Courtyard
Check availability

Reviews of La Quinta Inn & Suites by Wyndham Macon West

2.5 out of 5
La Quinta Inn & Suites by Wyndham Macon West
4615 Chambers Road, Macon, GA

Reviews

8.8

Excellent

Rating 10 - Excellent. 689 out of 1142 reviews" "
Rating 8 - Good. 256 out of 1142 reviews" "
Rating 6 - Okay. 94 out of 1142 reviews" "
Rating 4 - Poor. 57 out of 1142 reviews" "
Rating 2 - Terrible. 46 out of 1142 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Pamela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and friendly staff.
Stayed 3 nights in Mar 2024
Response from nita on 22 May 2024
Thank you for staying with us. We hope to see you again in the future.

8/10 Good

JEFF

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was so nice. loved it. great sleep Breakfast was very lacking in variety.We didnt eat because just the variety wasnt there. If you have breakfast rolls please get something better than honey buns. Orange juice was so watered down that you couldnt drink it.
Stayed 1 night in May 2024
Response from nita on 19 May 2024
Thankyou for staying with us. We appreciate your feedback.

2/10 Terrible

Vicki

Liked: Cleanliness
All the icemakers were not functioning. It took at least 15 minutes for a hot water for a shower. The coffee makers were hard to figure out with too many steps to brew. TV was in a bad placement for viewing from either living area or bed. One good thing is that the mini fridge came with a freezer. $25.00 for one cat was very pricey. Grumpy attendant at breakfast who also covered front desk.
Stayed 1 night in May 2024
Response from nita on 14 May 2024
Thnak you for choosing us. We appreciate your feedbck.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 1 night in May 2024
Response from nita on 12 May 2024
Thnak you for choosing us. We hope to see you again in the future.

10/10 Excellent

Louise

Travelled with pets
Liked: Cleanliness, staff & service
The girl at the desk was so professional and so nice and cheerful May checking in easy
Stayed 1 night in May 2024
Response from nita on 11 May 2024
Thank you foer choosing us. We appreciate the feedback. We hope to see you again in the future.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2024
Response from nita on 9 May 2024
Thank you for choosing us. We hope to see you again in the future.

10/10 Excellent

Nancy, Millbrae

Stayed 1 night in May 2024
Response from nita on 26 May 2024
Thank you for staying with us. We hope to see you again in the futre.

4/10 Poor

Devyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Pool area not clean and very cold was not advertised that it wasn’t heated until you got there which was too bad for kids because they didn’t get to swim as the water is freezing
Stayed 1 night in May 2024
Response from nita on 6 May 2024
Thank you for choosing us. We appreciate your feedback

10/10 Excellent

Jacinta, Inverness

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well received by Glinda, the hotel attendant. She was very attentive, professional and courteous.
Stayed 1 night in Apr 2024
Response from nita on 25 Apr 2024
Thank you for choosing us. We appreciate your feedback

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, clean and comfortable. Loved the egg cheese omelette at breakfast.
Stayed 1 night in Apr 2024
Response from nita on 24 Apr 2024
Thank you for choosing us. We appreciate your feedback. We hioe to see you again in the future.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Jan 2024
Response from nita on 18 Apr 2024
Thank you for choosing us. We hope to see you again in the future.

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the room
Stayed 1 night in Apr 2024
Response from nita on 18 Apr 2024
Thank you for choosing us. We appreciate the feedback.

8/10 Good

Cindy, Hephzibah

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Apr 2024
Response from nita on 18 Apr 2024
Thankyou for choosing us. We appreciate the feedback .

10/10 Excellent

Bob, Lansing

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional !!!! My "Go To" when traveling through Macon Highly Recommended!
Stayed 1 night in Apr 2024
Response from nita on 18 Apr 2024
Thank you for choosing us. We appreciate the feedback.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, comfortable beds, pet friendly! Great nights sleep after driving all day.
Stayed 1 night in Apr 2024
Response from nita on 13 Apr 2024
Thank you for choosing us. We appreciate your feedback. We hope to see you again in the future.

10/10 Excellent

Lindsey

Stayed 1 night in Mar 2024
Response from nita on 10 Apr 2024
Thank you for choosing us. We hope to see you again in the future.

10/10 Excellent

Steven

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great...
Stayed 1 night in Apr 2024
Response from nita on 7 Apr 2024
Thank you for choosing us. We hope to see you again in the future.

10/10 Excellent

Brandon

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick 1 night stay but it was good. No problems and place was clean and decent
Stayed 1 night in Apr 2024
Response from nita on 3 Apr 2024
Thank you for choosing us. W appreciate your feedback. We hope to see you again in the future

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from nita on 3 Apr 2024
Thank you for choosing us. We hope to see you again in the future.

2/10 Terrible

April

Disliked: Property conditions & facilities
I never write reviews, but this place deserves one. Moldy/dirty shower. Syrup on the floor. Holes in the bedding. Stuff splattered on the walls. The pool hasn’t been cleaned on I don’t know how long. Crap floating in the pool, candy wrappers and garbage lying all over. This place was just GROSS!!
Stayed 1 night in Mar 2024
Response from nita on 31 Mar 2024
Thank you for choosing us. We appreciate your feedback. we will adress these issues with our staff. We hop to see you again .

8/10 Good

Christine

Travelled with family
Liked: Staff & service
Mold in the shower on the trays. Had an indoor pool but said it wasn’t heated and not usable. Looked like a lot of garbage was dumped outside in the back. A positive was the lady who checked us in was amazing!!
Stayed 1 night in Mar 2024
Response from nita on 31 Mar 2024
Thank you for choosing us. We appreciate your feedback. We hope to see you again in the future.

8/10 Good

Espedito

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend with pet
Stayed 1 night in Mar 2024
Response from nita on 30 Mar 2024
Thank you for choosing us. We hope to see you again in the future.

8/10 Good

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable beds Friendly staff; reasonable rates
Stayed 1 night in Mar 2024
Response from nita on 30 Mar 2024
Thank you for choosing us. We hope to see you again in the future.

6/10 Okay

Daniel

Liked: Amenities
Comfortable stay. Only complaint was that we were 15 minutes late checking out and rather than a polite knock housekeeping literally banged on the door …. Totally unexesssry.
Stayed 1 night in Mar 2024
Response from nita on 30 Mar 2024
Thank you for choosing us. We appreciate your feedback. We hope to see you again in the future.

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Right off the highway.
Stayed 1 night in Mar 2024
Response from nita on 27 Mar 2024
thank you for choosing us. We hope to see you again in the future.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again.
Stayed 1 night in Mar 2024
Response from nita on 27 Mar 2024
Thank you for choosingus. We hope to see you again in the future.

10/10 Excellent

Lelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, getting in and out was easy. We came in late, like 1:00am and it smelled like weed. Breakfast was standard.
Stayed 1 night in Mar 2024
Response from nita on 25 Mar 2024
Thank you for choosing us. We appreciate your feedback. We hope to see you again in the futre.

6/10 Okay

lota

Travelled with pets, Travelled with partner
Disliked: Property conditions & facilities
The shelf in shower was broken, the enamel in tub was mared. The bed was uncomfortable.
Stayed 1 night in Mar 2024
Response from nita on 25 Mar 2024
Thank you for choosing us. We hope to see you again in the future.

10/10 Excellent

Gretchen, Clarksville

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to right off the freeway, friendly check in and only a few minutes from downtown.
Stayed 1 night in Mar 2024
Response from nita on 20 Mar 2024
Thank you for choosing us. We hope to see you again in the future.

8/10 Good

Kaitlyn, Eldridge

Liked: Cleanliness, staff & service, property conditions & facilities
Decent spot for a quick overnight spot. Safe and clean.
Stayed 1 night in Mar 2024
Response from nita on 20 Mar 2024
Thank you for choosing us. We hope to see you again in the future.

10/10 Excellent

Kelly

Stayed 1 night in Mar 2024
Response from nita on 7 Apr 2024
Thank you for choosing us. We hope to see you again in the future.

10/10 Excellent

Claire

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stopped here for one night on a trip from IN to FL and it was perfect for that. We wanted a comfortable bed, clean room and affordable pet fee and found all of those here. The breakfast was okay but for the price of the room, I didn’t need it to be amazing. We got in late and the girl working the desk was very pleasant and made the check in easy. Would definitely stay again.
Response from nita on 16 Mar 2024
Thank you for choosing us. We appreciate your feedback. We hope to see you again in the near future

8/10 Good

Franklin

Travelled with family
Liked: Amenities, property conditions & facilities
Refrigerator out. Site though was convenient 😀Nice staff. Needs upgrade.
Stayed 1 night in Mar 2024
Response from nita on 14 Mar 2024
thank you for choosing us. We hope to see you again in the future.

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that checked us in was amazing. She was cheerful, helpful and very kind. The gentleman that came on after her was another story. They had no pool towels so we had to use our room towels which made them wet. We went to the desk to ask for more towels and he said we could not have replacements because each room is only allowed “4 towels” (we had 4 people). So we had to use our wet pool towels to “dry ourselves off” after our showers. He was also being very nasty to the previous lady that was so nice to us. Management needs to do something about him.
Response from nita on 10 Mar 2024
Thank you for choosing us. Thank you for your feedback. We will address your concerns with our staff. We are sorry for any inconvenience this may have caused you.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from nita on 10 Mar 2024
thank you for choosing us. We hope to see youagain in the future.

10/10 Excellent

Wayne

Liked: Staff & service, property conditions & facilities
Staff are helpful and friendly. The hotel is spotless and up to date. Breakfast is the usual but adequate. Coffee is pretty good.
Stayed 1 night in Mar 2024
Response from nita on 8 Mar 2024
Thank you for choosing us. We appreciate your feedback.

4/10 Poor

Laura

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived late with my service dog, check in was easy, got to room and was completely disgusted from the lack of cleanliness. It was as if someone with children had been using the room just prior to my arrival. There dents in the cushions as if someone was just sitting on the chair, there were hairs everywhere and stickers stuck to the floor. The only shining light in this was the front desk lady that was able to switch me to another room immediately. The new room wasn’t as terrible and sufficed for the one night. The next morning I thought there would be breakfast, but I must have missed it. I went to fill up my water bottle but the water wasn’t working. I asked the staff member if I was just using the machine wrong and she gave me a terrible attitude, didn’t even respond and walked away from me. I politely asked her again, and she rudely responded that she just went and turned it on. I thought I’d give La Quinta a chance based on all the dog friendly TikTok’s I’ve been seeing about it but this has definitely deterred me from ever going back to another one.
Stayed 1 night in Feb 2024
Response from nita on 8 Mar 2024
Thank you for choosing us. We appreciate your feedback and we will discuss these issues with our staff.

8/10 Good

Tracy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good for a 1 night stay. Clean room, comfortable bed. Good shower. Breakfast was the usual. The toaster wasn't working very well. Pet peeve, why can't they provide real butter?... The dog walking area was great. The area was packed with cheaper hotels, this was the best choice. Overall a good value.
Stayed 1 night in Mar 2024
Response from nita on 6 Mar 2024
Thank you for choosing us. We hope to see you again in the future.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Feb 2024
Response from nita on 6 Mar 2024
Thank you for choosing us. We hope to see you again in the future.

10/10 Excellent

John, Saint Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we were looking for.
Stayed 1 night in Feb 2024
Response from nita on 2 Mar 2024
Thank you for choosing us. We hope to see you again in the future

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Property is fine, always satisfied, have stayed here numerous times.
Stayed 1 night in Feb 2024
Response from nita on 2 Mar 2024
Thank you for choosing us. We hope to see youagain in the future

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from nita on 2 Mar 2024
Thank you for choosing us. We hope to see you again in the future.

6/10 Okay

Julie

Travelled with family
While the employees were very nice, the carpets needed cleaning and the rooms are very dated.
Stayed 1 night in Feb 2024
Response from nita on 29 Feb 2024
Thankyou for choosing us. We hope to see you again in the future

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness
Shower head in the room was stripped and water would only spray on mist mode. Front desk did not communicate much when spoken to. Set on her phone with feet propped up.
Stayed 1 night in Feb 2024
Response from nita on 28 Feb 2024
Thank you for choosing us. We hope to see you again in the future.

6/10 Okay

Constance

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Outside and lobby were nice. Rooms and hallways were very tired, carpeting looked old and dirty. Staff were friendly and helpful.
Stayed 1 night in Feb 2024
Response from nita on 27 Feb 2024
Thank you for choosing us. We hope to see you again in the future.

2/10 Terrible

Alisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog hair everywhere
I asked for a room that dogs and other animals has used because my granddaughter and I have allergies, we get to both rooms that and the floors were full of dog hair we had to use covers from the bed to put on the floors and I had to get Benadryl because our allergies kicked in ,,, I could not enjoy my reasons for coming to celebrate my friend birthday because I was so drowsy from allergy medicine
Stayed 2 nights in Feb 2024
Response from nita on 26 Feb 2024
Thnak you for staying with us. We are sorry that ypur stay ws not a pleasant one. We address your issues with our staff,

8/10 Good

Liza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our quick overnight stay at this clean, friendly hotel. Everything was as expected. The staff was exceptionally friendly - especially the breakfast attendant! The bed & pillows were soft. The shower had goo pressure and drained well. Everything was updated and worked well.
Stayed 1 night in Feb 2024
Response from nita on 26 Feb 2024
Thank you for choosing us. We hopeto see youagain inthe future.

6/10 Okay

Peggy

Liked: Cleanliness, staff & service, room comfort
Over charge for the handicap
I needed a handicap room and was surprised by the price. It was double any other room. We had to pay for a regular room. But when checking in my husband complained about the price difference and the unfairness of it and they gave us the handicap room for little more money then a regular room. When I took a shower, the water in the walk in shower was on the floor which could have been a disaster for me. The drain seemed to somewhat plugged. I have never had this problem with any other LaQuinta Inns that we have used.
Stayed 1 night in Feb 2024
Response from nita on 26 Feb 2024
Thank you choosing us. We ar esorry your stay was not a pleasant one. We will address your concerns with our stagff.

8/10 Good

Patrick

Stayed 2 nights in Feb 2024
Response from nita on 25 Mar 2024
Thank you for choosing us. We hope to see you again in the future.

4/10 Poor

Brian

Travelled with family
Disliked: Staff & service
Not worth the price...
Room was ok, a/c had to be reset, beds were ok. Pool..."Indoor pool but not heated". I have seen indoor pools out of order, but never one you cannot swim in in the winter. Front desk said I should have called ahead to make sure...
Stayed 1 night in Feb 2024
Response from nita on 21 Feb 2024
Thank you fr choosing us. We are sorry the pool is not heated but it does state that on our website. Thank you for your feedback.