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"No ocean view but the room was great."

"The Good Stuff: Vibe: As an adults-only resort, the atmosphere was [Relaxing / Energetic / Fun]. Perfect for couples or groups looking for a kid-free escape. Room Quality: The rooms were exceptionally clean and well-maintained throughout the stay. The daily housekeeping did a fantastic job. The View: If you can, book an ocean view room! Waking up to the turquoise waters of Montego Bay was the highlight of every morning. Beach & Pools: The beach is beautiful and clean. I personally loved the [Infinity Pool / Swim-up Bar]—the staff there were incredibly friendly and kept the drinks flowing. Service: The staff truly made the difference. They were always smiling and went out of their way to make sure we had everything we needed. Tips: Dining: Make your reservations for the specialty restaurants (like the Steakhouse or Asian fusion) early! Location: It's very close to the airport (about 10 mins), which is great for a quick arrival, though you will see/hear planes occasionally. Connectivity: The Wi-Fi worked great throughout the property, even down by the beach. "

"The ocean was not visible from our room window. You had to go out on the patio and lean heavily over the railing and look to your right to see water"

"Huge resort! Staff was nice. I wish they had waitresses that walked around more at the pool. Saw a few, but never once asked if I needed a drink. Buffet wasn’t the best since they had the same things for every breakfast and dinner. "

"We recently stayed at this resort, and overall it was a very pleasant experience. The resort was very clean, and the staff were extremely friendly and helpful. This was actually our third time staying here, and we have always enjoyed the atmosphere and service. However, we were very disappointed with the restaurant reservation system. According to the website, reservations open at 8:00 a.m. on the same day, but every time I tried to reserve right at 8:00 a.m., the system showed that everything was already fully booked. This happened several days in a row. During our previous visits, the restaurants operated on a first-come, first-served basis, which worked much better for guests. The new reservation system does not seem to function as advertised, and it was frustrating not being able to secure a reservation despite trying exactly when reservations opened. I hope the resort reviews this system or improves the process so guests can actually access the dining options that are advertised."

"The staff was amazing, friendly, kind, supportive and helpful. Most of all they were interacting with ALL of the guests. These are just a few: Ms Dahlia Walker, who made it her mission to meet and greet as many guests as possible. Taniki is an amazing dancer and has outstanding customer service. Loretta is DEFINITELY the hostess with the most energy and personality. Nelli is the counterpart to Loretta, their dynamic. Brandon, Kevon, Raquel and Donavan are the BEST bartenders EVER with amazing personalities, chemistry and energy. All of these people made my trip and birthday unforgettable "

"I had a Sea Vu room"

"Exceptional beach food and staff"

"Even though I paid more for a beachside junior suite upon arrival to the property I was informed I would be issued a garden view and beachside does not mean you will be able to see the water just that the room faces that direction. I also requested my two rooms be connecting or close to each other instead they booked us into two separate villas over 100 yards from each other. To correct the staff worked overnight to find us two rooms next to each other in the same villa. However, it required I move out of my room by 11am and was not able to move into the other room until 10pm. That's almost 12 hours without a room and all of us crammed into one room. Rooms were not cleaned instead they were just tidied up. The first room we checked into still had a razor and soap in the shower. Daily our room was straightened up but not cleaned. The baby had an accident on the bed, instead of changing the cover they flipped it over. I really tried to give them grace given our stay was only 6 months following a major hurricane. They charged us full price but only gave us half service. Property is not handicap or elderly friendly, no elevators, long walks to restaurants or rooms, golf carts seem to only run to move luggage of guests checking in/out. Food was subpar, there is a disconnect between concierge and the restaurants, 4 out of 5 days my dinner reservations were wrong. JUST A BAD TIME!! Do not waste your money."