"Older property and showing her age however the beds were comfortable and the complementary breakfast had the basics. Staff were pleasant and accommodating. Due to a few issues with our room; hairdryer didn’t work, no plug in bathroom sink and debris under bed, the hotel gave us a discount."
"No problems with staff, cleanliness and general upkeep of the hotel. Love the free breakfast, not gourmet but was ok. Love the free parking but I believe it should always be included in your hotel fee.
The negative side for me is I don’t understand what has happened to good, old-fashioned friendly service. Every time we walked in or out of the hotel we were the ones saying hello or have a nice day to the staff. They were for the most part friendly back. No one asked where we were visiting from, if we needed assistance finding our way around or offered any points of interest to check out or restaurants to try. No extra effort to make us want to return to your hotel. Seemed like the staff was just filling time, collecting a pay check. In my business and job I want the customers to know that I truly appreciate them being there and the only reason I am successful and getting a paycheque is because of them.
My final huge beef with the method of operations and way your hotel is conducting business is the way you charged my card full amounts of the stay as my stay progressed. I was told by the girl at the desk that that is the way all hotels are conducting business now. In her words “in case someone decided to take off without paying.” You have my credit card number and should be checking it for funds but in the past there was always a hold of 1 or 2 hundred dollars and then the final bill was collected at check out. It’s like being guilty until proven innocent instead of reverse"
"This is a fantastic place to rest your head during a road trip. The rooms are clean, the staff is friendly and helpful, and the breakfast is incredible. Parking is also free.
Steve and Danielle Peacock
British Columbia"
"Super bien organisé pour la reception, pour le déjeuner. Très efficace.
Ex: deux rouleaux de papier de toilette, une 2e boite de Kleenex car la première n’est pas pleine, du sucre, du beurre, de la confiture… dans la chambre. On peut aller chercher des serviettes supplémentaires dans une armoire. Accès à une grosse poubelle et un gros bac de recyclage à l’extérieur en plus de ce qui se trouve dans notre chambre."
If you're planning to come to the area to visit MacKay Lake, take some time to see the rest of the sights while you're in town. When you want to settle in and find a place to stay, take a look at some of the hotels and other accommodation options that Expedia offers in the area.
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If I need to cancel the hotel reservation for my stay near MacKay Lake, will I receive a refund?
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