Hotel Santika Makassar Reviews

Check availability

Reviews of Hotel Santika Makassar

Hotel Santika Makassar

Jl. Sultan Hasanuddin No.40, Makassar, South Sulawesi

6.8

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Property conditions & facilities

10/10 Excellent

Verified traveller

27 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good food and comfort place

Stayed 2 nights in Jan 2019

10/10 Excellent

Mika

3 Nov 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2018

6/10 Okay

JONATHAN W B

5 Apr 2017

Central location.

Location was central, check-in & out was painless. But breakfast variety was lacking...

Dear Mr. Jonathan, Warm Greetings from Hotel Santika Makassar, Sorry for late replying to your review. Thank you for choosing us as your accommodation in Makassar. We apologize for any inconvenience during our stay. We look forward to serving you back in the next visit. Best Regards, Yuli Priyono General Manager

6/10 Okay

Akbar A Morgan, Singapore

31 Jan 2017

Disliked: Room comfort

Hotel is OK easy to find food nearby

Two days of heavy downpour no music in the lounge as the group is performing elsewhere this is the second time it has happened

Response from Yuli Priyono - General Manager on 6 Feb 2017

Dear Mr. Akbar Warm greetings from Hotel Santika Makassar. Thank you for choosing our hotel as your accommodation. Your comments are very valuable input for us to do much better. We await your arrival back at the Santika Makassar Hotel.

8/10 Good

Aloysius

20 Jan 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in City Center

The breakfast is not really good.

Dear Mr. Aloysius, Warm Greetings from Hotel Santika Makassar, Thank you for choosing our hotel as your accommodation in Makassar. Your comment is input for us to be better. We await your arrival back at the Santika Makassar Hotel. Best Regards, Yuli Priyono - General Manager.

4/10 Poor

Verified traveller

21 May 2015

Disliked: Cleanliness, staff & service

Very lousy front desk service.

Service was terrible. Hotel charged us Rp100,000 for cleaning services for a hand towel on check that was not even from our room??? Around Rupia500,000 / room / night, but Rupia100,000 for a hand towel??? That really left a sour taste in our mouths. We had booked 4 rooms for 4 nights.

8/10 Good

Verified traveller

31 Oct 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Business Stay

The quality of service is very good in comparison with other hotels in Makassar. Rooms are clean and the hotel condition is relatively good.

6/10 Okay

Peter, Zuerich

14 Mar 2014

Liked: Cleanliness

Disliked: Property conditions & facilities

Nothing special - expensive

Hotels where complete floors under construction always give extraordinary discount. I will never choose a hotel wilhich offers big discount to the official rate - who wants to spend time with noisy construction works. Thanks but once is enough alread.

8/10 Good

Nomad

27 Jun 2013

Liked: Staff & service, property conditions & facilities

Better than expected

Most reviews of Makassar hotels left me with low expectations so I was surprised that Santika was a decent choice. Decor of rooms: simple, and modern. Cleanliness: Depends. My first room was clean but due to noise from a neighbor with an adjoining door, I moved to another room and the sheets clearly hadn't been changed. I asked for new sheets, no hassle. Noise: Ask for a room without the adjoining door. Smoking: There is a non-smoking floor and rooms but especially with smoking allowed in the rest of the hotel, the smoke smell comes through when the AC is on. Without the AC, there's no ventilation in the room. Breakfast: Good selection of Indonesian and enough Western fare. Western breakfast items are usually rare in smaller Indonesian hotels so I was pleasantly surprised. Location: Five minute walk to "Losari Beach" and twentyfive minutes or so walk to Fort Rotterdam. TV: HBO/FOX Movies Premium, news, local channels. Service: Efficiently dealt with any questions/concerns I raised.

2/10 Terrible

Verified traveller

1 May 2013

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Misleading description. Not even 3 stars

Terrible! Dirty bathrooms, bar and spa was a construction sight without being announced. Staff dont understand English.

8/10 Good

Greg, Goulburn NSW 2580, Australia

8 Mar 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Makassar Sulawesi

The hotel was fine and the staff were excellent. I seemed to be one of very few western tourists in Makassar & they took the opportunity to practice speaking English. I had a great time in Makassar & it was because of the friendly people in the hotel & in the community. If you want to meet people there go to Fort Rotterdam on Sunday & help the students that gather there to learn English.

10/10 Excellent

William Gustanto

30 Mar 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2019

10/10 Excellent

Tjandra

2 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strategis dan murah

Keramahan sangat baik ... Lokasi juga strategis, jalan kaki ke pantai. Sarapan lumayan hanya ada satu masalah higienitas yg SDH saya laporkan ke staff resto.

Stayed 1 night in Dec 2018

6/10 Okay

shasda

6 Dec 2016

Hotel yg mudah di akses

Pelayanan bagus. Breakfast lebih variatif. Salad sayur sajiannya harus fresh.

6/10 Okay

yuny

18 Oct 2016

Lumayan, hotel bersih

lumayan, hotel bersih.

4/10 Poor

Nupri, Makassar

4 Jan 2016

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Pelayanan memuaskan

4/10 Poor

Dr. Rudy, Berlin

13 Dec 2015

Disliked: Staff & service, room comfort

Management not professional

AC di restaurant tdk berfungsi, tidak ada upaya dari management utk mengatasi atau management was not sufficient. Handuk di kamar mandi kotor. Tidak ada upaya dari management utk mengatasin ketidak puasan customer.

8/10 Good

MAX, 日本

5 Apr 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適なビジネスホテル

朝食メニューの内容は、野菜がやや足りないがバラエティがある。お粥、白米、チャーハン、焼きそばの他、ローカルなメニューもある。ただし、食パンを食べようとして、用意が十分でなかったことがあった。

Response from Yuli_Priyono on 8 Apr 2015

Dear Guest, Greetings from Hotel Santika Makassar. Thank you for your feedback to Hotel Santika Makassar Maybe will think to increase the variety of foods and vegetables at breakfast . We hope that you come back here to stay with us again. Best Regards Yuli Priyono General Manager

6/10 Okay

MM, Jakrta

11 Jul 2013

Liked: Room comfort

Disliked: Property conditions & facilities

tempat bermimpi indah

Bagus, Bersih, Ramah

4/10 Poor

Verified traveller

24 Jun 2013

Disliked: Staff & service, property conditions & facilities

6/10 Okay

Emma, Jakarta

14 May 2013

Liked: Room comfort

Good service but it need to improve

Basically im quite satisfied with the hotel , you can find out that most of the employes are welcoming you in sincerity. From the receptionist until the waitress in their restaurant. And the room is clean and practical. The only thing that i missed was the wellness center which is still under constraction.

10/10 Excellent

Jan

21 Oct 2012

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

God sevice

Hotellet hade mycket god service och var mån om att rätta till alla problem som uppstod.