Maho Trip

Very nice rooms, pool and workout room. Staff was very nice, friendly and accommodating.

Front desk staff was very pleasant. Security was awesome! I had an accident while staying and the security officer took me to the local clinic and waited for me. She was so nice and helpful.

Overall most of the staff was extremely friendly. We did however have an extremely rude waitress . She told the table beside us 20 minutes before her shift was over “ I am done if you want a drink go to the bar don’t ask me” we sat about 20 minutes and she did not come over my wife went and asked her if we could get a drink , she told my wife she is done go to the bar my wife said it would have been nice if you let us know she rolled her eyes and walked away…. This is the first time we have ever been treated like that at a resort and will unfortunately not go back there again. The food was not bad, no idea why an all inclusive does not have room service if you want drinks, water, soft drinks you have to go to one of the bars or restaurants and ask for it. Room service was not consistent at all our room was not cleaned I called and asked why and was told we did not request for our room to be cleaned even though we had the sign hanging on our door. Had a suite the view was Beautiful…

Was a great beach and nice resort, but way understaffed and mismanaged . We were all inclusive, so everytime you would eat , you would have to wait for a bill stating how much your meal was , even though you didnt have to pay for it , you still had to sign it and put your room number on it. We were told that we would have to pay for any bottled water. We dont know if they actually charged us for it yet, we didnt ask for any bottled water but they would bring it to your table most of the time anyway. Your drinks from the bar was the same you had to sign a ticket for those too. Every all inclusive resort that we have been to before , you just gave your room number and amount of guest and left whenever you were done. This receipt signing cost employees alot of time and cost us time that we could have been doing something fun.

The Villa was incredible! With a hot tub with ocean view! The staff just perfect