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Reviews of Loft7

4 out of 5
Loft7
18 Hazova Street, 18, Lviv, lviv

Reviews

9.4

Exceptional

Rating 10 - Excellent. 7 out of 11 reviews" "
Rating 8 - Good. 4 out of 11 reviews" "
Rating 6 - Okay. 0 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give this property a 10 out of ten, if it wasn't for the initial cold reception I received from the front desk staff at check-in and subsequent interactions. Everything I rated about the rooms, comfort, convenience and cleanliness of the hotel were a 10 for me. The food and breakfast buffet were delicious. When I arrived, as a solo female Canadian traveling during wartime, I would have thought that the staff checking me in would have been friendlier and even offered me a map of Lviv. I felt uncomfortable to the point that I decided to mention this to the Hotel Manager, Andriy. He was very receptive to my comments and listened as well as apologized. Afterwards, the attitude of the staff did change towards me and I felt more welcomed. It's just a shame I had to point it out. Would I recommend this hotel? Absolutely. And if they don't greet you with a smile, let them know! After all, this is the hospitality industry.
Stayed 5 nights in Mar 2024

10/10 Excellent

Andriy, Mykolayiv

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, absolutely amazing staff, delicious breakfast. Was really nice to have some treats for stay with dog. Thank you
Stayed 1 night in Jan 2024

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed staying at Loft 7. The only wish i would like to have iron and iron board inside the room and do not call every time i need to the receptionist to bring it to the room.
Stayed 4 nights in Oct 2023
Response from Andriy Kuzmych on 27 Oct 2023
Thank you for your feedback and for choosing LOFT7 for your stay in Lviv. We're glad to hear that you enjoyed your time with us.Regarding your request for an iron and ironing board, we appreciate your suggestion. We're constantly working to improve our services, and your input helps us in that regard. We'll consider making irons and ironing boards available in the rooms or offering an option for guests to request them more conveniently in the future.If you have any more feedback or requests in the future, please don't hesitate to let us know. We want to make your stay as comfortable as possible.Best regards,Andriy KuzmychFront Desk Manager

10/10 Excellent

Oleksandr

Stayed 1 night in Apr 2023

10/10 Excellent

Jeff

Business traveller
Stayed 6 nights in Aug 2022
Response from Andrii Kuzmych Front Office Manager on 5 Oct 2022
Dear Jeff! Thank you for choosing us and for positive review . We will be glad to see you again as our guest in LOFT7. Best regards ,

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Apr 2022
Response from Andrew Front Desk Manager on 28 Jun 2022
Dear Igor ! Thank you for a choosing us ! We grateful for your review. Hope to see you again soon . Best regards

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with an excellent staff. Restaurant food was very good as well - service was not.
Stayed 1 night in Mar 2022
Response from Andrew Front Desk Manager on 5 Apr 2022
Dear Joseph ! Thank you for choosing LOFT7! Our team thankful for your request hope to for seeing you again . Best regards , Andrew Front Desk Manager

8/10 Good

Khrystyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel
It was a good short stay. Place it totally new so I guess staff is still figuring out how some things work. Otherwise room is nice and specious. No nice window view but who cares if the shopping mall is just around the corner.
Stayed 1 night in Oct 2021
Response from Andrew Front Desk Manager on 29 Nov 2021
Dear, Khrystyna! Thank you for choosing Loft7 ! We grateful to read such a good review from you .Thank you for appreciating our design, location and staff.We look forward to seeing you in the near future! Regards, Andrew Front Desk Manager

8/10 Good

Anders B.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel, close to center and next to a nice shopping center. Very nice breakfast is served, unfortunately it only start serving late from 8 AM, Evening restaurant good and service very nice. Very nice rooms, but Clima system had problem to get the temperature lover than 25 C, maybe because it was 30 Degrees outside. No international news channels like BBC, CNN or other mayer channels would be nice to have, especially when you in a Country that is on War. Will properly be back again.
Stayed 4 nights in Jul 2022
Response from Andrii Kuzmych Front Office Manager on 18 Jul 2022
Dear Anders B! Thank you for choosing LOFT7 for your stay . We are grateful for your detailed review . Our breakfast time we already change 7:30 -10:30 week days , 08:00-11:00 weekend . Also thanks for you advice about channels we would take it into account. As you knowed we are opened few mounth ago this summer is our fist experiance . So now we check everything and provide more power to system. Now it works for 100% . Hope for seeing you at near future . Cordially Andrii Kuzmych Front Office Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Çok temiz bir otel
Otel temizdi.. çalışanlar güleryüzlüydü. Odalar soğuktu klima en son 25 derece ayarlı olduğu söylendi soğuk bir ülkeye göre odalar soğuktu.kahvaltının da odaya dahil olduğu söylenmedi. Sorduktan sonra söylendi. Son gün kahvaltı yapmak istediğimiz de servisin 11 de başlayacağı söylendi. İlk gün uçak inemedi istanbula geri döndü ikinci gün tekrar uçtu. Buna rağmen odamızı bekletmeleri güzeldi.Gold üye olmama rağmen hiç bir ayrıcalık görmedim. Her yere yürüyüş mesafesinde bir otel
Stayed 3 nights in Dec 2021
Response from Andrew Front Desk Manager on 5 Jan 2022
İyi günler ! LOFT 7'yi seçtiğiniz için teşekkür ederiz! Bu kadar detaylı inceleme için minnettarız. Yazdıklarının hepsini dikkate alıyoruz. LOFT 7'de tekrar görüşmek dileğiyle! Saygılarımla , Andrii Ön büro yöneticisi

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
4 nuits passées dans cet hôtel qui est tout neuf. Les prestations sont de qualité. Ma chambre était très spacieuse et joliment décorée. Literie et douche au top. Le restaurant situé au dernier étage (8eme) affiche sur superbe vue à 360 degré sur la ville. Le petit déjeuner est complet et traditionnel. Je reviendrai avec plaisir dans cet hôtel.
Stayed 4 nights in Nov 2021
Response from André Réceptionniste on 29 Nov 2021
Cher Vincent ! Merci d'avoir choisi Loft7. Nous sommes ravis de voir une réponse aussi chaleureuse et nous vous remercions vivement d'avoir apprécié notre restaurant, notre petit-déjeuner et le confort de la chambre. En attendant votre arrivée la prochaine fois. Meilleures salutations, André Réceptionniste