Search Family-Friendly Hotels in Maastricht

"Noisy room and dated"

"Good room "

"Room perfect, cleaning everyday on request."

"Very clean room with good facilities. Free upgrade as was my wife’s Birthday and they also brought cake. Really friendly staff too - couldn’t recommend this more. 10/10"

"Great location. Comfortable rooms. Extremely friendly and helpful staff."

"Great location, amazing room and lovely staff - the location is just the best foe seeing Maastricht on a short city break. The room was clean and the bed was incredibly comfortable. Thanks for a great stay "

"Great staff, clean hotel that is located conveniently next to the MECC. "

"Great for staying if you are going to the MECC. We saw Andre Rieu so it was very busy and only a few metres from the venue. "

"The stay was poorly managed from start to finish, despite being booked well in advance. At check-in, I was incorrectly asked to pay an additional €150. Although this charge was later withdrawn, being greeted with an unjustified fee is an unacceptable way to start a stay and immediately undermines trust. This should never have happened with a confirmed reservation. The room itself had several issues. The shower drains so poorly that during normal use the entire bathroom floods. A repair was scheduled for 1:00 PM; I adjusted my day to be available, but no one showed up and there was no communication or follow-up. The heating was inconsistent and uncomfortable, especially given the season, and a bedside reading light was broken on arrival. Housekeeping was also unreliable. On the first day, service did not come at all. On the second day, the front desk was informed that we would leave the room around 1:00 PM, yet housekeeping came at 10:00 AM, woke me up, and never returned later, even after we left. I want to be clear that my frustration was not directed at front-line staff. They were polite, and I even shared food with them as a personal gesture. My feedback is strictly about management, preparation, and follow-through. None of these issues alone would have ruined the stay, but the accumulation of errors, missed appointments, and lack of coordination made the experience consistently disappointing."