Search Hotels Near Lynn Heritage State Park - Waterfront Park, Boston

"Great airport shuttle "

"Everything went smoothly and the airport shuttle was prompt."

"NO. No beach view and ocean view. Bed isnt even king bed "

"The staff was very friendly and the place is very clean."

"I am extremely disappointed with my experience at this hotel. They advertise amenities such as laundry, a restaurant, a gym, and rooms with a jacuzzi. However, when we arrived, none of those amenities existed. The staff was not welcoming or helpful. I specifically booked a room that was supposed to include a jacuzzi and snacks. When we got to the room, there was no jacuzzi. I went to the lobby and showed the staff the photo of the room I reserved, and they seemed completely unaware of it. They even suggested that the picture might have been from a different hotel. Eventually, someone who appeared to be the manager switched us to another room, but it was worse. The paint was in bad condition, and even the bed sheets looked unclean and poorly maintained. We had driven for over 15 hours, so we were exhausted and decided to stay. Today I called because I have not received my $50 deposit back, and I was told they are keeping it because we used the sink in the room. That is completely unreasonable. The service is unacceptable, the amenities advertised are misleading, and on top of that, they keep your deposit for no valid reason. Travelers arrive tired, expecting at least basic comfort and honesty, but this place does not provide either. Very disappointing experience. "

"A very new and modern hotel. The shuttle to and from Logan airport was very efficient and just a short ride away. Front desk staff courteous and helpful. Very clean throughout. Next time we need a stay and fly hotel in Boston we will stay here again. "

"Easy to shuttle early morning and on the return end. Staff are super friendly. nice breakfast bar. Cute hot cocoa station. Convenient 15 minute shuttle to airport. Would stay here again!"

"Excellent experience. The location is perfect, right in the heart of Salem and close to everything—shops, restaurants, and main attractions. The hotel is comfortable, clean, and the staff was very friendly from check-in. I would definitely stay here again. Highly recommended! 👍"

"The rooms were clean and was nice and cozy"