Dear John, We are thankful to you for sharing your positive experience at our FERGUS Style Palmanova with us. We encourage our hotel team to work hard towards providing the best experience possible for our guests, so we are very glad to hear that we were able to make your stay an enjoyable one. Thank you for choosing FERGUS Group and for your kind comments. We look forward to welcome you again in the near future. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Jamie, It was a pleasure to welcome you to our FERGUS Style Palmanova. Thank you for taking the time to post this review with lovely comments regarding our place. We are truly happy to read that your stay with us was a pleasant one. Rest assured your comments have been fed back to our team who were proud to hear how much you liked our hotel. We look forward to welcoming you back for many more enjoyable stays in the near future. Best regards, Susana Cuesta, Customer Experience, FERGUS STYLE PALMANOVA

Dear Tammy, Thank you very much for choosing our place and the valuable review given to the FERGUS Style Palmanova. It is always a pleasure to hear that our guests had an overall enjoyable experience staying with us and recommending us despite the issues highlighted for which we herewith apologise.Your kind words about the whole team are very much appreciated. Be assured we will keep on working hard to improve our service and make our guests feel like home. We do hope we get the pleasure of welcoming you back to our hotel in the future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Zili, Thank you so much for taking time to share your opinion with us on Expedia. It gives us great pleasure to learn about your wonderful experience at our FERGUS Style Palmanova and that you enjoyed every part of your stay recommending us to other travellers. We look forward to welcoming you again in the near future. Best regards,Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Nicolas, Thank you very much for your holiday choice and your lovely comments on the FERGUS Style Palmanova. We are proud to hear you had such a nice stay with us, so let us transmit you our satisfaction to have been able to fulfil your wishes and expectations for a pleasant holiday. We will certainly forward your high praise to our entire team, they will feel more than happy to have contributed to create a nice atmosphere around you. Thanks again for choosing FERGUS Group. Looking forward to welcoming you again in the future. Warm regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Alena, Thank you for taking the time to leave your opinion about our FERGUS Style Palmanova and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to the island. Kindest regards,Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear rebecca, Thank you for choosing to stay with us at the FERGUS Style Palmanova. We truly appreciate the time you have taken to write us such a nice review. We are most pleased to learn that you enjoyed the facilities of our hotel as well as the warm service by our team that have made your stay in Mallorca a relaxing and enjoyable one. Your recognition, in particular to our team, will be shared with them and is a motivation for us to keep elevating our level of service for our guests. We really hope we can welcome you again in your next visit to the island. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Daniel, Thank you for choosing to stay with us at the FERGUS Style Palmanova. We truly appreciate the time you have taken to write us such a nice review. We are most pleased to learn that you enjoyed the facilities of our hotel as well as the warm service by our team that have made your stay in Mallorca a relaxing and enjoyable one. Your recognition, in particular to our team, will be shared with them and is a motivation for us to keep elevating our level of service for our guests.We really hope we can welcome you again in your next visit to the island. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Guest, Thank you for taking the time to submit your feedback in respect of your recent stay with us at the FERGUS  Style Palmanova. We are delighted that you enjoyed your stay and appreciate your wonderful comments in relation to our staff and our place. We greatly appreciate both your positive comments and your constructive ones. Therefore, be assured that the points you have raised with regard to the availability of in site parking lots will be brought up for further discussion with our Management team for consideration although I am afraid the space can not be altered and as informed by our team, these are of free use among our guests. Anyway and for your information, please note that public lots in the street are not chargeable up to October, 31. Thanks for choosing FERGUS Group. We would love to welcome you back for many more enjoyable stays in the near future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Jay, Thank you for taking the time to leave your opinion about our FERGUS Style Palmanova and for your positive feedback. It is a pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to the island. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Daniel, Thank you for taking the time to submit your feedback in respect of your recent stay with us at our FERGUS Style Palmanova. We are delighted that you enjoyed your stay and appreciate your wonderful comments in relation to our staff and our place. We greatly appreciate both your positive comments and your constructive ones. Therefore, be assured that the points you have raised with regard to the comfort of our beds will be brought up for further discussion with our Management team for consideration and improvement. Thanks for choosing FERGUS Group. We would love to welcome you back for many more enjoyable stays in the near future. Kind regards,Susana Cuesta. Customer Experience. FERGUS STYLE PALMANOVA

Dear Christopher, Thank you very much for your stay and your valuable feedback on the FERGUS Style Palmanova. We are really sorry to hear that on this occasion the standards about our facilities fell below what our guests expect, especially for the power of the air conditioning in the room where you were accommodated. We have taken good note of your remarks and be assured we will do our best to improve our offering and prevent future occurrence. We certainly hope to welcome you back in the future giving us the opportunity to show you the improvements made in all areas of the hotel. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Richard, Thank you for taking the time to leave your opinion about our FERGUS Style Palmanova and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to the island. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Nick, Thank you so much for choosing to stay with us at our FERGUS Style Palmanova and for taking the time to share your excellent rating. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. Our team look forward to creating more memorable experiences for you in the future. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Christopher, Thank you kindly for your excellent feedback regarding your stay with us at the FERGUS Style Palmanova. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards and best wishes for the New Year, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Stacey, Thank you for choosing to stay with us at the FERGUS Style Palmanova. We truly appreciate the time you have taken to write us such a nice review on Expedia. We are most pleased to learn that you enjoyed the facilities of our hotel as well as the warm service by our team that have made your stay in Mallorca a relaxing and enjoyable one. Your recognition, in particular to our team, will be shared with them and is a motivation for us to keep elevating our level of service for our guests. We really hope we can welcome you again in your next visit to the island. Kind regards, Susana Cuesta,Customer Experience. FERGUS STYLE PALMANOVA

Dear Vincent, Thank you so much for taking time to share your opinion with us on Expedia. It gives us great pleasure to learn about your wonderful experience at our FERGUS Style Palmanova and that you enjoyed every part of your stay recommending us to other travellers. We look forward to welcome you again the near future. Best regards, Susana Cuesta Customer Experience FERGUS STYLE PALMANOVA

Dear Paul, Thank you very much for choosing our place for your holidays and the positive review given to our FERGUS Style Palmanova. It is always a pleasure to hear that our guests had an enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Alan, Thank you very much for your excellent review as well as for your stay at our FERGUS Style Palmanova. We hope to have the pleasure of welcoming you back soon to our hotel. Warm regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Diana Mae K., It was a pleasure to welcome you to our FERGUS Style Palmanova. Thank you for taking the time to post this review with such lovely comments. We are very happy to read that your stay with us was a pleasant one. Rest assured your comments have been fed back to our team who were proud to hear how much you adored our hotel. We look forward to welcoming you back for many more enjoyable stays in the near future. Best regards, Susana Cuesta, Customer Experience, FERGUS STYLE PALMANOVA

Dear guest, Thank you so much for choosing to stay with us at our FERGUS Style Palmanova and for taking the time to share your kind compliments. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. Our team look forward to creating more memorable experiences for you in the future. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear guest, Thank you very much for your valuable feedback and your kind words about our FERGUS Style Palmanova. We are glad to know that your stay in our hotel was overall satisfactory and that you enjoyed our place. We really appreciate your remarks regarding the working of the central air conditioning/heating system during your stay, we have already noted them down and informed our Management for consideration. Thanks for choosing FERGUS Hotels. We would love to welcome you again in your next visit to the island. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Chère Natalie, Nous vous remercions d'avoir pris le temps de mettre votre avis sur Hoteles.com et sommes vraiment ravis que vous ayez passé un bon séjour dans le FERGUS Style Palmanova. Votre avis en tant que client est très important pour nous, car il nous permet de nous améliorer et de proposer un meilleur service pour nos clients. Notre équipe espérons avoir le plaisir de vous accueillir prochainement. Cordialement, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Louise, Thank you so much for choosing to stay with us at our FERGUS Style Palmanova and for taking the time to share your kind compliments. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. That you would recommend us to other guests is a great pride for all of us. Our team look forward to creating more memorable experiences for you in the future. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear guest, Thank you for taking the time to leave your opinion about our FERGUS Style Palmanova and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Hotels. We look forward to welcoming back you on your next trip to the island. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Ian, Thank you for taking the time to leave your opinion about our FERGUS Style Palmanova and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Hotels. We look forward to welcoming you on your next trip to the island. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Fabiana, Thank you very much for your stay and the time taken leaving your valuable opinion on our FERGUS Style Palmanova. We are pleased to hear that your accommodation was overall satisfactory despite the issues mentioned for which we herewith apologise. Your comments on the information provided by our team as well as about the waiting time in our restaurant for breakfast during busy periods and the meals choice offered have been duly forwarded to our Management for consideration. Be certain we will keep on improving our facilities and the offered services so that every guest feels comfortable at our place. Thanks again for choosing FERGUS Hotels. We would love to welcome you back in the future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear guest, Thank you very much for your holiday choice and your outstanding compliments on our FERGUS Style Palmanova. We are proud to hear you had such a nice stay with us, so let us transmit you our satisfaction to have been able to fulfil your wishes and expectations for a pleasant holiday. We will certainly forward your high praise to our entire team, they will feel more than happy to have contributed to create a nice atmosphere around you. Thanks again for choosing FERGUS Hotels. Looking forward to welcoming you again in the future. Warm regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear guest, Thank you for choosing to stay with us at the FERGUS Style Palmanova. We truly appreciate the time you have taken to write us such a positive review. We are most pleased to learn that you enjoyed the facilities of our hotel as well as the warm service by our team that have made your stay in Mallorca a relaxing and enjoyable one. It is a motivation for us to keep elevating our level of service for our guests. We really hope we can welcome you again in your next visit to the island. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Guest, Thank you very much for your valuable feedback and your kind words about our FERGUS Style Palmanova. We are glad to know that your stay in our hotel was satisfactory and that you enjoyed our place. We really appreciate your suggestions regarding the opening times of our bar, we have already noted them down and informed our Management for consideration. Thanks for choosing FERGUS Hotels. We would love to welcome you again in your next visit in September. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Guest, Thank you very much for choosing our place for your holidays and the valuable review given to our FERGUS Style Palmanova. It is always a pleasure to hear that our guests had an enjoyable holiday experience staying with us and recommending us. Thanks again for choosing FERGUS Hotels. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA.

Dear Guest, Thank you very much for your positive opinion and your kind words about our FERGUS Style Palmanova. We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed our place. We really appreciate your lovely comments about all our staff. They work every day for our guests to feel "like home" and the best pleasure they can have is to know they have managed to be helpful. We would love to welcome you again in your next visit to Palmanova. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA.

Dear Guest, Thank you very much for your valuable feedback and your honest words about our FERGUS Style Palmanova. We are glad to know that your stay in our hotel was overall satisfactory and that you enjoyed our place. We really appreciate your suggestions regarding the housekeeping service in our rooms on a daily basis as well as about the temperature of our hot tube, we have already noted them down and informed our Management for consideration and improvement. Thanks again for choosing FERGUS Hotels. We would love to welcome you again in your next visit to Palmanova. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA.

Dear Kim, Thank you very much for choosing our place for your holidays and the valuable review given to the FERGUS Style Palmanova. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. We will certainly transmit your suggestions about our SPA facilities to our Management in order to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Hotels. We hope we get the pleasure of welcoming you back to our hotel again in the near future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA.

Dear guest, Thank you kindly for your lovely rating regarding your stay with us at the FERGUS Style Palmanova. We are glad you had an enjoyable stay with us and hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Hotels. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Nicole, Thank you very much for your positive opinion and your kind words about our FERGUS Style Palmanova. We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed our place. We really appreciate your point of view of our priviledged location and your comments about all our staff. They work every day for our guests to feel "like home" and the best pleasure they can have is to know they have managed to be helpful. We would love to welcome you again in your next visit to Palmanova. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Yoon Keang, Thanks a lot for your stay and your valuable feedback on our FERGUS Style Palmanova. We are concerned to read of the disappointment you experienced with our hotel, very especially with our service upon arrival. Please accept our sincere apologies for your experience. Be certain that we will share your feedback with our Management team to ensure we focus on improving our offering. Thanks again for choosing FERGUS Hotels. Kind regards and best wishes, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Doreen, Thank you very much for your positive opinion and your kind words about our FERGUS Style Palmanova. We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed our place. We really appreciate your comments about all our staff. They work every day for our guests to feel "like home" and the best pleasure they can have is to know they have managed to be helpful. We would love to welcome you again in your next visit to Palmanova. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear guest, It was a pleasure to welcome you to our FERGUS Style Palmanova on such a special occasion. Thank you for taking the time to post this review with lovely comments regarding our facilities and our staff. We are very happy to read that your stay with us was a pleasant one. Rest assured your comments have been fed back to our team who were proud to hear how much you adored our hotel. We look forward to welcoming you back for many more enjoyable stays in the near future. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear wendy, Thank you very much for your valuable feedback and your kind words about our FERGUS Style Palmanova. We are delighted to read your fantastic feedback, we greatly appreciate it. I will be sure to pass on your kind compliments to our entire team. Thanks for choosing FERGUS Hotels. We look forward to welcoming you back for many more enjoyable stays in the near future. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Nigel, Thank you very much for your stay and the time taken for your review of the FERGUS Style Palmanova. It is a pleasure to hear that you enjoyed a nice stay with us on the whole despite the points mentioned for which we truly apologize. We have taken good note of your comments concerning especially our price for the room type booked and will do our best to continue improving our service as well as our facilities so that our guests can enjoy an unforgettable holiday experience. Thanks again for choosing FERGUS Hotels. We would love to welcome you back. Kind regards, Susana Cuesta. Customer Experience. FERGUS STYLE PALMANOVA

Dear guest, Thank you very much for your holiday choice and your comments on our FERGUS Style Palmanova. We are proud to hear you had a nice stay with us, so let us transmit you our satisfaction to have been able to fulfill your wishes and expectations for a pleasant holiday. We will certainly forward your high praise to our entire team, they will feel more than happy to have contributed to create a nice atmosphere around you. Rest assured we will keep on working hard to offer our guests an amazing holiday experience. Hoping to welcome you again in the future Kind regards, Susana Cuesta Customer Experience FERGUS STYLE PALMANOVA

Dear guest, Thank you very much for choosing our place for your holidays and the valuable review given to our FERGUS Style Palmanova. It is always a pleasure to hear that our guests had an enjoyable holiday experience staying with us and recommending us. We will certainly transmit your comments about the price of the drinks offered in our bar to our Management in order to improve our service and make our guests feel like home. We would love to welcome you back soon. Kind regards, Susana Cuesta, Customer Experience, FERGUS STYLE PALMANOVA

Dear w6eva, Thank you for taking the time to submit your feedback in respect of your recent stay with us at our FERGUS Style Palmanova. We are delighted that you enjoyed your stay and appreciate your wonderful comments in relation to our staff and our facilites. We greatly appreciate both your positive comments and your constructive ones. Therefore, be assured that the points you have raised with regard to the tight distance between sun beds and their reservation will be brought up for further discussion with our Management team for consideration and improvement. We would love to welcome you back for many more enjoyable stays in the near future. Kind regards, Susana Cuesta Customer Experience FERGUS STYLE PALMANOVA

Dear Jonathan, Thank you very much for your holiday choice and your comments on the FERGUS Style Palmanova. We are proud to hear you and your son had a nice stay with us, so let us transmit you our satisfaction to have been able to fulfill your wishes and expectations for a pleasant holiday. We will certainly forward your high praise to our entire team, they will feel more than happy to have contributed to create a nice atmosphere around you. We will keep on working hard to offer our guests an amazing holiday experience. Hoping to welcome you again in the future Kind regards Susana Cuesta Customer Experience FERGUS STYLE PALMANOVA

Dear j, Thank you very much for choosing our place for your holidays and the valuable review given to our FERGUS Style Palmanova. It is always a pleasure to hear that our guests had an enjoyable holiday experience staying with us and recommending us. We will certainly transmit your suggestions about upgrading our coffee/tea facilities for every day to our Management in order to improve our service and make our guests feel like home. We would love to welcome you back Kind regards, Susana Cuesta Customer Experience FERGUS STYLE PALMANOVA

Dear nelly, Thank you very much for your positive opinion and your kind words about our FERGUS Style Palmanova. We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed our facilities. We really appreciate your comments about all our staff. They work every day for our guests to feel "like home", and the best pleasure we can have is to know that we have managed to be helpful. We really hope we can welcome you again in your next visit to Palmanova. Best regards, Susana Cuesta Customer Experience FERGUS STYLE PALMANOVA