Mai Fat Trip

Room was clean. Staff was very kind.

The room didn't have a microwave which I felt was odd and inconvenient. There was no way to reheat my leftovers. A microwave doesn't cost much and would go a long way as an added feature.

Beautiful hotel a little inconvenient to get to the beach you will need to have the Bolt app downloaded but otherwise it was amazing!

This resort has the structure and ambiance of a 4 star resort but is unfortunately run like a 3 star resort. We were pretty surprised that the staff at the hotel weren't very nice, especially compared to other Thailand hotels. Housekeeping never came (we stayed 4 nights) and we always had to call around 5pm to request they come to our room. They offer free shuttles to Ao Nang and Railay Beach but space is limited and every time we tried to sign up (several hours in advance) they told us it was fully booked already. The pool doesn't serve alcohol and every time we came we struggled to find a place to sit. It also took us about 10 minutes of walking to get from the room to the pool. You can ask for a ride from the lobby but it's often a 10-15 min wait. All in all, we were a bit disappointed with our stay.

We had a lovey stay at the hotel, it just needed updating. The breakfast was brilliant and the location was fantastic, perfect side to watch a sunrise and very short walk to watch it set on the West side. Rooms were the small problem, it just needs investment as all a little dated. Staff were incredibly helpful and lovely.