Luc Yen Trip

We stayed overnight and the rooms were not that clean. We feedback to the staff on the cleanliness issue and when returned later for a 2 night stay, the conditions of the rooms were much better. Overall a good stay. The staff were great and helpful. They quickly made improvements which we appreciated.

Oriental Jade was a really good choice. The staff were extremely friendly and helpful. We had to extend our trip by another night and they managed to fit us in the same room – no problems. The bathroom had a few stray hairs on the floor. Apart from this, the property was fantastic and would have given 5/5 stars.

Fantastic hotel staff so kind especially mike on the desk very clean midern hotel

Rooms where great, service A+++

HOTEL du LAC SIGNATURE is without doubt one of the finest hotels I have experienced in Asia, and the fact that it has only just opened makes it even more impressive. Everything feels brand new—polished interiors, spotless rooms, and a design that combines modern luxury with subtle charm. Beyond the facilities, it was the hospitality that left the strongest impression. On my birthday, the front desk team surprised me with a cake and gathered together to sing. It was such a thoughtful gesture that brought genuine emotion and made my stay unforgettable. These personal touches are what elevate a hotel from simply “good” to truly extraordinary. The breakfast each morning was delicious, with plenty of variety and beautifully presented dishes. Every staff member I encountered was professional, kind, and always smiling. The location is unbeatable—right in the Old Quarter, close to the famous Train Street, yet perfectly quiet once you’re inside. This hotel proves that luxury is not only about the building or the décor, but also about the way people make you feel. Here, I felt cared for, celebrated, and at home.