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Reviews of Hotel Nozomi

3 out of 5
Hotel Nozomi
18 Löwengraben, Lucerne

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 23 reviews" "
Rating 8 - Good. 6 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no tissues in the room. bare bones decor for almost two hundred dollars per night prepaid in advance non-refundable.
Stayed 2 nights in May 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so awesome. Loved staying in an old prison but felt like a new hotel!
Stayed 2 nights in Feb 2024

8/10 Good

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Helene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very interesting facility, was a converted prison! Very unique facility!
Stayed 1 night in Jul 2023

10/10 Excellent

Piya

Stayed 2 nights in Jul 2023

4/10 Poor

Jack

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not for us
Our room was not for us. Lucerne is a beautiful expensive city and our room had untreated plywood for a headboard and a square ledge for your luggage. The carpet I’m not sure what it was made from but it was so hard on your feet you had to wear shoes
Stayed 3 nights in Jun 2023

10/10 Excellent

Anil

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice cute interior. Everything in walking distance. Compact size room by American standards but generous by European standards. Front desk staff was very helpful for directions and other tips and highly welcoming. Only one thing will make it perfect, good signage for Hotel name in the street. Despite of that, I give 5 stars.
Stayed 1 night in Jun 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was previously a prison and many elements of that setting have been maintained. All went well at the hotel; a very enjoyable stay.
Stayed 2 nights in May 2023

10/10 Excellent

Benson

Stayed 1 night in Nov 2022

10/10 Excellent

Cynthia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. The hotel is in the Old Town which is closed and it is located inside the building which was a prison long time ago (make it more interesting to stay). The cobblestone roads surrounding area are beautiful to walking but not so great for the luggage so travel light is better. It is very closed to restaurants, shops, and train station. Soul Chicken restaurant nearby has the very delicious chicken. The room is cute, clean, and offer free water and sparkling water. I will absolutely stay here again in the future.
Stayed 1 night in Oct 2022

10/10 Excellent

Grant Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Michael

Stayed 1 night in Jul 2022

8/10 Good

Seiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rare find.
It was located in the convenient lovely part of the old town. And it is is the rather quiet area. I only wished there were a long mirror in the room.
Stayed 2 nights in Jul 2021

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, Arigatou gozaimasu
Our stay at Nozomi was excellent. We wished we had stayed longer. Its location (right on the edge of the old town and short walk to/from the train station), price, and comfort could not be beat. The staff (Raj) was very friendly and helpful. Breakfast was amazing!! Loved the coffee/espresso/latte machine. The room had adequate AC. You could open the window and hear the old town or close the windows and you'd have silence. Pros: location, price, very clean, new decor, great staff, awesome breakfast, A/C, able to get ice from the restaurant downstairs, Cons (no major ones): pillows were too fat (need a second slightly softer/thinner set), the carpet was a bit odd it felt like burlap, Nozomi is part of Barabas (which is the jail hotel so you're part of that hotel but rooms in Nozomi are normal rooms), and breakfast juice was kind of hidden.
Stayed 1 night in Sep 2019
Response from Team Nozomi on 26 Sept 2019
Dear Jeffery We are very happy that you had a great stay at our hotel and we hope to welcome you an other time! All the best for you and safe travels, Anja Team Nozomi

10/10 Excellent

Nathalie

Travelled with group
Liked: Amenities
Es war eine sehr gute unkomplizierte Anreise und einen sehr angenehmen Aufenthalt.
Stayed 1 night in Feb 2024

8/10 Good

CHRISTIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Vittorio Silvio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Troppo caro per quello che offre ma in Svizzera è sempre così. Letto molto comodo, macchina del caffè in stanza e bagno piccolo ma comodo.
Stayed 2 nights in Nov 2023

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel atypique
Stayed 1 night in Dec 2022

8/10 Good

marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pour visiter Lucerne
Très bon hôtel, personnel agréable, emplacement idéal pour visiter la ville.
Stayed 2 nights in Sep 2021

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Didier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bruyant, des gens profitent des tables et chaises Du restaurant pour parler fort, tard la nuit sous les fenêtres des chambres. Dur de dormir dans ces conditions.
Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toppen ! Kul koncept och fantastisk service
Stayed 3 nights in Sep 2019
Response from Team Nozomi on 3 Nov 2019
Hello! We thank you very much for your feedback and are happy that you enjoyed your stay at Nozomi. We hope to welcome you again in the heart of Lucerne. Yours sincerely, Team Nozomi