that you had a bad experience during your stay. Stay blessed.

8/10 Good

Fred

Business traveller
Liked: Cleanliness, property conditions & facilities
It was an old property. Everything worked fine. I slept comfortably. The cable tv worked, no problems.
Stayed 1 night in Jun 2023
Response from Meme on 4 Jul 2023
We're glad you enjoyed your stay & we look forward to seeing you again. Have a blessed day

4/10 Poor

Bonny

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, sheets stained, carpet had not been vacuumed, tub/shower was slippery, mold on bathroom ceiling, smells old.
Stayed 2 nights in Jun 2023
Response from Meme on 4 Jul 2023
We appreciate your feedback & I'm sorry that you had a bad experience during your stay. Stay blessed.

4/10 Poor

Millicent

Disliked: Cleanliness, amenities, property conditions & facilities
Check in was easy. Staff pleasant. Room was filthy. Floors left our feet black until we mopped them. Tub drain was full of paint and debris. Mirrors were filthy streaked. Tv looked like it had been wiped with grease. One arm of the loveseat was sticky, as if a drink had been spilled and it was never cleaned. Light saw itchoutlet had no cover.
Stayed 3 nights in May 2023
Response from Meme on 4 Jul 2023
We appreciate your feedback & I'm sorry that you had a bad experience during your stay. We'll be addressing your concerns. Stay blessed.

4/10 Poor

NICOLE, Bayamon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The horrible cleaning, the service at the time of check-in was not helpful, the room with dirty sheets, it was reported that there was no toilet paper and they never brought us new ones. We had a plane delay, we arrived the other day after the reservation and for that reason they had no consideration
Response from Meme on 4 Jul 2023
We appreciate your feedback & I'm sorry that you had a bad experience during your stay. Stay blessed.

8/10 Good

Doyle

Liked: Cleanliness, room comfort
Stayed 1 night in May 2023
Response from Meme on 22 May 2023
We're glad you enjoyed your stay & we hope to see you again. Have a blessed day

10/10 Excellent

Summer

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was very clean and the rooms were huge. The employees had excellent customer service. Definitely recommend!
Stayed 2 nights in May 2023
Response from Meme on 13 May 2023
We're glad you enjoyed your stay & we look forward to seeing you again. Have a blessed day

4/10 Poor

Nicholas

Disliked: Cleanliness, room comfort
Not clean at all. Pretty sad really.
Stayed 1 night in Apr 2023
Response from Meme on 18 Apr 2023
We appreciate your feedback & I'm sorry that you had a bad experience during your stay. We'll be addressing your concerns. Stay blessed.

4/10 Poor

Sonia

Disliked: Amenities, property conditions & facilities
Bugs, old property needs updating, uncomfortable bed
Stayed 1 night in Apr 2023
Response from Meme on 15 Apr 2023
We appreciate your feedback & I'm sorry that you had a bad experience during your stay. We'll be addressing your concerns. Stay blessed.

8/10 Good

Emma

Stayed 4 nights in Apr 2023
Response from Meme on 6 May 2023
We appreciate your feedback

2/10 Terrible

Jon

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Everything nothing worked it was terrible
Stayed 1 night in Apr 2023
Response from Meme on 15 Apr 2023
We appreciate your feedback & I'm sorry that you had a bad experience during your stay. We'll be addressing your concerns. Stay blessed.

4/10 Poor

Debra

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty carpet, nonworking TV, coffee maker, and hair dryer. Hole in sheets. Noisy refrigerator and bad smell in room. Worst hotel I’ve ever been in.
Stayed 1 night in Mar 2023