Interior entrance

Reviews of Lyons Inn

2.5 out of 5
Lyons Inn
817 West Main St, Lyons, KS

Reviews

8.0

Very good

Rating 10 - Excellent. 69 out of 203 reviews" "
Rating 8 - Good. 79 out of 203 reviews" "
Rating 6 - Okay. 36 out of 203 reviews" "
Rating 4 - Poor. 11 out of 203 reviews" "
Rating 2 - Terrible. 8 out of 203 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent communication from the owners. They made sure my family was comfortable and well taken care of. The new owners are very attentive.
Stayed 2 nights in May 2024
Response from lyons on 15 May 2024
Thank you so much for your excellent review.We will keep up the good work to give you an awesome stay experience.

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were here for 3 nights for a College graduation. Rooms were clean, everything worked as it should. Beds were comfortable. Owners were very active, showed us the room before we completed check in, and made sure we had what we needed. They would check with us whenever they saw us in the hall. Photos on Expedia listing are out of date. They haven't had a breakfast here since before the pandemic. There is a Keurig coffee maker in the lobby area with good coffee, and rooms had microwave and mini fridge. Would stay again.
Stayed 3 nights in May 2024
Response from lyons on 15 May 2024
Thank you so much for your excellent review.We will continue to do our best to give you an awesome stay experience.

8/10 Good

Belinda

Liked: Cleanliness, staff & service
Disliked: Amenities
Sheets were clean and bed made very neatly. Quilt and shams were dated. Room and bathroom clean but decoration dated. Had difficulty sleeping because I was concerned how safe I was.
Stayed 1 night in Apr 2024
Response from lyons on 29 Apr 2024
Thank you for your review. We will do our best to give you an awesome stay experience.

2/10 Terrible

Lauren

Stayed 1 night in Apr 2024
Response from lyons on 9 May 2024
We will do our best to make your stay experience a great one. Thank you.

8/10 Good

Ira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Office staff were great. Hotel operator was very helpful
Stayed 1 night in Mar 2024
Response from lyons on 10 Apr 2024
Thank you for your review. We will do our best to make your stay experience even better next time.

8/10 Good

Ac

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Dec 2023
Response from lyons on 28 Jan 2024
Thank you for your review.Have a great year!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff
Stayed 2 nights in Oct 2023
Response from lyons on 30 Oct 2023
Thank you for your review. We will keep up to give your stay experience an awesome one.

10/10 Excellent

Mandy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable!
Stayed 6 nights in Sep 2023
Response from LyonsInn on 11 Oct 2023
Thank you for your review. We will keep up to make your stay experience an awesome one.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsafe
We decided to stay somewhere else. After check in it seemed to be unsafe, even with room being paid for I felt like it was best for our family to not stay.
Stayed 2 nights in Sep 2023
Response from LyonsInn on 2 Oct 2023
We do not know unless a paid guest tell us what is the issue. We have never experience any guest feeling unsafe. We will do our best to make your stay experience an awesome one.Thank you.

8/10 Good

James

Stayed 2 nights in Sep 2023
Response from LyonsInn on 14 Oct 2023
Thank you for your review.We will do our best to make your stay experience an awesome one.

6/10 Okay

Joe

Travelled with family
Liked: Cleanliness, staff & service
Friendly staff, older property and budget friendly. No stopper in sink, but everything worked as intended.
Stayed 1 night in Sep 2023
Response from LyonsInn on 20 Sept 2023
Thank you for your review. We will do our best to make your stay an awesome one.

2/10 Terrible

Chavon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from LyonsInn on 19 Sept 2023
We will do our best to make your stay experience an awesome one. Thank you for your review.

8/10 Good

Elmer W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from LyonsInn on 15 Sept 2023
We will do our best to give you an awesome stay experience. Thank you so much for your review.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience...remodeled property was so fresh and attractive. Manager was very focused on making my visit the best possible. Highly recommend.
Stayed 1 night in Sep 2023
Response from LyonsInn on 13 Sept 2023
Thank you for your review. We will continue to make your stay experience an awesome one.

6/10 Okay

Angelika

Liked: Staff & service
Disliked: Amenities
Manager was very friendly and helpful, room was clean and looked recently remodeled. Bathroom could use some TLC - tub did not look clean and did not have a strainer so hair buildup was preventing drainage. There was no toilet seat cover (so things could fall in) and sink also did not have a drain strainer (only a stopper). Overall a good value and manager clearly cared a out the guests.
Stayed 1 night in Sep 2023
Response from LyonsInn on 10 Sept 2023
Despite the house keeping shortage, we will do our best to serve and make your stay experience an awesome one.Thank you.

6/10 Okay

Lacey

Stayed 2 nights in Sep 2023
Response from LyonsInn on 25 Sept 2023
Thank you for your review. We will do our best to make your stay experience an awesome one.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just there to sleep and shower. Room was clean and bed was comfortable. Had to turn on air conditioner but room cooled down quickly
Stayed 1 night in Sep 2023
Response from LyonsInn on 5 Sept 2023
Thank you for your review. We will do more to make your stay experience an awesome one.

10/10 Excellent

Jerad

Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 3 nights in Aug 2023
Response from LyonsInn on 31 Aug 2023
Thank you for your great review. We will keep making your stay experience an awesome one.

2/10 Terrible

Tyler

Stayed 1 night in Aug 2023
Response from LyonsInn on 4 Sept 2023
We will improve on check in process and make your stay experience an awesome one.Thank you.

8/10 Good

Cipriano

Stayed 1 night in Aug 2023
Response from LyonsInn on 4 Sept 2023
Thank you for your review.

6/10 Okay

Mike

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Dirty floors, sheets, and fridge. Parking lot door kept open with tape. The building was nice, breakfast area wascomfortable (no breakfast) and staff were friendly.
Stayed 1 night in Aug 2023
Response from LyonsInn on 10 Aug 2023
Thank you for your review.We will do our best to offer an awesome stay experience for our guests.

8/10 Good

Gabriel

Stayed 1 night in Aug 2023
Response from LyonsInn on 30 Aug 2023
Thank you for your review. We will always make your stay experience an awesome one.

4/10 Poor

Paula

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 2 nights in Jul 2023
Response from LyonsInn on 18 Jul 2023
We will do our best to make your stay experience an awesome one.Thank you.

10/10 Excellent

Ana laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
Stayed 1 night in Jul 2023
Response from LyonsInn on 13 Jul 2023
Thank you so much for your review.We will keep on makiing your stay experience an awesome one.Have a great day!

6/10 Okay

Chelsea

Disliked: Staff & service
No toilet paper in our room, had to go ask for it. No clean towels the next day and no trash can in the room. Bed was comfortable.
Stayed 2 nights in Jul 2023
Response from LyonsInn on 10 Jul 2023
We will do our best to make your stay experience an awesome one.Thank you.

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean small room. Bed is a little uncomfortable. I wish i would have brought my own pillow. Not a bad place to spend the night, though.
Stayed 1 night in Jul 2023
Response from LyonsInn on 3 Jul 2023
Thank you for your review. Whenever you need more pillows or blankets, we will provide you promptly.Have a great July 4th!

8/10 Good

shannon

Liked: Staff & service, property conditions & facilities
Gentleman running the property was very nice. Room was spotless - very clean, nice bedding and towels. It is an older property but suitable for what I needed - a place to shower and sleep while I was in town for a horse show. I also felt safe there - all the rooms open to the inside of the building so I liked that as a single woman staying alone. The only snafu was that I told manager I didn't need to staff to make my bed or clean room while i was there, but would need towels picked up and fresh ones left. That didn't happen.....I had to hunt down manager to get towels that evening when I returned, but it was an easy fix. Overall it was a pleasant stay and will stay again if the need arises.
Stayed 2 nights in Jun 2023
Response from LyonsInn on 20 Jun 2023
Thank you for your review. We will do our best to make your stay experience an awesome one. We change towels whenever our guest request them. Thank you.

10/10 Excellent

Troy, Wichita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy the owner accommodated as he didn't have any two queen beds left and he upgraded us to the three beds in one room very spacious room comfortable beds air condition works great.
Stayed 1 night in Jun 2023
Response from LyonsInn on 19 Jun 2023
Thank you for your review. We will continue our best to give you an awesome stay experience.

10/10 Excellent

Jesse

Stayed 1 night in Jun 2023
Response from LyonsInn on 15 Jun 2023
Thank you for your review. We will keep up to give you an awesome stay experience.

10/10 Excellent

Orlando

Business traveller
Liked: Cleanliness, staff & service
Great stay will be back
Stayed 1 night in May 2023
Response from LyonsInn on 31 May 2023
Thank you so much for your excellent review. We will keep give you an awesome stay experience.Have a great Summer!

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was pleased with our room, the cleanliness, and how spacious it was. They were doing renovations, and I look forward to seeing their progress on my next visit. The staff were very kind and courteous. My only complaint was about the noise outside our window, otherwise a good experience all around.
Stayed 2 nights in May 2023
Response from LyonsInn on 26 May 2023
Thank you so much for your review. We will do our best to make your stay an awesome experience.

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from LyonsInn on 27 May 2023
Thank you for your review. We will make your stay an awesome experience next time you come.

10/10 Excellent

Alice

Stayed 1 night in May 2023
Response from LyonsInn on 12 Jun 2023
THANK YOU! We will do our best to give your stay experience an amazing one.

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Except for persistent problems with the door "key" everything was fine.
Stayed 3 nights in May 2023
Response from LyonsInn on 20 May 2023
Thank you for your review. We will do our best to give our guest an awesome stay experience. Have a great Summer!

10/10 Excellent

Holly

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from LyonsInn on 20 May 2023
Thank you so much for your excellent review. We at Lyons Inn will continue to make your stay experience awesome and amazing.

8/10 Good

Natasha

Stayed 1 night in May 2023
Response from LyonsInn on 27 May 2023
Thank you for your review. We will make your stay an awesome experience next time you come.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had left something in the room when we left. They called me to let me know and when I said I was to far to come pick it up they said they would mail it back to me. This was above and beyond
Stayed 1 night in Apr 2023
Response from LyonsInn on 1 May 2023
Thank you for your review. We will send you what you have left in your room.Your stay experience is what matter to us most.Have a great week.

4/10 Poor

Rick

Stayed 1 night in Apr 2023
Response from LyonsInn on 20 May 2023
We are always strive to give our guest a great stay experience. Thank you for your encouragement.

10/10 Excellent

Amanda, West Point

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from LyonsInn on 26 Apr 2023
Thank you so much for your review. We will continue to make your stay experience your best ever.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
There was an old bar of soap in the shower. Expired chocolate milk in the fridge. Dirty towel hanging on bathroom door. About 10:45 pm someone using a card to come into the room. Luckily we had the chain on. When went to the door someone said "house keeping ". Then, "sorry wrong room." All of this occurred after the tv remote in the original room wasn't working properly, and we were moved to another room.
Stayed 2 nights in Mar 2023
Response from LyonsInn on 4 Apr 2023
Thank you for your review. We have a shortage of having good housekeeping and office help. We will make sure this incident never happen again.We hope you will come back to see how much we have improved to make your stay experience 10 out of 10.

2/10 Terrible

Colleen

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from LyonsInn on 1 Apr 2023
Thank you for your review. We will do better to make your stay experience 10 out of 10.Lyons Inn

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendliest
Room was great. I like a softer bed, the friend I was with slept like a log. Staff was really friendly and helpful.
Stayed 3 nights in Mar 2023
Response from LyonsInn on 15 Mar 2023
We would ove to have you come back to us. Thank you so much for your review. We are so happy that you gave us an excellent rating. We will do our best to keep up the good work.

10/10 Excellent

Vernon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Feb 2023
Response from LyonsInn on 27 Feb 2023
Thank you so much for your excellent review.We will do our best to make your stay an awesome experience.Have a great day!Lyons Inn

4/10 Poor

Scott

Business traveller
Stayed 1 night in Feb 2023
Response from LyonsInn on 7 Feb 2023
We will do our best to make your stay experience great.Help us by giving more detail in how to improve your stay.Thank you.

6/10 Okay

Shelby

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointed
After reading the reviews I was very surprised and disappointed to see the bed sheets were dirty with sand. Fortunately I travel with a personal sleeping sack just for this reason.
Stayed 2 nights in Jan 2023
Response from LyonsInn on 17 Jan 2023
Thank you for your review. We will do our best to make your stay experience an awesome experience when you give us a chance.

8/10 Good

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from LyonsInn on 8 Mar 2023
Thank you for your review. We will do more to make your stay an awesome experience.Best regards,

2/10 Terrible

Payton

8/10 Good

Pam

Stayed 2 nights in Oct 2022
Response from LyonsInn on 1 Nov 2022
Thank you for your review. We will do our best to make your stay experience one of the best.

6/10 Okay

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very clean and tidy. No breakfast, no coffee maker in rooms, and the beds were very hard.
Stayed 2 nights in Oct 2022
Response from LyonsInn on 1 Nov 2022
Many of our customers love to have Keurig coffee set up in the lobby. We will do our best to make your stay experience a great one.Thank you for your review.

2/10 Terrible

Tammy

Disliked: Staff & service
Stayed 1 night in Oct 2022
Response from LyonsInn on 31 Oct 2022
We will do our best to have your stay experience with us 10 out of 10. Thank you for your review.