"I see the staff read the comments so writing this to be as constructive as possible. I booked this hotel because I was looking for a pool. I didn’t realize how much of a spa it actually is. So I only really used the pool - I can’t really comment on the other aspects which people seemed to enjoy. The other caveat here is that I probably stayed in one of the cheaper rooms so you get what you pay for.
1) Straight out the gate, the staff are lovely and helpful. They tolerated my crap French and that always warms my heart. But everything was super efficient
2) the restaurant is amazing. Tremendous quality for the price.
3) few amenities. For a place that considers itself a spa this was a bit surprising. No cream rince? Bring everything you need (as someone who was travelling light for the weekend, this was a pain). There is barely even any coffee.
4) the walk to the hotel from the station was less than scenic, but only 10 minutes. The area is bit run down relative to the rest of the city and the road is a construction site. That said, the other paths to the town square are absolutely charming and it was basically 10 minutes to anywhere you want to go on foot.
5) I kept hearing thumping, and wondering if my neighbours were having a good time, but it turned out that I was next to the stairs. Light sleepers will want to avoid, but it didn’t bother me too much.
6) most frustrating thing was how hard it was to know when things were open. Signs were inconsistent but staff helped"