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Reviews of Eco Suites Hotel Manaus

3 out of 5
Eco Suites Hotel Manaus
Rua Doutor Moreira, 168, Centro, Manaus, AM

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 145 reviews" "
Rating 8 - Good. 73 out of 145 reviews" "
Rating 6 - Okay. 29 out of 145 reviews" "
Rating 4 - Poor. 8 out of 145 reviews" "
Rating 2 - Terrible. 2 out of 145 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As previously reviewed, I loved the staff, breakfast and location of this hotel. It was a very good deal, so we extended our stay for 2 more nights. Would definitely stay again!
Stayed 2 nights in Nov 2019
Response from OYO on 22 Nov 2019
Thanks for the positive feedback. We'll be waiting for you, come back whenever you want! Best regards, OYO Team

10/10 Excellent

MariaC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Easy to check-in, spacious room, fabulous breakfast (with even tapioca and fruit!)
Stayed 1 night in Nov 2019
Response from Equipe OYO on 14 Nov 2019
Hello good afternoon! Thank you so much for evaluating us. We are happy to hear that we have met your expectations. We hope to have you with us again soon. Regards, OYO Team

8/10 Good

Verified traveller

Liked: Cleanliness
The room and breakfast were fine. It was annoying that they let tour operators in to harass you. If guests would like to speak with a tour company, they will say so.
Stayed 6 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the proximity to many places You should offer water in the rooms
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was almost a little afraid of making this booking because the price was so reasonable. The facility was quite nice and the staff very friendly. They kept our baggage safely tucked away in a closet for our Amazon tour and it was in good hands. The receptionist had good English skills to help us out. It was an easy walk to the historic downtown Theatre and there was plenty of places to eat within a short walk. For the money, this was perfect for our family.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2018

8/10 Good

Pawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Eco Suites Hotel Manaus is ideally located for those who want to see charms of the old Manaus with its Streets full of hawkers and vendors. It is a short walk to the Indoor Municipal Markers where you can enjoy a traditional home made cooking at an extremely low price. Across the road is the busy river front - well worth observing the hustle and bustle of daily life.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an affordable, nice and clean hotel. The reception agent, Priscilla, greeted me warmly with a smile despite my midnight arrival to the hotel. My assigned room was large and clean. The hot water and air conditioning both worked great.
Stayed 1 night in Jun 2018
Response from Eco Suites on 30 Jun 2018
Thanks for your kind review! Hope to see you again soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked hotel for day-time use after an Amazon cruise, before a late night flight. It was a short walk from the main boat terminal. Room was large, clean but spartan, with good air conditioning. The area was bustling during the day but very quiet after dark and devoid of any activity. We were allowed to check-in early (8am) after telling them that we'd checkout early as well (8pm); otherwise there was an up-charge of 50% of the daily rate.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice staff
Centrally located between the river/port and the Teatro Amazonas, all the main attractions are within walking distance of this hotel. It's getting a little old and shabby now, but the rooms are big and clean. It's a little noisy during the day because of all the shops lining the street, but they all close by 5.30pm. In fact, if you want anything to eat after then, you'll have to head up to the restaurants near the Teatro. Reception is staffed 24hrs by very helpful English speaking staff. This hotel is great value for money.
Stayed 3 nights in Mar 2018

10/10 Excellent

Dragan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Nov 2017

8/10 Good

Alex, Curazao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the middle of the city.
Great hotel in the middle of the city. There are a lots of store around it, nice restaurants, the breakfast is included and they serve fried eggs, biscuit, sandwich, coffe, milk or tea, natural juice, fresh fruit, the staff speak english and portuguese and there was a girl who speak spanish too, the staff are friendly.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Budget hotel clean and adequate
Only needed this hotel as a base whilst touring in the area . Breakfast was simple but adequate, the room was clean and uncluttered , would have been good to have the ability to make hot drink in room. The area was a little off putting arriving late in the day but seemed a bit better by day. Staff were helpful when asked .

6/10 Okay

isuru koongahag, sydney

Liked: Cleanliness, staff & service, room comfort
Comfort rooms terrible location & worst WiFi
Friendly English speaking staff. Very helpful. But hotel is located in terrible surrounding. All the home less people in the city live near by the hotel. Hotels located in a middle of narrow junction. Felt fear to go out after 6pm because of those 2 reasons. Wifi connection are really really bad. No enough signal strength to room. Changed the room once. But no wifi anywhere. And hotel should think about their breakfast more seriously. Other than providing Everyday same tasteless buns. Anyway fairly comfortable nice and clean rooms.

6/10 Okay

Dylan, Tucson

Liked: Cleanliness, room comfort
Wifi worked sometimes, rooms hot during the day when on top floor. Nice spacious rooms. In the mid

10/10 Excellent

Natalie, Nashville, TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean lodgings
I stayed here two nights, and the staff was incredibly helpful to me. I don't speak Portuguese, but with their help I was able to get a taxi to the airport and order food. The rooms are comfortable, and the bathroom was luxurious for the price. The TV even had an option for English on some channels, which was welcome but unexpected. The breakfast options were very nice. My boyfriend is going to Manaus in a few months, and he will also be staying here. It was lovely!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and central.
Centrally situated and in easy walking distance to places of interest and shops. Nice friendly and helpful staff and clean and air conditioned.

8/10 Good

PATRICK, Trinidad and Tobago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel with great staff
I enjoyed my stay. The front desk staff were very helpful with all my questions. It was great that they spoke good to very good English as I know little Portuguese. I liked the location as I was able to walk everywhere easily. It may feel unsafe to some people but I was never harassed. I returned to the hotel every night around 10pm. The breakfast was the same everyday. It was a lot and delicious. I did have to ask the front desk to have my room cleaned after the first night. After that it was not an issue.
Thanks for your feedback, we are verry happy to know you enjoyed your stay with us.

10/10 Excellent

LilianChris, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent service
English speaking and very attentive staff

6/10 Okay

Jeremy Shi Choon, Harrison, NJ

Liked: Cleanliness
Affordable and comfortable enough
The breakfast is alright, just that the fare is rather limited. The bathroom is rather squeezy, especially since the bedroom itself is rather spacious, you can't sit on the toilet bowl normally, you have to do it diagonally.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Close to centre and river
I am glad to have a fairly reasonable hotel on my seven week journey across six countries to save on my budget.

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic accommodation in the heart of Manaus
This is a sort of business hotel that was more than comfortable but without any particular charm. Also, not sure where the "Eco" label came. Manaus itself is a city with very little to offer having all of the issues associated with an urban environment but no redeeming character. At night the location of the hotel is a bit unsettling but that would probably be true anywhere. The only reason to come here is to see the amazon jungle and of course that means getting out of the city as quickly as possible which we did!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

sanjogta, virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
very comfortable stay friendly staff ready to help you for any thing you needed

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Edison

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pavoroso. Desde o check-in o funcionário parecia indignado em receber um hóspede as 02 da manhã. Quarto mofado, ar condicionado barulhento e colchão mole, desabando no meio. Água com cheiro de ferrugem.
Stayed 2 nights in Apr 2020
Response from OYO on 30 Apr 2020
Sabemos que isso não deveria acontecer! 😪 Sentimos muito ao saber dos transtornos ocorridos. Estamos discutindo essa questão com nossa equipe e tomaremos todas as medidas necessárias para garantir que essa situação não volte a ocorrer. Abraços, Equipe OYO

8/10 Good

Miguel

Stayed 2 nights in Apr 2020
Response from Equipe OYO on 12 May 2020
Olá Miguel, boa tarde! Agradecemos por dispor do seu tempo para nos avaliar. Ficamos felizes em saber que atendemos as suas expectativas positivamente! Aguardamos ansiosamente sua próxima visita. Atenciosamente,

10/10 Excellent

Elber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente mas pode ser melhor
Muito boa a estadia, único problema é que não tem estacionamento privado
Stayed 1 night in Mar 2020
Response from OYO on 7 Apr 2020
Olá, Elber! Obrigado por sua opinião.😊 Estamos sempre trabalhando para proporcionar a nossos hóspedes a melhor experiência possível. Esperamos ver você novamente em breve. Atenciosamente, Equipe OYO

4/10 Poor

Mayara

Disliked: Room comfort
Barato e ruim
Péssimo café da manhã. Cheguei com meia hora após o início e não tinha mais café, nem ovos. O bolo parecia estar guardado há 3 dias.
Stayed 2 nights in Mar 2020
Response from OYO on 21 Mar 2020
Olá, Mayara! Pedimos desculpas pelo transtorno. Seus comentários nos ajudarão a melhorar nossos serviços e garantir que futuros hóspedes estejam sempre satisfeitos. Abraços, Equipe OYO

2/10 Terrible

RITA DE CÁSSIA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Leandro

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Bom custo benefício... Voltarei.
Atendimento excelente.... Principalmente da gerente Thayane. Recepção e atendimento excelente desde a chegada de madruga. Café da manhã bom... Instalações precisam melhorar parte de esgoto. Pia entope fácil e ralo do chão do banheiro volta água suja e com mau cheiro. Voltarei...
Stayed 8 nights in Mar 2020
Response from OYO on 19 Mar 2020
Olá, Leandro! Obrigado por sua opinião.😊 Estamos sempre trabalhando para proporcionar a nossos hóspedes a melhor experiência possível. Esperamos ver você novamente em breve. Atenciosamente, Equipe OYO

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Fiz a reserva e o pagamento do hotel pelo site do expedia, porém, ao chegar ao hotel às quase 1h da manhã, o recepcionista me informou tranquilamente que não havia nenhuma reserva no meu nome. Mostrei os comprovantes de reserva e de pagamento, e mesmo assim ele afirmou que não teria como me hospedar ali. Ainda quis atender outras pessoas na minha frente e pediu pra que eu esperasse. Após muita insistência minha, dizendo que eu estava muito cansada e ainda iria trabalhar no outro dia de manhã, o recepcionista resolveu me alocar em um quarto péssimo. O quarto ficava no térreo e nos fundos, com janela pra uma parede. O café da manhã também era muito fraco. Pouquíssimas opções e não tinha mais ovo. Pedi para uma funcionária e ela me informou que não iria fazer mais... Definitivamente, não recomendo!!
Stayed 1 night in Nov 2019
Response from OYO on 22 Nov 2019
Olá, Lamentamos muito pelos transtornos ocorridos. Entendemos que o comportamento de alguns dos funcionários não foi adequado. Isso não é aceitável para nós, e tomaremos as medidas necessárias para evitar que essa situação volte a ocorrer no futuro. Pedimos sinceras desculpas pelo ocorrido. Atenciosamente, Equipe OYO

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
A localização é boa, mas muito perto do comércio informal da cidade. A noite não é recomendado andar a pé próximo do hotel. Não tem restaurantes perto para comer. O café da manhã muito pobre. As mesmas coisas todos os dias ,sem variedades. Vejo um hotel mais para pessoas que estão a trabalho, não para o turismo. O hotel precisa de uma revitalização Os funcionários são muito educados e prestativos.
Stayed 5 nights in Oct 2019
Response from OYO on 13 Nov 2019
Olá! Lamentamos saber que você não esteja totalmente satisfeito com nossos serviços. Saiba que vamos continuar trabalhando o tempo todo para garantir que suas próximas visitas sejam mais confortáveis e relaxantes. 🙂 Atenciosamente, Equipe OYO

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from OYO on 13 Nov 2019
Muito obrigado pela avaliação positiva! Esperamos ver você novamente em breve! :) Atenciosamente, Equipe OYO

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Custo benefício ótimo, cama não é muito firme, wi-fi bom
Stayed 2 nights in Sep 2019
Response from OYO on 13 Nov 2019
Muito obrigado pela avaliação positiva! Esperamos ver você novamente em breve! :) Atenciosamente, Equipe OYO

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
A recepcão, o atendimento, café da manhã foram ótimos. Colaboradores muito simpáticos e prestativos As áreas comuns podem ser melhoradas. Substituir os ares condicionados.
Stayed 5 nights in Sep 2019
Response from Eco Suites on 3 Oct 2019
Agradecemos a preferência e as sugestões!

4/10 Poor

Silvio

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from OYO on 21 Nov 2019
Olá, Silvio! Lamentamos muito ao saber que sua hospedagem com a gente não atendeu às suas expectativas. Adoraríamos saber como podemos melhorar nossos serviços para lhe oferecer uma melhor experiência. Fique à vontade para entrar em contato por meio de um de nossos canais de atendimento direto. Atenciosamente, Equipe OYO

6/10 Okay

Verified traveller

Liked: Cleanliness
O local era bom, mas faltava o frigobar no quarto e aparelho de telefone, pois para nos comunicar com a recepção tínhamos que descer. O espelho do quarto era bem amplo e os móveis eram com bastante espaço, dando uma comodidade maior. O café da manhã razoável.
Stayed 1 night in Sep 2019
Response from Eco suites on 1 Oct 2019
Agradecemos o seu feedback. Estamos sempre buscando melhorias para melhor atender.

8/10 Good

Marianne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019
Response from OYO on 13 Nov 2019
Muito obrigado pela avaliação positiva! Esperamos ver você novamente em breve! :) Atenciosamente, Equipe OYO

10/10 Excellent

Ìtalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel recomendo
Excelente, atendimento, localização, o café da manhã, custo benefício
Stayed 1 night in Sep 2019
Response from OYO on 13 Nov 2019
Muito obrigado pela avaliação positiva! Esperamos ver você novamente em breve! :) Atenciosamente, Equipe OYO

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Houve cobrança duplicada da minha hospedagem, o hotel ficou de fazer o ressarcimento e já faz um mês e nada. Mandei email, tento ligar e não consigo. Eles receberam de mim e do Expedia.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Assis

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Luiz

Liked: Cleanliness, staff & service
Bom custo beneficio.
Pelo preço achei muito justo, quarto confortável e limpo e com café da manhã. Não gostei do leite do café da manhã ser em pó. O hotel tinha uma academia beeem básica, agora não tem mais. Não tem estacionamento, então tem que parar na rua ou pagar estacionamento. só é possivel para na frente do hotel após as 17, devido ao movimento no centro, antes disso, só pagando. À noite não é seguro caminhar pelo centro, mas é tranquilo chegar ao hotel, pois sempre há vagas pra estacionar em frente ao hotel.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Os funcionários da recepção são muito agradáveis. O hotel é antigo, porém, está passando por reformas. Para quem quiser um preço acessível eu recomendo!
Stayed 5 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
O atendimento muito bom. O serviço de televisão net. Muito ruim.
Stayed 2 nights in Jul 2019