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Reviews of Pender Harbour Hotel

3 out of 5
Pender Harbour Hotel
12671 Sunshine Coast Highway, Madeira Park, BC

Reviews

8.2

Very good

Rating 10 - Excellent. 92 out of 253 reviews" "
Rating 8 - Good. 111 out of 253 reviews" "
Rating 6 - Okay. 35 out of 253 reviews" "
Rating 4 - Poor. 9 out of 253 reviews" "
Rating 2 - Terrible. 6 out of 253 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
No a/c
Dust everywhere! Could not use coffee machine that was really dirty. Also no air conditioning so we needed to open the windows. It was so noisy couldnt sleep at all
Stayed 2 nights in Aug 2022

6/10 Okay

Jana

Travelled with group
Liked: Staff & service
The pub had an amazing view of the harbour and the food and service were great! The rooms were small but nicely decorated. However, they were very warm. They provided fans but really need air-conditioning. We couldn't sleep because we were so hot but the bed was at least comfortable. Also, our room had no bar soap, no shampoo and no blow-dryer (our friends room had all these items though). The wood floor was dusty.
Stayed 1 night in Aug 2022

8/10 Good

Svetlana, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint is no a/c
Stayed 1 night in Aug 2022

8/10 Good

shannon

Stayed 1 night in Aug 2022

8/10 Good

kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean but stark. There is no air conditioning in the rooms and they overlook a noisy patio. The restaurant is very good but it’s not open for breakfast so you have to leave the property drive to a nearby café.
Stayed 1 night in Aug 2022

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really nice. No air conditioning so it got quite warm as it was a hot out at the time. Room had 2 large fan plus the ceiling fan so it was ok.
Stayed 1 night in Jul 2022

10/10 Excellent

Norma

Stayed 1 night in Jul 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful facility
Stayed 2 nights in Jul 2022

10/10 Excellent

Jenyfer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
This is our second time staying at this hotel, beautiful overall, it's got a Pub and a restaurant , the view and sunsets are gorgeous out from the patio and rooms on that side. Parking is on site, the staff friendly and very helpful. Gorgeous area for all activities, hiking/ lakes or just sitting at the beach. Favorite spots- Pender Hill Trail/ Ruby Lake. We got the family room- it had a fridge/ microwave/ coffee maker, wish it had a kettle and a single eye electrical maybe stove, specially for longer stays. I will definitely return again.
Dinning area
First bed/ patio
Second bed/ bedroom/TV
Sunset from the restaurant Patio
Stayed 4 nights in Jul 2022

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view. Everything in room new, fresh, clean. Only negative- No air conditioning.
Stayed 1 night in Jul 2022

10/10 Excellent

tarren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunshine Coast Hotel
Comfortable and clean, would stay again.
Stayed 3 nights in Jul 2022

8/10 Good

Susan

Stayed 3 nights in Jul 2022

6/10 Okay

Barbara

Travelled with family
Beautiful view from pub attached to hotel. Beds were comfortable, room could have been cleaner.
Stayed 1 night in Jun 2022

8/10 Good

Yulia

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Needs to have kleenex & an alarm clock in the room
Stayed 1 night in Jun 2022

6/10 Okay

Kurt

Stayed 2 nights in Jun 2022

8/10 Good

Gisela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic view! Friendly staff. Clean! Unfortunately our coffee maker did not work 😞
Stayed 1 night in Jun 2022

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean rooms, comfortable beds, no breakfast restaurant on site. Harbour view is only visible if standing at the window. Housekeeping/room restocking was not made clear. Bedside tables are too low to allow good reading in bed light, but other than that the room was pleasant.
Stayed 2 nights in Jun 2022

10/10 Excellent

Vincent

Great location, excellent room, friendly staff.
Stayed 3 nights in Jun 2022

6/10 Okay

Kaylee

Stayed 2 nights in Jun 2022

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful sunset views
Stayed 1 night in Jun 2022

8/10 Good

Sibyl

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Absolutely gorgeous views. Good food at their Grasshoppers pub (lunch and supper only). Comfortable but very high beds and basic furniture. Floors needed cleaning.
Stayed 2 nights in Jun 2022

10/10 Excellent

Theodore, Gibsons

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for the Blues Festival (mark your calendars for the first weekend in June next year) and found it was really well maintained. We’ve stayed there before and likely will in the future if it stays affordable.
Stayed 3 nights in Jun 2022

10/10 Excellent

Rachel

Stayed 1 night in May 2022

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pub under hotel
It was nice great view...
Stayed 1 night in May 2022

10/10 Excellent

Brian

Stayed 1 night in May 2022

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the view from our room. Check in was very smooth. Room was clean and we liked the hardwood floors instead of carpet. Restaurant food was delicious and again the view from the patio is amazing.
Stayed 1 night in May 2022

10/10 Excellent

liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome view
Stayed 1 night in May 2022

10/10 Excellent

ROBIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Dave

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff and a clean room with a comfortable bed. Value for money good too. Minor things, but the pub was closed and we didn’t do our homework before to learn this so it was a quiet night and we couldn’t access Netflix on the TV so we killed the time by watching on an iPad. Not much around the hotel to do.
Stayed 1 night in May 2022

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The VIEW……
Newly remodelled rooms, great well equipped. The view of Pender Harbour was spectacular. Worth the price of the room itself. Very friendly and helpful staff.
Stayed 1 night in May 2022

6/10 Okay

Harry

Travelled with partner
Liked: Cleanliness, staff & service
No staff at checkout. Property needed drapes Shower water only Luke warm
Stayed 1 night in Apr 2022

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was recently refinished and was very clean. The view from the restaurant is fantastic.
Stayed 1 night in Apr 2022

6/10 Okay

Yong

Stayed 3 nights in Apr 2022

4/10 Poor

Lois Hiltz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK, But not great
Our room was dusty but fairly clean and comfortable except for the fact that we had to go downstairs for ice, drinking glasses and the wi fi code. Then go back downstairs again when we were given the wrong code and no one would answer the phone in either the liquor store or the front desk. The person who gave me the wrong code was busy serving customers in the liquor store and asked me to wait and she would go and ask the bar tender what the code was. I got tired of waiting after she served the 3rd customer so I went and found the bar tender myself and obtained the correct wi fi code. Better training or a dedicated front desk employee would improve service.
Stayed 1 night in Apr 2022

4/10 Poor

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms were very cold even though we had the electric heater on high.
Stayed 1 night in Mar 2022

10/10 Excellent

Dimple

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and very clean, neat and tidy… 5 star experience. Lovely host, very polite and friendly. You have everything in the property. Very thoughtful. Gorgeous view from the deck, the marina is a lovely 5 minute walk
Stayed 1 night in Mar 2022

10/10 Excellent

Nisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very nice and clean. Lovely hotel.
Stayed 2 nights in Mar 2022

6/10 Okay

Clive

Travelled with partner
Liked: Cleanliness, staff & service
Modern and updated. Great view and would have been even better if the windows were bigger. Everything was great but to our surprise there was no hot water for our morning shower and it was too late to change rooms or do anything constructive to remedy the issue: hence the lower ratings on the hotel.
Stayed 1 night in Mar 2022

8/10 Good

Miao Lin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Bronte, Port Moody

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in staff were very friendly and let us know everything we needed to know. Unfortunately the pub was closed when we stayed, but there are a couple resaurants and an IGA a minute drive away. Things close fairly early over there. The room was nice and clean and the view was great. Very serene and quiet. Would stay there again in the future!
Stayed 1 night in Feb 2022

10/10 Excellent

Shalesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, good staff. Food at the pub was great
Stayed 1 night in Feb 2022

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was very comfortable with excellent comforter and pillows. Everything was modern and worked well. The pub is very spacious, modern, with excellent food and affordable drinks. We would stay here again.
Stayed 1 night in Feb 2022

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view
Suite was great! The view of the the bay from the balcony and room windows was great. Cost was very reasonable for a 2 bedroom suite.
Stayed 1 night in Feb 2022

4/10 Poor

Chao

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We had a two-bedroom suite. It was very clean and modern. BUT one of the rooms had a loud water dripping sound right beside our bedroom window…water dripped to the second floor’s metal roof..it was very loud at night. Keeps us awake…the other room is fine… so avoid room 114 if you can.
Stayed 1 night in Feb 2022

10/10 Excellent

Krista

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful and we loved the incredible view from our room. It was clean, quiet and comfortable. We would have liked a kettle in our room to make tea but otherwise our stay was excellent and we would definitely return.
Stayed 1 night in Dec 2021