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Reviews of Philippe Luxor Hotel

3 out of 5
Philippe Luxor Hotel
Dr Labib Habashy Street, Luxor

Reviews

6.0
Rating 10 - Excellent. 3 out of 26 reviews" "
Rating 8 - Good. 7 out of 26 reviews" "
Rating 6 - Okay. 7 out of 26 reviews" "
Rating 4 - Poor. 4 out of 26 reviews" "
Rating 2 - Terrible. 5 out of 26 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

8/10 Good

Emma

Travelled with group
Liked: Cleanliness, staff & service
It's tired, and I'm not sure you would really want to use the pool! The room was essentially windowless, as you just looked at a brick wall. The breakfast room was in the basement, and was not great. But it was great value, in an amazing location, walk to Luxor temple and museum etc. And it looks like a lot of work is being done on the promenade right near the hotel with shops/restaurants etc. This is great if you just want somewhere to sleep and spend the rest of your time out and about, spot on, just what you need
Stayed 2 nights in Feb 2024

2/10 Terrible

Shamin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is being slowly shut down with no investment whatsoever n facilities. Pool bar is mothballed and pool unuseable and dirty! Was a huge effort just to get towels and toilet roll to the room!!
Stayed 5 nights in Jan 2024

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, staff & service
American Teacher's Egyptian Weekend in Luxor
Luxor was a weekend getaway and we needed an affordable place to stay. I found Philippe Luxor Hotel to be a charming, albeit older hotel, with an amazing staff who catered to our every need. We fell in love with them.
Stayed 2 nights in Mar 2023

8/10 Good

Rein Blaalid

Liked: Cleanliness, staff & service
Clean hotel with central location and good service. Comfortable beds, hot water shower, TV with international channels. The hotel were a bit old in general. The breakfast food were very simple. The breakfast area was kinda dark and messy. Although the waiter proviced great service.

6/10 Okay

Ibrahim

Travelled with group
Liked: Staff & service
Staff are good but hotel is 2 star at most but its cheap so for 1 or 2 it's ok
Stayed 1 night in Mar 2022
Response from management on 29 Mar 2022
this captured after check out 66 rooms before start cleaning all floors

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Unbeatable price,Central location, needs updating
Hotel in very central location, which is very convenient. The downside is the street noise & constant traffic. Hotel has definitely seen better days & in desperate need of an update. Unbeatable price. Helpful & competent front desk staff (especially Angie who was very prompt in addressing issues)
Stayed 4 nights in Oct 2021

6/10 Okay

Caroll, Montreal

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was ok. Shower was big. The beds were ok and there was good A/C. Overall the place is not very clean, it needs more love and attention. The pool was dirty, we couldn’t swim and the roof terrace was dirty. The breakfast is very minimal. The staff was very friendly.
Stayed 1 night in Nov 2019

2/10 Terrible

Cara, Canada

Disliked: Staff & service, property conditions & facilities
Left my reservation early
The room was just ok, with a working fridge and, decent bathroom (the towels did not look clean) and a large bed. It was not desirable to not have a top sheet, as the furry comforter gave me a small rash on my arms and neck. Upon check-in, I was asked if I wanted river view or pool view, and the view from my room was a bunch of pipes with no natural sunlight. Why not just be honest and tell me river view or no view? These people own a number of businesses around Luxor and are clearly 'suffering' because of the lack of tourists. Most of the lights were off in the hotel (I assume to save on utility costs?) and the breakfast consisted of 3 bread rolls, some jam & butter, a bit of cheese, and eggs (I am allergic to eggs so breakfast was weak). Overall, the cleaning and breakfast service staff were the only people who were pleasant and polite, and the hotel generally gave off a creepy vibe. Upstairs where the pool is, the lawn chairs and recliners were all in terrible, disgusting shape. There is a nice view of the Temple of Hatshepsut across the Nile. I saw a couple of cats near my room (2nd floor) but I'm guessing they don't belong to anyone in particular.
Response from Bernaba Gab Allah hotel manager on 31 Dec 2016
Dear Ms. Cara have a nice day from Philippe Luxor hotel wish my mail find your good self well it;s my great pleasure reply your complaint first allow me to thank you for described me dismissive & rude even we did meet but anyway thanks . you supposed knew our rooms type before made the reservation. WIFI is available by lobby next will be in rooms you are right we save lights but we keep it even to see walk & read roof top need fix chairs & tables we are working on it . breakfast was eggs jam butter cheese oriental beans tea & Nescafe with cats are belong to guest . but start from now pets is forbidden so wish you accepted my apology. promise we working hard to solve all your notes

6/10 Okay

Donny

ok
well the lights did go out in the morning around 9am but i was heading out anyways. so i didnt care to much

2/10 Terrible

Marie, Washington, DC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Philipe in Luxor, Egypt
See notes above

4/10 Poor

Rie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
トイレルームのドアが壊れて外れてた。 紙コップはあったが汚れていた。 タオル、アメニティ、ドライヤーなどはありません。 お湯は充分出ました。 エレベーターは自分で開けるタイプなので、映画のようでした。
Stayed 1 night in Dec 2023
Response from Bernaba on 13 Dec 2023
Dear Ms. Rie your boked were standard room we offered you free upgrade to superior Nile view roomthe room were ready & clean every thing at the room

2/10 Terrible

Emre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Mieko

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

4/10 Poor

Marko

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not take this, if you cant use 10 usd more
Do not espect what you read. Brekfast - dayted bread and eggs! Small rooms, Unsafe electric in room, be extramly carefull Roof pool was the inlyft befefit. hotell has past tv-serie days long time ago.
Poor brekfast area.
Old -
Pool at the roof is the best in this accomondation
Noicy frontside
Stayed 2 nights in Oct 2023

10/10 Excellent

Mieko

Stayed 2 nights in Oct 2023

6/10 Okay

Dario

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Louxor différent
Nouvelle découverte de la ville dans cet hôtel proche au Nil, l accueil sympathique n a pas pu effacer l état moyen général de l enseigne, même si la chambre était propre, nous avions trouvé une seule prise d électricité pour 3 personnes, la mauvaise insonorisation de la chambre sur la rue nous a empêché de dormir, ma réservation chambre avec vue piscine n a pas était possible parce que sur place on découvre qu il n y a pas de chambre vers vue piscine,,, dommage
Stayed 2 nights in Sep 2022
Response from Bernaba on 2 Oct 2022
there are standard rooms pool view but as i told you before we made free upgrade to street & superior Nile view rooms we offer you one of the best rooms we have

2/10 Terrible

marcela

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
El hotel esta completamente deteriorado no tiene wifi no tiene nada comodidades
Stayed 1 night in Jul 2022
Response from Bernaba on 23 Jul 2022
first we made free upgrade to superior Nile view room the hotel is just renovation front office clerk gived you the wifi password but you failed to use it

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Inês

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Te best was the staff members. All workers at this Hotel was very gentle and patient .
Stayed 2 nights in Nov 2019

8/10 Good

Tak, Hokkaido,jp

Travelled with family
Liked: Cleanliness, staff & service
普通に清潔なホテル。朝方に到着したが、チェックインさせてくれて、観光の手配も親身に対応してくれた。朝方はシャワーも冷たかったが、昼にはホットシャワーも出るようになった。水の勢いも普通。紹介してくれたタクシードライバーも嘘みたいに謙虚な人の良いおじさんだった。Wi-Fiはフロントでも弱く、部屋では全く届かなかった。 ＋αのサービスは無いが、普通に使えるホテル。
Stayed 1 night in Apr 2019
Response from Hotel Manager on 24 May 2019
Thanks for your opinion and we will work on your notice about the hot water and the Wi-Fi and we hope we see you again

4/10 Poor

Dennis, Seoul

Disliked: Cleanliness, property conditions & facilities, room comfort
가격은 저렴한데...
일단 위치는 시내주변에 있어서 위치는 평균이상입니다. 조식은 뷔폐식이 아닙니다. 맛은 그럭저럭. 화장실 샤워기와 수압이 너무 좌절입니다. 샤워하는데 참 힘들었습니다.
Stayed 1 night in Dec 2017

8/10 Good

Niels, Odsherred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Centrum af Luxor
Hotellet giver god værdi for pengene. Det ligger meget centralt i Luxor. Der var god og venlig service. Opholdet var lidt usædvanligt, da jeg stort set var den eneste gæst i den uge. Så jeg havde mange til at passe mig. Det skyldes naturligvis uroen i Egypten.

6/10 Okay

Eliane, FRANCE

Disliked: Room comfort
Je trouve cet hotel bien placé en centre ville. Mais je n'ai pas apprécié ma chambre, pas assez lumineux, triste et la vue horrible. Par contre le petit déjeuner sympa. La terrasse sur le toit avec la piscine très bien, le personnel agréable.

8/10 Good

Elisabeth, Uppsala

Liked: Property conditions & facilities
Hotel Philippe i Luxor-Utmärkt läge-prisvärt!
Rummet var mycket litet och balkongdörren gick inte att stänga helt eller låsa. så vi lämnade in värdesaker och dator i receptionen varje gång vi gick ut. Frukostern över förväntan med ägg och bönor ingående i Continental breakfast. Vi fick be om hängare till garderoben och tvålautomaten fungerade aldrig för att man försökte fylla på den istället för att byta tvålpåse. Hissen funkade inte på vårt våningsplan utan man fick gå en trappa upp. Trevlig takterass med utsikt över "allt". Mycket långsam service när man beställde mat och dryck däruppe. Gångavstånd till allt man ville se eller göra i själva Luxor och lätt att ta sig över Nilen.

4/10 Poor

Catherine, LYon

Liked: Cleanliness
Disliked: Staff & service
Hotel Philippe Louxor, situation idéale, confort moyen, accueil insuffisant
Hotel très bien situé mais accueil déplorable à la réception. Les chambres ont un confort correct (climatisation insuffisante).