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"The staff were absolutely delightful—so warm and friendly. I don’t speak Portuguese, but that was never a problem. I used Google Translate with one staff member, but that was completely fine; after all, I’m the visitor who doesn’t speak the language. The rooms were spotless, spacious, and beautifully designed, with modern, updated bathrooms. There’s a huge shopping mall right next door, and getting around is incredibly easy—Uber rides are extremely inexpensive and usually arrive within three minutes because there are so many drivers. The prices were so low that I always tipped the full amount of the fare. The restaurant staff and the food were both exceptional. Overall, I had an amazing stay! While some areas of Manaus require a bit more caution, I felt completely safe at this hotel and thoroughly enjoyed my visit. Five ⭐️!"

"Friendly helpful staff"

"My room was enormous as hotel rooms go. The hotel is rather small and intimate. It's located in a nice section of town across from the old Opera House which is worth touring. There is considerable night life in the neighborhood with many small bars, cafe's and restaurants nearby. I would have no qualms about returning whatsoever."

"Simple hotel but does the job. Nice size bedroom. In-room food is excellent and good price. Breakfast with tapioca and omeletes and everything else. There is a fancy big shopping mall one block away. And good restaurants around. Location is perfect in my opinion. You’re not downtown which I think is good and safer but you can go there in 15 min but taxi or uber. Staffing is very nice. I highly recommend this hotel. "

"They tried to charge me for having a guest, a schoolar friend, that came to chat within the hotel dependencies . It was said that I could only have my friend for one hour. Horrorizes were felt, totally unpleasant, it is not a “real” Mercure. The staff are hostile. Not getting back while on Manaus. "