Search Family-Friendly Hotels in Mahasenpura

"Impressed with the quality of the buffet food. A lot of variety. Espresso machine was part of the breakfast buffet. Bathroom was impressive, large area and open, but covered with a roof. We loved it. No mosquitos seen, so a relief. Very happy with every aspect of service. Large, glass, water bottles in the room for drinking. Great location for the safari, very short drive away. Saw an elephant outside the room in the evening. Recommend the hotel and visit again on another visit. "

"Wonderful hotel in a great location close to lake and ocean. We stayed in a jungle chalet which was spacious and well equipped. Staff constantly patrolling the area so very safe. We booked full board and all the meals were delicious and great variety. Danushka served us at dinner and breakfast and was charming and very attentive. "

"Le séjour s’est passé merveilleusement bien ! Un personnel aux petits soins , très accueillant et efficace, des repas excellents et des chambres tout confort"

"had a short stay at kithala and we were given a very warm welcome by the front office team .. they make you feel at home and invited us to light the Oil Lamp which is a symbol of respect ..it was very special ..wish we had stayed for few more days !! "

"Toilet Malfunctions – The toilets in the room were not functioning properly. They were not flushing or refilling, causing significant inconvenience. No Room Change Offered – Despite reporting the issue, the hotel did not offer an alternative room or any assistance to resolve the matter. Language Barrier – None of the staff members were able to communicate in English, making it very difficult to get help or explanations. No Buffet Service – The hotel failed to open the buffet as expected, with no prior notice or explanation. Disturbance at Night – There were multiple incidents of people knocking on our door in the middle of the night, which was alarming and unacceptable. Poor Service – Overall, the service provided by the staff was unprofessional and unhelpful. Random Door Knocking – We felt unsafe due to unexplained and random knocking on our door throughout the night."

"We enjoyed our stay, the staff is really nice and helpful. The property is well maintained and clean. "