Mambrui Hotels

"Very nice"

"The hotel needs to improve the communication between the stuff and check that the amenities are always working inside and outside the property. Foods is excellent. The junior suite the rooms needs renew as well as the bathrooms. "

"This was the most magical vacation and guesthouse that we have ever stayed at! The facilities are gorgeous and the staff is so sweet and accommodating (and always available) and we LOVED the big and beautiful pool. I think floating around in the water at night with the palm trees swaying above me was the most magical experience I have ever had. The hotel has wonderful gardens and is situated on a beautiful beach! Concerning the bad reviews- the guesthouse is located in a small town in East Africa and costs under $100 a night for an exotic beachfront guesthouse, I really don't understand why people expect the hotel to be a 5 star resort in California (you want that, you need to expect to pay for it). That means that power is going to go off every now and then (they ALWAYS got it to come back reasonably quickly!), the food is going to be African and take a little while because everything is fresh and often made to order and there may be a few bugs (though we never saw ANY! they were always cleaning and we found everything to be exceptionally clean) I have been a social worker in East Africa for 16 years, and I can say the food is going to be a transition for anyone arriving in the country- it isn't hygiene related, it is just going to be rough for some people who are coming into a new continent with different bacteria. Whenever we host teams, even for the teams that choose to ONLY eat at nice guesthouses and snacks that they brought, people will always get sick. "

"THE MANAGER ROSEMARY IS GREAT SO PROFESSIONAL AND SO HELPFUL TO MAKE YOUR STAY WONDERFUL BECAUSE SHE REALIZES YOUR SPECIAL REQUESTES. ALL THE STAFF ARE AMAZING AND ALWAYS SMILE. REALLY I WANTED TO BOOK MORE DAYS BUT IT WAS TOO LATE. NEXT TIME. THANK YOU ROSEMARY TO MADE MY MOTHER’S BIRTHDAY AMAZING. "

"The Resturaunt was not good"

"The property is quite nice with some level of privacy which is really amazing, great value for money!The location is very convenient,15 min drive from Malindi Airport ( depending on the roads condition ). We had some low points though ,like blackouts -very disappointing as food in the refrigerator got spoiled on two occasions!, edge reception upon checkin , irritating beach boys, and NO PRIVATE BEACH! also the air conditioning system wasnt working most times. I think its a great place if management could work on customer satisfaction and experience."