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Thanks for your 5-star review, Kaley! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
10/10 Excellent
Alex
Travelled with family, Travelled with family and small children
Every staff member from the bell hop, to the front desk, to the managers there was absolutely spectacular. Couldnt recommend that hotel more!
Alex
Stayed 1 night in May 2024
Response from GM on 28 May 2024
Thanks for your glowing recommendation, Alex! We are so happy to hear you enjoyed our friendly staff and the outstanding service we provide. We look forward to welcoming you on your next visit to Downtown Madison!
Beautiful property, exceptional service, great amenities.
DONDI
Stayed 1 night in May 2024
Response from GM on 28 May 2024
Thanks for your 5-star review, Dondi! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
Thanks for your 5-star review, Roger! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
Thanks for your 5-star review, Ginger! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
Thanks for your 5-star review, Steven! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
Thanks for your 5-star review, George! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
Thanks for your 5-star review, Erik! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
Thanks for your 5-star review, Heather! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
6/10 Okay
Tannie
Travelled with family, Business traveller
5 May 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
I was disappointed that they charged $18 for parking when it says free parking on their website!
Tannie
Stayed 1 night in May 2024
Response from GM on 6 May 2024
Hi Tannie, We sincerely apologize for any misunderstanding. There are two DoubleTree hotels in Madison and the other location, DoubleTree by Hilton Madison East does indeed offer complimentary parking. While we do charge for parking, we are still offer the lowest rate for overnight parking across all Downtown Madison hotels. We appreciate you staying with us and hope to welcome you back in the future.
Thanks for your 5-star review, Ilana! We are happy to hear you enjoyed our central location and look forward to welcoming you on your next visit to Downtown Madison!
from housekeeping to management, staff was top notch. clean rooms.
Annie
Stayed 3 nights in Apr 2024
Response from GM on 6 May 2024
Thanks for y our 5-star review, Annie! We are so happy to hear you enjoyed our friendly staff and the outstanding service we provide. Looking forward to welcoming you on your next visit to Downtown Madison!
Thanks for your 5-star review, Cynthia! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
Thanks for your 5-star review, Felisa! We are happy to hear you enjoyed our friendly staff and look forward to welcoming you on your next visit to Downtown Madison!
Thanks for your 5-star review, David! We are happy to hear you enjoyed our central location and look forward to welcoming you on your next visit to Downtown Madison!
Loved the warm cookies at the desk and cold water bottles in the room! Nice touch!
Lydia
Stayed 1 night in Apr 2024
Response from GM on 26 Apr 2024
Thanks for your 5-star review, Lydia! We are so happy to hear you enjoyed your stay and look forward to welcoming you with more of our signature DoubleTree cookies on your next visit to Downtown Madison!
Thanks for your 5-star review, Wafa! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
10/10 Excellent
Kean
Travelled with family
21 Apr 2024
Liked: Amenities
Friendly staff
Kean
Stayed 2 nights in Apr 2024
Response from GM on 22 Apr 2024
Thanks for your 5-star review, Kean! We are so happy to hear you enjoyed our friendly staff and look forward to welcoming you on your next visit to Downtown Madison!
Thanks for your 5-star review, Chaim! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
Thanks for your 5-star review, Hector! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
Loved the proximity to UW and great restaurants! And the staff could not have been nicer and more helpful!
Jaime
Stayed 2 nights in Apr 2024
Response from GM on 5 Apr 2024
Thanks for your 5-star review, Jaime! We are so happy to hear you enjoyed our near campus location and friendly staff. Looking forward to welcoming you on your next visit to Downtown Madison!
The team here is second to none! Best experience I have had. The staff is amazing; everyone is friendly, helpful, and tuned in to what their guests need.
Ann
Stayed 2 nights in Mar 2024
Response from GM on 2 Apr 2024
Thanks for your glowing recommendation, Ann! We are so happy to hear you enjoyed our friendly staff and the incredible service we strive to provide. Looking forward to welcoming you on your next visit to Downtown Madison!
10/10 Excellent
EDDI
29 Mar 2024
EDDI
Stayed 3 nights in Mar 2024
Response from GM on 19 Apr 2024
Thanks for your 5-star review, Eddi! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
Thanks for your 5-star review, Penny! We are happy to hear you enjoyed our central location and look forward to welcoming you on your next visit to Downtown Madison!
10/10 Excellent
SHELLEY
25 Mar 2024
SHELLEY
Stayed 2 nights in Mar 2024
Response from GM on 15 Apr 2024
Thanks for your 5-star review, Shelley! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
The shuttle service was so convenient to have during our stay and all of the staff was extremely helpful.
Devin
Stayed 1 night in Mar 2024
Response from GM on 22 Mar 2024
Thanks for your 5-star review, Devin! We are so happy to hear you enjoyed our complimentary shuttle service and friendly staff. Looking forward to welcoming you on your next visit to Downtown Madison!
Happy to try the Doubletree for the first time. Will be back.
Cynthia
Stayed 1 night in Mar 2024
Response from GM on 12 Mar 2024
Thanks for your 5-star review, Cynthia! We are happy to hear you enjoyed your first DoubleTree experience and look forward to welcoming you with more of our signature chocolate chip and walnut cookies soon!
8/10 Good
Alun
1 Mar 2024
Liked: Cleanliness, staff & service
Alun
Stayed 2 nights in Feb 2024
Response from GM on 5 Mar 2024
Thanks for sharing your review with us, Alun! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
Thanks for your 5-star review, Mark! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
Love the place and location, staff was great and able to walk to many different places.
David
Stayed 2 nights in Feb 2024
Response from GM on 27 Feb 2024
Thanks for your 5-star review, David! We are happy to hear you enjoyed our friendly staff and central location. Looking forward to welcoming you on your next visit to Downtown Madison!
10/10 Excellent
Lori
23 Feb 2024
Lori
Stayed 1 night in Feb 2024
Response from GM on 21 Mar 2024
Thanks for your 5-star review, Lori! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
Motel was fine. Restaurant had good selections & food. Lots of construction in the area which made driving a little difficult.
Debra
Stayed 1 night in Feb 2024
Response from GM on 23 Feb 2024
Thanks for sharing your review with us, Debra! We are happy to hear you enjoyed our onsite restaurant and look forward to welcoming you on your next visit to Downtown Madison!
Thanks for your glowing recommendation, Melia! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
10/10 Excellent
Christian
20 Feb 2024
Christian
Stayed 1 night in Feb 2024
Response from GM on 21 Mar 2024
Thanks for your 5-star review, Christian! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
It was a quiet clean room. We were exhausted. I will definitely stay at this location again.
Kerrie
Stayed 1 night in Feb 2024
Response from GM on 19 Feb 2024
Thanks for your glowing recommendation, Kerrie! We are happy to hear you had a peaceful stay and look forward to welcoming you on your next visit to Downtown Madison!
Thanks for your 5-star review, Winnie! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
Thanks for sharing your review with us, Nicholas! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
Thanks for your glowing recommendation, Fred! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
The location was excellent and within many of the University's facilities.
paul
Stayed 1 night in Feb 2024
Response from GM on 13 Feb 2024
Thanks for your 5-star review, Paul! We are happy to hear you enjoyed our central location and look forward to welcoming you on your next visit to Downtown Madison!
Thanks for your 5-star review, Spencer! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
Thanks for your 5-star review, David! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
Great visit. Good break. The shuttle service was extremely convenient
Jeffrey
Stayed 1 night in Feb 2024
Response from GM on 12 Feb 2024
Thanks for your 5-star review, Jeffrey! We are happy to hear you enjoyed our complimentary shuttle service and look forward to welcoming you on your next visit to Downtown Madison!
We love this hotel. Updated. Clean. Friendly. Close to our Badger. Walkable to campus plus they offer a shuttle as needed
Stephanie
Stayed 1 night in Feb 2024
Response from GM on 9 Feb 2024
Thanks for your 5-star review, Stephanie! We are happy to hear you enjoyed our near campus location and complimentary shuttle service. Looking forward to welcoming you on the next trip to visit your Badger!
Thanks for your 5-star review, Janet! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
10/10 Excellent
LISA
Travelled with family
7 Feb 2024
Liked: Amenities
Great check in! Friendly staff!
LISA
Stayed 2 nights in Feb 2024
Response from GM on 8 Feb 2024
Thanks for your 5-star review, Lisa! We are happy to hear you enjoyed our friendly staff and look forward to welcoming you on your next visit to Downtown Madison!
The availability of the shuttle was nice; the bartender was new & unsure of pricing; charged us $25 for 2 Kahlua/crème drinks; I could have bought a whole bottle for that amount?
Linda E
Stayed 1 night in Feb 2024
Response from GM on 6 Feb 2024
Linda, Thank you for staying with us and for sharing your feedback. We are so sorry to hear you experience in the restaurant was less than perfect. Your insight has been given to our Director of Food & Beverage so he can work on training with the aforementioned bartender and provide any clarity surrounding pricing. We hope to be able to welcome you on your next visit to Downtown Madison.
10/10 Excellent
Brian
4 Feb 2024
Brian
Stayed 2 nights in Feb 2024
Response from GM on 20 Mar 2024
Thanks for your 5-star review, Brian! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
Thanks for your glowing recommendation, Lucille! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
Thanks for your glowing recommendation, James! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!