Search Hotels with Laundry Service in Makalali Game Reserve

"I loved how understanding the staff was!"

"The Pondoro experience is first class from beginning to end! The location is stunning and we watched hippo, crocs, giraffe, elephants and all sorts from our room. The games drives led by the wonderful Shadlack and Dion were breathtaking, with the big 5 and all manner of wildlife seen on multiple occasions. They also hosted a river walk which showed us how they look for tracks and gave a very different perspective to the hippos and crocs! All the staff at the lodge are fantastic, there is a warm welcome every day and a real personal touch with attention to details that makes each day special. The food is exceptional and would definitely recommend the lunchtime picnic if you get the opportunity."

"The premises is very nice, very clean and comfortable. The self catering unit was well equipped with everything you may need for self catering. The place is beautiful and peaceful. Loved the communication and flexibility I got when still planning the trip and the efforts made to make our birthday special. The only thing I didn’t not like was the rudeness from the lady that woke us up for breakfast on our last morning, she was very rude about how we must be at breakfast by 08:00 ( which o think of breakfast is between 08:00 and 10:00 then guests should have the flexibility between those times). The girl banged the door and rudely communicated how we need to be there at 08:00. She needs general customer service communication training as all my encounters with her were not pleasant. The rest of the staff was amazing. "

"Not value for money. Dinner was tasteless. Disturbing was to catch a worker at 07:30 the next morning hiding under our tent while we were bathing. The wooden floor has clear gaps to look through. When confronted he said he was there to fix a problem. Complained to the manager and she only replied "Sorry for that". No investigation or request to identify the worker. Internet is non-existent and lights are inadequate in the tent. "