Front of property – evening/night

Reviews of Shante Hotel Chitou Nantou

3.5 out of 5
Shante Hotel Chitou Nantou
No.24-18, Xingchan Rd., Lugu, Nantou County

Reviews

8.2

Very good

Rating 10 - Excellent. 63 out of 200 reviews" "
Rating 8 - Good. 94 out of 200 reviews" "
Rating 6 - Okay. 30 out of 200 reviews" "
Rating 4 - Poor. 7 out of 200 reviews" "
Rating 2 - Terrible. 6 out of 200 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
No free shuttle to Shitou Forest Park as before. The lady at front counter didn’t show warm welcome. No milk served in the breakfast buffet.
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat Guest
Wonderful hotel. Always friendly and helpful staff. Great place to charge EV.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2021

8/10 Good

Mei Li

Liked: Cleanliness, staff & service, room comfort
Nice Staffs
Second stay at this hotel after many years ,, nice staffs and offer good service
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
感謝您的支持,歡迎再次蒞臨溪頭夏緹飯店

10/10 Excellent

Siawsing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017
親愛的貴賓:感謝您對溪頭夏緹飯店的支持,歡迎您再次蒞臨^^

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at Xitou
We stayed 2 nights on our visit to Xitou. Hotel in great shape. Room and beds comfortable. Balcony had a wooden bathtub. Took open air bubble bath! Not much food in area. Had hotel hotpot each night. Very good. Breakfast buffet decent. Free shuttle to Xitou. Staff very helpful. If go Xitou again, will stay here.
Response from General Manager on 13 Mar 2017
Thank you for your support

10/10 Excellent

Jin Ngee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel here in Xitou
I wished I had booked Shante Hotel for two nights because of the sights in this vicinity. I had stayed somewhere else in Chiayi and then Sun Moon Lake and then here but my first visit was to the Zhushan Sky Ladder. Should have known it is next to Xitou Recreational Forest as well as the Sun Link Sea Recreational Forest. Both of which are at close driving proximity to Shante Hotel The room itself is excellent. Huge room size, amazing views of the Xitou Forest. Clear unpolluted sky for star gazing at night from the balcony. However, getting a room here for consecutive nights might be a challenge unless you book early. When I was here, tour groups arrived and booked for a night's stay. The hot pot provided by the restaurant is a little pricey but it is OK judging from the limited dining options around. We are in the middle of a forest after all. For nearby entertainment as mentioned above, there are the forest recreational areas as well as the Monster Village just outside of Xitou Recreational Forest. All in all, I would stay here rather than elsewhere if the objective is to visit this beautiful area of Nantou.

2/10 Terrible

CHUNG CHOU

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Huimei

Stayed 1 night in Sep 2023

8/10 Good

TING-YUN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大致上都不錯喔! 服務人員會主動幫忙題行李
Stayed 1 night in Sep 2023

10/10 Excellent

Hanli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間不知怎麼了,空調不冷,還好山上氣溫不高,但還是希望能改善。
Stayed 1 night in Jul 2023

10/10 Excellent

Hanli

Stayed 1 night in Jul 2023

8/10 Good

CHAO SHAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

YU-HAO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

4/10 Poor

Lung-Ming

Disliked: Staff & service
服務人員素質有待提升
Stayed 1 night in Jul 2023

10/10 Excellent

Tsui lan

Stayed 1 night in Jun 2023

8/10 Good

Jumiao

Stayed 1 night in Apr 2023

10/10 Excellent

Kaiting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Eric C

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點交通適宜,房間舒適乾淨
Stayed 1 night in Apr 2023

8/10 Good

tat wa

Stayed 1 night in Mar 2023

8/10 Good

Shun li

Stayed 1 night in Feb 2023

10/10 Excellent

CHUNG YI

Stayed 1 night in Feb 2023

10/10 Excellent

HUNG LUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Echo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒服乾淨的房間,過年還有賓果遊戲,小孩玩的很開心。
Stayed 1 night in Jan 2023

10/10 Excellent

Shu an

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
從指引停車到辦理入住 所有工作人員的服務都讓旅客感到舒適 沒有因為是過年期間而有折扣 4人房的房間雖然不大,但不會有壓迫感
Stayed 1 night in Jan 2023

10/10 Excellent

Ming Hui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
森林深呼吸之旅
前陽台檜木桶泡湯驚豔,值得推薦!
Stayed 1 night in Jan 2023

10/10 Excellent

MEI YI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
溫馨的飯店
服務很好 兩人風味餐很好吃但雞肉稍少 View很棒 接駁司機親和力很好
Stayed 1 night in Dec 2022

10/10 Excellent

HO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

6/10 Okay

Yi-Tsai

Stayed 2 nights in Oct 2022

10/10 Excellent

CHANGYAO

Stayed 1 night in Nov 2022

8/10 Good

Kuan-Jen

Stayed 1 night in Aug 2022

10/10 Excellent

Chaoan

Stayed 1 night in Aug 2022

8/10 Good

Chao-Hsien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
高樓層綠景的舒適房間
距離溪頭景區不遠的高樓層建築物,本次入住8樓,陽台有檜木桶,可一邊泡澡、(白天)一邊看到遠方綠景,有免治馬桶,飯店有提供餐食,對於附近用餐選擇較少,在飯店用餐方便不少,但需要先預約,且選擇有限。感覺得出是有年紀的裝潢,但實用、清潔。 對於hotel.com gold會員,沒有什麼優先服務。
Stayed 1 night in Aug 2022

8/10 Good

Ya-chu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

LIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cp值高
溪頭地區算是比較新的飯店,cp值高
Stayed 1 night in Jun 2022

8/10 Good

mao-hua

Stayed 1 night in Jun 2022

8/10 Good

Sheau Bao

Stayed 1 night in Jun 2022

6/10 Okay

Yung-ching

Stayed 1 night in Mar 2022

8/10 Good

CHI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
都很棒,但若早餐提供時間能拉長一點就更棒了
Stayed 1 night in Feb 2022
Response from Vicky on 17 Feb 2022
親愛的貴賓您好: 感謝您的支持,誠摯希望未來可以有機會再為您提供完善的服務!祝福您一切順心

10/10 Excellent

Yur Herng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常推薦,有機會會再來住
乾淨整潔,服務態度熱情有耐心,參加溪頭導覽解說非常有趣,人員解說給小孩很活潑生動且親切!謝謝讓我們全家留下美好的回憶
Stayed 1 night in Feb 2022
Response from vicky on 17 Feb 2022
親愛的貴賓您好: 感謝您的支持,誠摯希望未來可以有機會再為您提供完善的服務!祝福您一切順心

10/10 Excellent

宏志

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體感覺很好!有機會會再選擇住宿!
Stayed 1 night in Jan 2022
Response from vicky on 17 Feb 2022
親愛的貴賓您好: 感謝您的支持,誠摯希望未來可以有機會再為您提供完善的服務!祝福您一切順心

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
管路的聲音
可能是空調管路的聲音,十分惱人
Stayed 1 night in Jan 2022
Response from vicky on 17 Feb 2022
親愛的貴賓您好: 感謝您的支持,誠摯希望未來可以有機會再為您提供完善的服務!祝福您一切順心

8/10 Good

Ni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from vicky on 17 Feb 2022
親愛的貴賓您好: 感謝您的支持,誠摯希望未來可以有機會再為您提供完善的服務!祝福您一切順心

8/10 Good

TING YI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
喜歡陽台 晚上比較沒有活動
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

YING CHIU

Travelled with family
Disliked: Staff & service, room comfort
房間空間有點小.但是外邊的小泡湯池是少有設施
Stayed 1 night in Oct 2021

6/10 Okay

靜安

Stayed 1 night in Oct 2021

10/10 Excellent

LI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

HSING CHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021