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"Each suite is owned or hosted by a different individual, but all are part of the Ikonia franchise with a manager. The quality of each suite varies significantly and depends on what the host or owner chooses to offer. Some suites have minimal kitchen appliances, while others feature old, torn bed sheets and pillowcases, rock-hard pillows, outdated non-slip-resistant floor mats, and microwaves lacking microwave-safe containers. The food from the restaurant is of poor quality, and even the staff admit that guests typically do not eat there. For properties with more than four floors, there is no elevator; however, safe parking for only four cars total is available. The staff are friendly and say the right words, but lack the resources to offer great service, as they depend on what the host provides. Overall, it is a two-star establishment pretending to be three stars. The location is ideal, just a few minutes' drive from the city center and other attractions. If you are not particular about high quality, it is worth a try."

"Awesome serene place with great food and amenities. "

"It was amazing I will definitely be back The staff was friendly The rooms was clean and had ac The breakfast was amazing We were able to even get dinner There is WiFi and tv has options to access YouTube for my young one"

"As always, our stay in Kisumu was excellent and welcoming by the staff. Pricey breakfast but very well done and prepared.(2,500 Kshs each). Lovely pastries at the coffee shop, if you are so tempted. Keep it up!!! Will be back, of course"

"OK"

"The Victoria Comfort Inn is located within walking distance of Obunga and about a 10 min ride to downtown Kisumu. It has a nice conference area which is pleasant for local businss. The staff is superb! We had excellent service both at check in and during all of our meal service (which we ate there every night). It has an expansive menu and even has a small gym. Though the hotel is humble in structure, it's well kept and clean. Great value for the money!"

"They were very helpful, from the greeter at arrival, to the receptionist and the restaurant was great."

"Friendly staff. Value for the money., a free upgrade Meals price were reasonable "

"A good example of Kenyan hospitality - warm & welcoming, satisfying breakfast, clean room."