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Reviews of Hillside Inn

2.5 out of 5
Hillside Inn
831 E Main St, Madison, IN

Reviews

8.6

Excellent

Rating 10 - Excellent. 420 out of 872 reviews" "
Rating 8 - Good. 310 out of 872 reviews" "
Rating 6 - Okay. 95 out of 872 reviews" "
Rating 4 - Poor. 24 out of 872 reviews" "
Rating 2 - Terrible. 23 out of 872 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dustin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and quiet. Nice and clean and great amenities. Enjoyed the jet tub and private balcony. Breakfast was pretty decent too. Hotel could use a little TLC. Loose faucets, cracked floors in spots, and a few other minor things that need fixed. Nothing that would make your experience bad. Only real complaint I have is that there was only one thing of coffee in a room that sleeps 2-3 people.
Stayed 1 night in May 2024
Response from Patty on 24 May 2024
Thank you for your recent review on your stay with us at our hotel. We are happy that we met your expectations and hope you return to visit us again in the future. There was always someone at the front desk for your convenience for more coffee. Thank you

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hillside Inn is located immediately adjacent to the beautiful ‘old city’ downtown of Madison. Lots of shopping, restaurants, and beautiful architecture are two minutes walk out the front door, or go the other direction to stroll on the riverwalk. The staff is exceptionally welcoming and helpful. Breakfast was plentiful and good as well. The hotel itself has good vibes and ambiance. The beds were comfy, and the room was well maintained. We’ll be back!
Stayed 1 night in May 2024
Response from Patty on 20 May 2024
Thank you for your recent review on your stay with us at our hotel. We are happy that we met your expectations and hope you return to visit us again in the future.

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great view of Ohio river
Stayed 1 night in May 2024
Response from Patty on 11 May 2024
Thank you for your recent review on your stay with us at our hotel. We are happy that we met your expectations and hope you return to visit us again in the future.

10/10 Excellent

Vern

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Patty on 6 May 2024
Thank you for your recent review on your stay with us at our hotel. I am happy that we met your expectations and hope to see you when you return to visit us again in the future.

4/10 Poor

Denise

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The view from the balcony is very nice. The room was clean but not very comfortable. The TV is small and hard to watch due to its location. The door to the bathroom is very narrow. And the room had a very musty smell. Breakfast was mediocre even for a free buffet. The view from the dining room is very impressive. Overall, this is a very dated hotel that does offer some very nice views of Madison. Beware, they do require a 100.00 CASH deposit from locals and they do not have an ATM.
Stayed 1 night in May 2024
Response from Patty on 6 May 2024
Thank you for your recent review on your stay with us at our hotel. I am sorry that we did not meet your expectations but do hope you return to visit us again in the future.

8/10 Good

Cathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower/ tub didn't drain well. The bathroom needed some touch ups. The concrete beyond the fenced balcony's paint was peeling and looked unsightly.The drive entrance was a little intimidating.It was very steep and had a sharp turn. I wasn't sure two cars could maneuver through the turn. The bed was wonderfully clean and comfortable. The hotel was very quiet. We slept well.The front desk woman was very nice. The lobby and entry areas were really pleasant..
Stayed 1 night in Apr 2024
Response from Patty on 27 Apr 2024
Thank you for your recent review on your stay with us at our hotel. I hope we met your expectations and you return to visit us again in the future.

8/10 Good

Eric

Stayed 2 nights in Apr 2024
Response from Patty on 6 May 2024
Thank you for your recent review on your stay with us at our hotel. I am happy that we met your expectations and hope to see you when you return to visit us again in the future.

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Patty on 11 Apr 2024
Thank you for your recent review on your stay with us at our hotel. I hope we met your expectations and you return to visit us again in the future.

10/10 Excellent

Ellen

Stayed 2 nights in Apr 2024
Response from Patty on 30 Apr 2024
Thank you for your recent review on your stay with us at our hotel. I hope we met your expectations and you return to visit us again in the future.

10/10 Excellent

Becky, Galesburg

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Patty on 11 Apr 2024
Thank you for your recent review on your stay with us at our hotel. I hope we met your expectations and you return to visit us again in the future.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Patty on 3 Apr 2024
Thank you for your recent review on your stay with us at our hotel. I hope we met your expectations and you return to visit us again in the future.

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Disliked: Amenities
Property is clean and staff are great but it’s pretty old and run down
Stayed 5 nights in Mar 2024
Response from Patty on 25 Mar 2024
Thank you for your recent review on your stay with us at our hotel. We hope that we met your expectations and you visit us again in the future. The building is a very old and historic building keeping with the theme of the city.

10/10 Excellent

Courtney, Cicero

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property for a visit to Madison and some hiking at Clifty Falls. Easy walk into town, reasonable price. Would stay here again.
Stayed 1 night in Mar 2024
Response from Patty on 18 Mar 2024
Thank you for your recent review on your stay with us here at our hotel. I am happy that we met your expectations and hope you visit us again in the future.

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Patty on 18 Mar 2024
Thank you for your recent review on your stay with us here at our hotel. I am happy that we met your expectations and hope you visit us again in the future.

8/10 Good

christina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the balcony and great view of Madison and the river.
Stayed 2 nights in Mar 2024
Response from Patty on 14 Mar 2024
Thank you for your recent review on your stay with us at our hotel. We hope that we met your expectations and that you return to visit us again in the future.

6/10 Okay

Stephanie, Reelsville

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from Patty on 11 Mar 2024
Thank you for your recent review on your stay with us at our hotel. We hope we met your expectations and you return to visit us again in the future.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
For the price it was adequate. View of the Ohio River—which was what we wanted—was quite nice. We unplugged the refrigerator due to its noise, and then it was quiet.
Stayed 1 night in Mar 2024
Response from Patty on 11 Mar 2024
Thank you for your recent review on your stay with us at our hotel. We hope we met your expectations and you return to visit us again in the future.

4/10 Poor

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Wasn't worth 110$ a night not even close cleanliness leaves something to be desired.... had so many plug in airfreshners in hallway that it was horrid getting to room..... scent was way way way too much.... listings and even brochure makes it seem that every room has jaccuzi or whirlpool tub... they do not....
Stayed 1 night in Feb 2024
Response from Patty on 3 Mar 2024
Thank you for your recent review on your stay with us. I am sorry we did not meet your expectations.

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness
Very dated and extremely inconvenient parking.
Stayed 1 night in Feb 2024
Response from Patty on 3 Mar 2024
Thank you for your recent review on your stay with us. I am sorry we did not meet your expectations. We are on a hillside and you have to go up a hill to reach the motel and the parking is beside it.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in Feb 2024
Response from Patty on 28 Feb 2024
Thank you for your recent review on your stay with us at our hotel. We hope we met your expectations and you return to visit us again in the future.

8/10 Good

kevin

Liked: Cleanliness, staff & service
nice view and great location
Stayed 2 nights in Feb 2024
Response from Patty on 27 Feb 2024
Thank you for your recent review on your stay with us at our hotel. We hope that we met your expectations and you visit us again in the future.

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Patty on 26 Feb 2024
Thank you for your recent review on your stay with us at our hotel. We hope we met your expectations and you return to visit us again in the future.

10/10 Excellent

Jill

Travelled with partner
The view is absolutely beautiful looking at when it was established was very interesting to see as well i recommend the balcony view
Stayed 2 nights in Feb 2024
Response from Patty on 25 Feb 2024
Thank you for your recent review on your stay with us at our hotel. We hope we met your expectations and you return to visit us again in the future.

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Patty on 20 Feb 2024
Thank you for your recent review on your stay with us at our hotel. We hope we met your expectations and you return to visit us again in the future.

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hillside Inn is a nice hotel. Our room, and the hotel as a whole, was very clean! We had a room with a whirlpool tub, which was nice. It, also, was very clean. Beautiful view from the large balcony. You can see from the Ohio river bridge all the way to Clifty inn on the hill. Nice breakfast with yummy biscuits and gravy. Very nice staff.
Stayed 2 nights in Feb 2024
Response from Patty on 19 Feb 2024
Thank you for your recent review on your stay with us at our hotel. We hope we met your expectations and you return to visit us again in the future.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Patty on 19 Feb 2024
Thank you for your recent review on your stay with us at our hotel. We hope we met your expectations and you return to visit us again in the future.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Patty on 19 Feb 2024
Thank you for your recent review on your stay with us at our hotel. We hope we met your expectations and you return to visit us again in the future.

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Patty on 14 Feb 2024
Thank you for your recent review on your stay with us at our hotel. We hope we met your expectations and you return to visit us again in the future.

10/10 Excellent

April

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Patty on 8 Feb 2024
Thank you for your recent review on your stay with us at our hotel. We hope that we met your expectations and you return to visit us again in the future.

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and price.
Stayed 2 nights in Feb 2024
Response from Patty on 5 Feb 2024
Thank you for your recent review on your stay with us at our hotel. We hope that we met most of your expectations and you consider us for our next visit to Madison.

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were super comfy
Stayed 2 nights in Feb 2024
Response from Patty on 5 Feb 2024
Thank you for your recent review on your stay with us at our hotel. We are happy that we met your expectations and hope you consider us for our next visit to Madison.

8/10 Good

Jay

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Patty on 30 Jan 2024
Thank you for your recent review on your stay with us at our hotel. We hope we met your expectations and you consider us for your next visit to Madison.

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service
We stayed in a handi-capped accessible room. Unfortunately the toilet was toddler sized and the bathtub was a very high. Difficult for someone with a disability to navigate.
Stayed 1 night in Jan 2024
Response from Patty on 29 Jan 2024
Thank you for your recent review on your stay with us at our hotel. I hope we met most of your expectations and you return to visit us again in the future.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Patty on 24 Jan 2024
Thank you for your recent review on your stay with us at our hotel. We hope that we met your expectations and you return to visit us again in the future.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view!
Nice hotel with an amazing view! The room was comfortable, the staff was friendly, and we really liked the private balcony. The breakfast was just ok, but there are lots of places to eat in town.
Stayed 2 nights in Jan 2024
Response from Patty on 21 Jan 2024
Thank you for your recent review on your stay with us at our hotel. We are happy that we met your expectations and look forward to you visiting us again in the future.

8/10 Good

Ester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the quaintness of the Inn and the staff was great. I was extremely disappointed int the restaurant. Thy were not open for dinner and the breakfast was mediocre at best,
Stayed 1 night in Jan 2024
Response from Patty on 15 Jan 2024
Thank you for your resent review on your stay with us. We hope that we met your expectations. We Do Not have a restaurant in our hotel as it has been closed for years. And our breakfast is a continental small breakfast. We hope you visit us again in the future.

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View and cleanliness. Proximity to attracrions
Stayed 2 nights in Jan 2024
Response from Patty on 8 Jan 2024
Thank you for your recent review on your stay with us at our hotel. We hope that we met your expectations and you return to visit us again in the future.

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 2 nights in Dec 2023
Response from Patty on 8 Jan 2024
I am sorry that we did not meet your expectations with your stay.

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hillside Inn, Madison Indiana, and great antiques.
Hillside Inn is an old hotel with a lot of charm. It does not offer a place to work out and it does not have a swimming pool. It does have character and great nighttime views from your private balcony. It is located on the edge of Madison Indiana. From your balcony you have a veiw of Madison Indiana and the Ohio river. It is a great place for adults wanting the feel of a town that is somewhat locked in a long ago time. If you like shopping for antiques there are several very nice antique stores. I highly recommended Hillside Inn and Madison Indiana.
Stayed 1 night in Dec 2023
Response from Patty on 8 Jan 2024
Thank you for your recent review on your stay with us at our hotel. We are glad that we met your expectations and hope you return to visit us again in the future.

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The breakfast was terrible.
Stayed 3 nights in Dec 2023
Response from Patty on 31 Jan 2024
Thank you for your recent review on your stay with us at our hotel. We are sorry you were displeased with our breakfast and if someone at the desk was advised of this, we could of had it taken care of.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A ways out but worth the trip
On a very steep hill but the veiw is awesome. I would definitely come back again.
Stayed 1 night in Dec 2023
Response from Patty on 1 Jan 2024
Thank you for your recent review on your stay with us at our hotel. We are happy that we met your expectations and we hope on your next visit to Madison, that you consider us for your stay.

8/10 Good

Daryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the view from the room was great
Stayed 2 nights in Dec 2023
Response from Patty on 1 Jan 2024
Thank you for your recent review on your stay with us at our hotel. We are happy that we met your expectations and we hope on your next visit to Madison, that you consider us for your stay.

10/10 Excellent

Preston

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Patty on 28 Dec 2023
Thank you for your recent review on your stay with us at our hotel. We are happy that we met your expectations and do hope you return to visit us again in the future.

2/10 Terrible

Emily

Stayed 2 nights in Dec 2023
Response from Patty on 26 Dec 2023
Thank you for your recent review on your stay with us at our hotel. Sorry that we did not meet your expectations.

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Patty on 25 Dec 2023
Thank you for your recent review on your stay with us at our hotel. I am happy that we met your expectations and do hope that you return to visit us again in the future.

8/10 Good

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very quaint, yet a little dated. The staff was wonderful. The free breakfast was just okay. We opted to go out to eat instead.
Stayed 1 night in Dec 2023
Response from Patty on 25 Dec 2023
Thank you for your recent review on your stay with us at our hotel. I am happy that we met your expectations and do hope that you return to visit us again in the future.

8/10 Good

Josh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view. Nice room for a one night stay. More interesting than a chain.
Stayed 1 night in Dec 2023
Response from Patty on 25 Dec 2023
Thank you for your recent review on your stay with us at our hotel. I am happy that we met your expectations and do hope that you return to visit us again in the future.

8/10 Good

LEE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property is nice but our room could’ve used a new mattress
Stayed 1 night in Dec 2023
Response from Patty on 25 Dec 2023
Thank you for your recent review on your stay with us at our hotel. I am happy that we met your expectations and do hope that you return to visit us again in the future.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay. Great view of Madison and the Ohio River.
Stayed 2 nights in Dec 2023
Response from Patty on 11 Dec 2023
Thank you for your recent review on your stay with us at our hotel. We are happy that we met your expectations and look forward to seeing you again in the future.

10/10 Excellent

DAVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit Madison, stay at the Hillside!
Step back in time at the Hillside! Great stay! Madison, IN always has something going on and the Hillside is the perfect stay for that week-end getaway! Can't wait to go back!!!!
Stayed 1 night in Dec 2023
Response from Patty on 5 Dec 2023
Thank you for your recent review on your stay with us at our hotel. We are happy that we met all your expectations and hope you do visit us again in the future.