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"Pleasant stay with friendly staff "

"Staff and service was excellent. Two mornings I did not have hot water, but did by the evening."

"Very Good!!"

"Perfect place to stay. "

"Very Good hotel I recommended, the area is with easy access to the airport and more from: Nsimba."

"Better than expected. The staff and the privacy are my top two reasons for giving 5 stars."

"Not happy "

"My room was quite big and it was quiet and comfortable. It was quite modern, so there were already some signs of wear and tear visible. The WiFi connection was good (fast enough for online meetings). I arrived in the morning after an overnight flight. When I arrived, they immediately started cleaning a room for me, and after a short wait I was able to get a room earlier than the check-in time. While waiting, the operations manager came to introduce herself and show the breakfast area. The location was quite central. My booking said the property would send me an email 5 days before the stay for check-in instructions. They didn't and I asked them about it. I received a reply that I can just show up. Toward the street, there's only a wall and a gate in it, but by the gate there is securiy which also checked me in."

"The hotel is nice and the personnel very friendly and helpful. However the service in the Terrace Bar shall be improved because it is lowering the good level of the hotel"