Interior

Reviews of Pestana Casino Studios

4 out of 5
Pestana Casino Studios
Av. do Infante, nº9, Funchal, Madeira

Reviews

9.2

Wonderful

Rating 10 - Excellent. 19 out of 29 reviews" "
Rating 8 - Good. 7 out of 29 reviews" "
Rating 6 - Okay. 3 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very central position and very helpful staff
Stayed 9 nights in Feb 2024

8/10 Good

Marilyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. The rooms have too much furniture for the size which makes it feel cramped and our room was on a noisy street. Access to the amenities of the next door Pestana Casino property is a big bonus.
Stayed 1 night in Feb 2024

8/10 Good

Ray

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice studio, excellent maid service. On a busy road but central to shopping.
Stayed 3 nights in Sep 2023

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2023

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Location excellent with bus stop into city centre on road outside hotel. Excellent room with plenty of storage space and air-conditioned. Nice sized fridge with freezer compartment in kitchen. Small sized pool within hotel grounds with access to large pool at large hotel next door. Reception staff all very friendly. Plenty of restaurants opposite hotel as well as a couple of supermarkets (the one down the hill to the side of the Casino Park hotel is the better one to go to price wise) and a 24 hour petrol station opposite.
Stayed 7 nights in Jul 2023

10/10 Excellent

Jayne

Liked: Cleanliness, room comfort
Stayed 6 nights in Jun 2023

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in May 2023

10/10 Excellent

Shawn

Stayed 1 night in Jan 2023

10/10 Excellent

Rob

Liked: Cleanliness, room comfort
Very nice, clean, modern hotel apartment.
Really nice room with very comfy bed, good shower, convenient little kitchenette, nice balcony, very very tidy. Pool looked pleasant but we didn't use as we had free use of the pools and spa at the sister hotel immediately next door (which is a very swanky hotel with amazing interiors). Conveniently located nearby to the town and also near the hotel district with it's good selection of restaurants, also near the bus stops for the airport and tours around the island. Nice helpful staff also who helped answer any questions.
Stayed 5 nights in Nov 2022

10/10 Excellent

Chloe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment in a beautiful area! So lovely to be able to use the amenities in the hotel next door too :)
Stayed 4 nights in May 2022

8/10 Good

Margarida

Travelled with family
Disliked: Room comfort
Was expecting better
I was freezing in the bedroom, the AC didn’t work and the duvets were not warm enough. A couple of days during the stay, they missed cleaning my room and had to chase them. Doors were left open wgilst the cleaning staff was around and because weather wasn’t great it got really cold.
Stayed 7 nights in Mar 2022

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice, excellent location
Great choice! All the comfort of new rooms with small kitchenette combined with access to all of the facilities of the 5-star Casino Park hotel next door - infinity pool, bars, restaurants, gym. Reception team - especially Jessica - all lovely.
Stayed 6 nights in Feb 2020

6/10 Okay

Dori, Mississauga, Ontario

Travelled with partner
Liked: Staff & service
Like the location, The washroom too small and a very tiny kitchen nate.
Stayed 5 nights in Oct 2019
Response from Fernando Carriço on 7 Nov 2019
Dear Guest, It was real pleasure having you as our Guest and to being of service, and we look forward to your next visit to Pestana Casino Studios, and to offering you “the time of your life” Kindest regards, Fernando Carriço Unit Manager

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located apartment hotel
Fantastic place if you get a high floor looking towards the town. We had probably the best room #6013. The room came with a balcony, but being on a busy road was very noisy Pool is small, but well located on the south side of the building. We were turned off by the 5* parent hotel next door - cold and featureless, Absolutely no character. The indoor heated pool next door is free to use but is a long way to get to, in the hotel basement, but is useless for swimming in The town is just ten minutes stroll down the hill. Plenty of buses to/from the town (and the Aerobus from the airport (5 euros pp, ask for the Casino stop) stop right outside, including the open topped tourist bus
Stayed 7 nights in Mar 2019
Response from Fernando Carriço Unit Manager on 13 Jun 2019
Dear Guest, It was real pleasure having you as our Guest and to being of service, and we look forward to your next visit to Pestana Casino Studios and to offering you “the time of your life” Kindest regards, Fernando Carriço Unit Manager

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable clean apartments...
Only 2 years old so rooms in a good condition...unfortunately it is a bit noisy sitting on the balconies.. we did ask to be moved and the young lady on reception was so helpful and we ended with a room on the ground floor facing the swimming pool. This was a lovely room. A very nice clean apartment. Wonderfully comfortable bed, large tv, good size bathroom. Not much room for storing clothes tho. Only real gripe would be that self catering facilities very poor, 3 mugs, 3 glasses, 3 set of cutlery only. One pan and 1 small frying pan. Not much room to cook food. No wine glasses. Hotel need to think about improving this part of the service. Apartment in a good position for getting out and about. Had a really nice stay.
Stayed 7 nights in Jan 2019
Response from Fernando Carriço Unit Manager on 13 Jun 2019
Dear Guest, Thank you for your review, we shared it with our team and everybody is very happy with your comments and with the fact that we were able to give you “the time of your life”. It was a pleasure to have you as our guest and we will be delighted if you return. Kindest regards Fernando Carriço Unit Manager

8/10 Good

Ennio

Posizione ottima per visitare Funchal
Stayed 3 nights in May 2024

10/10 Excellent

Kannegiesser

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Alles ok
Stayed 3 nights in May 2024

6/10 Okay

Per

Disliked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Silvia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Situato in buona posizione a cinque minuti dal centro, utile poter usufruire dei servizi del Pestana casino Park. Peccato che arrivando in macchina non ci sia una zona davanti agli studio per poter scaricare e caricare i bagagli.
Stayed 7 nights in Dec 2023

8/10 Good

Stephane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay and well centralized in madere to visit. Yolande was so helpfull. I recommand.
Stayed 9 nights in Aug 2023

10/10 Excellent

Angie

Liked: Cleanliness, amenities, property conditions & facilities
No es tan segura la Zona, me abordo un muchacho portugués, que le diera dinero y me siguió hasta que yo llegue al hotel.
Stayed 4 nights in Jul 2023

10/10 Excellent

Sophie

Liked: Cleanliness, room comfort
Très bon séjour
La chambre/studio était spacieuse et très bien décorée. Le personnel était sympathique et la petite kitchenette avait exactement ce qu'il fallait pour préparer petit déjeuner et des pique-nique pour randonner. Les petits points négatifs sont le bruit de la route : avec la fenêtre fermée ça va, mais impossible de dormir la fenêtre ouverte; le parking à €6.30 dès 4h30 de stationnement et le fait qu'ils ne donnent pas de torchon pour la vaisselle.
Stayed 7 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Hotel très bien situé. Chambre agréable avec balcon et belle vue. Manqu 1 parking gratuit ou moins cher.
Stayed 5 nights in Apr 2023

10/10 Excellent

Andrea

Liked: Cleanliness, room comfort
WUNDERVOLL
Mein Aufenthalt im Pestana Casino Studio war wundervoll. Das Zimmer ist modern eingerichtet, sehr sauber, geruchsneutral und ein schöner Ausblick. Die veröffentlichten Fotos entsprachen zu 100 Prozent überein. Überrascht war ich von der kleinen Kochnische, die selbst neben allen benötigten Koch- und Geschirrutensilien, sogar ein Kit mit Schwamm, Tischlappen, Spülmittel ect. enthielt!!! Das Badezimmer, sehr sauber, wartet mit allem auf, was der Gast benötigt. Jeden Tag frische Handtücher, Shampoo, Duschhaube, Duschgel, Haartrockner, Einwegrasierer. Das Beste zum Schluss: Die Gäste der Pestana Casino Studios können alle Annehmlichkeiten des gegenüberliegenden Casino Park Hotels mit benutzen. Restaurants, Badelandschaft, Jacuzzi, Spielezimmer, Fitnessstudio, Bars usw.
Stayed 3 nights in Mar 2023

10/10 Excellent

Natalia

6/10 Okay

Denis

Travelled with partner
Liked: Cleanliness
No tienen estacionamiento la atención del personal de recepción debería ser más amable y no nos dieron desayuno y yo había pedido la reserva con desayuno
Stayed 4 nights in Aug 2022

10/10 Excellent

Arthur

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Freundliches Personal an der Rezeption, schöne saubere Zimmer, modernes Bad, Tankstelle mit kleinem Shop direkt gegenüber;
Stayed 8 nights in Jun 2022

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Fernado Carriço on 9 Aug 2019
Estimado Sr. Ricardo, Gostaria de pessoalmente e em nome do staff do Pestana Casino Studios lhe agradecer a sua avaliação. Melhores Cumprimentos, Fernando Carriço Gestor de Unidade