Located in City Centre, a neighbourhood in Mackay, Riviera Mackay is in a shopping district and near a boardwalk. Caneland Central and Mount Pleasant Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Floodway Conservation Area and Water Bird Habitat Conservation Area. Looking to enjoy an event or a game while in town? See what's happening at Great Barrier Reef Arena or Mackay Basketball Stadium. Visit our Mackay travel guide
Riviera Mackay provides amenities, such as a rooftop terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Self-parking (surcharge), smoke-free property and luggage storage
A lift, tour/ticket information and concierge services
Barbecues
Guest reviews speak highly of the first-rate property condition
Room features
All guest rooms at Riviera Mackay include comforts, such as furnished balconies and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
More conveniences in all rooms include:
Free tea bags/instant coffee and electric kettles
Designer toiletries, showers and hairdryers
42-inch LED TVs with satellite channels and DVD players
Wardrobes/cupboards, separate sitting areas and separate dining areas
Uncovered extended parking on site (AUD 7 per day)
Limited on-site self parking
Family friendly
Cot: AUD 10 per stay
Kitchen
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Freezer
Full-sized refrigerator/freezer
Hob
Microwave
Oven
Tea bags/instant coffee
Toaster
Bedrooms
Bedsheets provided
Bathroom
Designer toiletries
Hair dryer
Shower
Towels provided
Living spaces
Living room
Separate dining area
Separate sitting area
Entertainment
42-inch LED TV with cable/satellite channels
DVD player
Outdoor areas
Barbecue grill
Furnished balcony
Rooftop terrace
Laundry
Dry cleaning/laundry service
Laundry detergent
Laundry facilities
Washer/dryer
Work spaces
Laptop workspace
Comfort
Air conditioning
Ceiling fan
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
Lift
Smoke-free property
Services and conveniences
Blackout drapes
Concierge services
Guidebooks
Housekeeping available once per stay
Iron/ironing board
Local maps
Luggage storage
Restaurant dining guides
Tour and ticket assistance
Location highlights
In a shopping district
In the city centre
Near an outlet shopping centre
Near the airport
Near the boardwalk/promenade
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
1 building
11 floors
28 units
Built in 2015
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50.00
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50.00
Special check-in instructions
The property charges 1.9 per cent for credit card payments
The front desk is open from Monday to Friday (9:00 AM to 5:00 PM), Saturday to Saturday (9:00 AM to 5:00 PM) and Sunday to Sunday (9:00 AM to 4:00 PM)
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are 10 AM-2 PM on public holidays.
Access methods
Staffed front desk, lockbox
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 10.0 per stay
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of AUD 200.00 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Uncovered self-parking fee: AUD 7 per day
Uncovered extended parking fee: AUD 7 per day
Early check-in fee: AUD 50.00 (subject to availability)
Late check-out fee: AUD 50.00 (subject to availability)
Crib (infant bed) fee: AUD 10.0 per stay
Credit card charges are subject to a surcharge of 1.9 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Frequently asked questions
Is Riviera Mackay pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Riviera Mackay?
As of 28 Aug 2026, prices found for a 1-night stay for 2 adults at Riviera Mackay on 19 Sept 2026 start from ₹11,811, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Riviera Mackay?
Self-parking is available for AUD 7 per day. Extended parking is available for AUD 7 per day.
What time is check-in at Riviera Mackay?
Check-in start time: 2:00 PM; check-in end time: anytime. Early check-in is available for a fee of AUD 50.00 (subject to availability).
What time is check-out at Riviera Mackay?
Checkout is at 10 AM. Late checkout is available for AUD 50.00 (subject to availability).
Where is Riviera Mackay located?
Located in City Centre, this aparthotel is within a 5-minute walk of Bluewater Lagoon and Caneland Central. Artspace Mackay and Jubilee Park are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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