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Reviews of Holiday Inn Express Managua, an IHG Hotel

3 out of 5
Holiday Inn Express Managua, an IHG Hotel
Blvd. Jean Paul Genie de la Rotonda 800, Mts al Oeste Carretera a Masaya, Managua

Reviews

9.0

Wonderful

Rating 10 - Excellent. 415 out of 663 reviews" "
Rating 8 - Good. 184 out of 663 reviews" "
Rating 6 - Okay. 41 out of 663 reviews" "
Rating 4 - Poor. 8 out of 663 reviews" "
Rating 2 - Terrible. 15 out of 663 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nadya

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Carpet needed shampooing, I saw a lot of stains and lots of dust on the corners or behind furniture. I couldn't even sit by the desk chair without getting a sneeze attack. The rest was good, good breakfast and comfortable beds, just need to pay a little more attention to the cleaning.
Stayed 1 night in May 2024

10/10 Excellent

Juan, San Salvador

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in May 2024
Response from Rebeca P on 16 May 2024
Thanks for your preference

8/10 Good

BERNAL ALBERTO, San jose

Business traveller
Liked: Staff & service, property conditions & facilities
Quite a solution, yet not close to downtown. Messi at traffic hours
Stayed 4 nights in May 2024
Response from Rebeca P on 16 May 2024
Thank you for giving us your experience

6/10 Okay

edgar, Guatemala

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Rebeca P on 10 May 2024
Gracias por tu preferencia, esperamos que tu estadía previa en Holiday Inn Express Managua haya sido agradable.

8/10 Good

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet, clean.
Stayed 3 nights in May 2024
Response from Rebeca P on 6 May 2024
Thanks for your preference.We love knowing that we meet your expectations.We hope you come back soon

10/10 Excellent

Allan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with great people! Beautiful breakfast buffet. Pool is small but refreshing. Could easily walk to casa del cafe and Canasta for a various foods. We also enjoyed the variety of food, music and eating outside at Gastro Park which was a short walk down the street. They will order a driver to transport you from the airport for $20.
Stayed 5 nights in Apr 2024
Response from Rebeca P on 3 May 2024
Thanks for your preference.We love knowing that we meet your expectations.We hope you come back soon

8/10 Good

LUCIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Queso frito in the mornings
Stayed 3 nights in Apr 2024
Response from Rebeca P on 2 May 2024
Gracias por su preferencia.

6/10 Okay

Kathy

Travelled with family and small children
Disliked: Property conditions & facilities
The lady who helped us at the front desk was Very helpful. The Hotel smells awful the carpet smells Dog pee. The room was clean but with a bad smell.
Stayed 1 night in Apr 2024
Response from Rebeca P on 2 May 2024
Gracias Kathy por su comentario, lo tomamos en cuenta para mejorar.

10/10 Excellent

Adonis

Liked: Property conditions & facilities
nice
Stayed 7 nights in Apr 2024
Response from Rebeca P on 2 May 2024
Gracias Adonis por tu preferencia.

10/10 Excellent

Bernardo, Tamarac

Stayed 2 nights in Mar 2024
Response from Rebeca P on 2 May 2024
Gracias por preferirnos!

10/10 Excellent

maykel

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay in Managua
Stayed 4 nights in Apr 2024
Response from Rebeca P on 2 May 2024
Maykel, gracias por tu preferencia.

10/10 Excellent

Violeta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love their friendly staff overall, great breakfast menu variety and felt very secured. What I didn’t find convenient was the place where the plates were placed, since I have disability issues it was hard for me to go down and pick up the plates for the breakfast buffet. Kudos to Anielka that did a great job providing us with a great room service. Joan and David were very attentive and helpful in the dinning area.
Stayed 14 nights in Mar 2024
Response from Rebeca P on 2 May 2024
Gracias Violeta por tu retroalimentación, con gusto lo estamos tomando en cuenta para mejorarlo.

6/10 Okay

Jorge

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Rebeca P on 2 May 2024
Gracias Jorge por tomarte el tiempo de compartirnos tu evaluación, es importante para nuestra retroalimentación.

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the new Holiday Inn in Managua, and it is very clean and modern, quiet and pleasant. Breakfast was simple but good. There isn't a restaurant in the hotel, but a nice food court next door with a variety of options. Enjoyed my stay.
Stayed 2 nights in Mar 2024
Response from Rebeca P on 2 May 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Matthew, Camana Bay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Served its purpose
Stayed 1 night in Mar 2024
Response from Rebeca P on 2 May 2024
Thanks for your preference.We love knowing that we meet your expectations.We hope you come back soon

4/10 Poor

Guillermo, Miami

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Some of the staffing are inexperienced Building and units carpets stinks Windows blinds damaged A/c units are not working properly or cooling down the unit. The manager is great
Stayed 5 nights in Mar 2024
Response from Rebeca P on 2 May 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express ManaguaWe hope that you will give us the opportunity to serve you again in the future

2/10 Terrible

No

Disliked: Cleanliness, staff & service, property conditions & facilities
For the price not good
Stayed 2 nights in Feb 2024
Response from Rebeca P on 2 May 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express ManaguaWe hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Mark

Stayed 3 nights in Mar 2024
Response from Rebeca P on 2 May 2024
Mark, gracias por tu visita

8/10 Good

Ninette, san francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We've stayed here for the past 5 years ..need to be a little update and need microwave in the rooms orther thsn that excellent service and good breakfasr
Stayed 5 nights in Mar 2024
Response from Rebeca P on 2 May 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied
Stayed 1 night in Mar 2024
Response from Rebeca P on 2 May 2024
Thanks for your preference.We love knowing that we meet your expectations.We hope you come back soon

8/10 Good

Ludwig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Rebeca P on 3 May 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

maykel

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 3 nights in Feb 2024
Response from Rebeca P on 3 May 2024
Thank you for your preference

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Rebeca P on 3 May 2024
Thank you for your preference

10/10 Excellent

Nesly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable y atento. Los cuartos están cómodos y equipados con lo necesario para una estadía corta.
Stayed 1 night in Feb 2024
Response from Rebeca P on 3 May 2024
Gracias por tu preferenciaNos encanta saber que cumplimos con tus expectativas.Esperamos que vuelvas pronto

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a nice area
Stayed 2 nights in Feb 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Price is good, and breakfast so good.
Stayed 1 night in Feb 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Jenny, Grande Prairie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 2 nights in Jan 2024

4/10 Poor

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

jamie

Travelled with family
Disliked: Cleanliness, amenities
The carpet floors were dirty. Lack of lining in the bathroom. No hairdryer, no small refrigerator to keep small drinks cold, overall lack of amenities for the price I paid. the breakfast was okay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Emanuel

Liked: Amenities
Everything looked brand new except the blackout in my room room that were old and broken and not going up and down.
Stayed 3 nights in Jan 2024

10/10 Excellent

Byron, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Like the location
Stayed 1 night in Jan 2024

10/10 Excellent

Hector

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and check-out. It is walkable to Gallerias mall and restaurants. Room was clean with expected amenities.
Stayed 2 nights in Dec 2023

10/10 Excellent

Emilio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice and service was excellent
Stayed 1 night in Dec 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our flight was delayed and we arrived around 4am and the staff was very accommodating and even gave us a later check out so we could catch up on sleep. Which brings me to the best part of staying there… the beds are incredible!
Stayed 1 night in Dec 2023

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice, good service
Stayed 1 night in Nov 2023

10/10 Excellent

ARIEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2023

10/10 Excellent

YADIRA

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Nov 2023

10/10 Excellent

Jaison

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service, The Breakfast food clean & tasty.
Stayed 3 nights in Nov 2023
Response from Rebeca P on 3 May 2024
Thank you for your preference

10/10 Excellent

Idahel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Nov 2023
Response from Rebeca P on 3 May 2024
Thank you for your preference

10/10 Excellent

maykel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the stay and hospitality
Stayed 3 nights in Nov 2023

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, friendly personal, good breakfast
Stayed 4 nights in Nov 2023

10/10 Excellent

John

Stayed 1 night in Nov 2023

10/10 Excellent

Devon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean, and the staff were great. There isn't a restaurant in the hotel, but El Canasta located next door provides a very cool dining experience and has a beautiful bar/lounge on the second level. We will definitely stay at this hotel again.
Stayed 1 night in Nov 2023

10/10 Excellent

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful.
Stayed 2 nights in Oct 2023

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Good bed
Stayed 5 nights in Oct 2023

6/10 Okay

Leonel

Liked: Cleanliness, staff & service, property conditions & facilities
Shower Gets flooded
Stayed 1 night in Oct 2023