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Reviews of Quality Inn & Suites Loves Park near Rockford

2.5 out of 5
Quality Inn & Suites Loves Park near Rockford
4313 N Bell School Rd, I-90 - The Riverside Blvd., Loves Park, IL

Reviews

7.8

Good

Rating 10 - Excellent. 137 out of 436 reviews" "
Rating 8 - Good. 166 out of 436 reviews" "
Rating 6 - Okay. 82 out of 436 reviews" "
Rating 4 - Poor. 28 out of 436 reviews" "
Rating 2 - Terrible. 23 out of 436 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Hubert

Business traveller
Disliked: Cleanliness
unfortunately, one of the towels was not changed when I came in and was still stained by the previous customers in this room. Fortunately, they recleaned my room on my request.
Stayed 3 nights in Mar 2024
Response from j on 30 Apr 2024
thank you

6/10 Okay

Pir Maroof

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I actually booked through Expedia. At the front desk the Apple didn’t work so it caused a lot of inconvenience. The staff was nice and cooperative though however when I asked to extend my stay the manager was charging me more than usual and at the second time none of my payment methods was going through. The manager was charging more than usual. Also the hotel key stopped working every time so i had to move out to correct it every now and then. None of the payment methods work and they also didn’t accept online booking.
Stayed 7 nights in Feb 2024
Response from j on 30 Apr 2024
thank you

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was pleasant, price was great, it is not the newest hotel around, but actually quite well maintained. I would stay here again. Clean pool (I did not use.) Reasonable breakfast included. My one bedside lamp wasn't working was the only downside worth mentioning.
Stayed 2 nights in Feb 2024

6/10 Okay

Shirley, Star Prairie

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
The young man at checkin hurriedly left before I could ask what time breakfast was served. It wasn’t posted anywhere and I was looking for dinner suggestions. He forgot to turn the heat connection on for the room, so I had to call for that. The room has dim lighting. The bathroom lighting and venting are on timers. While I was in the shower at 5:30 am with the door closed the lights went out. There was no grab bar in the shower. I’m a senior. It was totally unsafe. Fortunately I wear a Fitbit and it lit the room enough for me to find my bearings. Also the table between the beds had a sticky substance on it that hadn’t been cleaned. Normally I like Quality Inn for reasonable prices, comfortable beds and free breakfasts.
Stayed 1 night in Feb 2024

8/10 Good

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful!
Stayed 1 night in Jan 2024
Response from j on 7 Feb 2024
Thank you

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was accommodating
Stayed 1 night in Jan 2024
Response from j on 7 Feb 2024
Thank you

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 2 nights in Jan 2024
Response from j on 7 Feb 2024
Thank you

10/10 Excellent

KETULKUMAR

Stayed 1 night in Jan 2024
Response from j on 7 Feb 2024
Thank you

2/10 Terrible

Giorgi

Stayed 4 nights in Nov 2023
Response from j on 19 Nov 2023
Thank you

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
It was so insanitary I couldn't eat around the flys in the "hot breakfast" area all on the food no hamdle to flush my toilet ripped blinds and stains had to transfer tooms only to not have the stains everything else was horrible fridge wasn't working
Stayed 2 nights in Nov 2023
Response from j on 19 Nov 2023
Thank you

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente lugar
Todo estuvo perfecto, un lugar limpio y confortable, lo recomiendo ampliamente.
Stayed 1 night in Oct 2023
Response from j on 19 Nov 2023
Thank you

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from j on 3 Oct 2023
Thank you

8/10 Good

Candice

Travelled with partner
Liked: Staff & service, property conditions & facilities
The breakfast room carpet was really filthy and the chair seats that were fabric were filthy. The food was okay.
Stayed 2 nights in Sep 2023
Response from j on 3 Oct 2023
Thank you

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and affordable.
Stayed 2 nights in Sep 2023
Response from j on 3 Oct 2023
Thank you

10/10 Excellent

Steven

Stayed 1 night in Sep 2023
Response from j on 4 Nov 2023
Pogue

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from j on 4 Nov 2023
thank you

6/10 Okay

Dustin K.

Liked: Staff & service
Disliked: Cleanliness
Pretty good property and area as far as being safe and quiet. Only glaring issue seemed to be a boat load of mold in the shower. Other than that it was what you would expect at a Quality Inn.
Stayed 3 nights in Sep 2023
Response from j on 3 Oct 2023
Thank you

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable priced, clean and comfortable!
Great clean and spacious room, staff was friendly and knowledgeable. Reasonably priced! Great Location.
Stayed 1 night in Sep 2023
Response from j on 3 Oct 2023
Thank you

10/10 Excellent

Yanghee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable
Stayed 1 night in Sep 2023
Response from j on 3 Oct 2023
Thank you

8/10 Good

Charles

Stayed 1 night in Aug 2023
Response from j on 3 Oct 2023
Thank you

10/10 Excellent

Jacob

👍
Stayed 2 nights in Aug 2023
Response from j on 1 Sept 2023
Thank you

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from j on 1 Sept 2023
Thank you

6/10 Okay

Abigail

Liked: Staff & service
Stayed 2 nights in Aug 2023
Response from j on 1 Sept 2023
Thank you

10/10 Excellent

Daneiqua

Stayed 1 night in Aug 2023
Response from j on 1 Sept 2023
Thank you

10/10 Excellent

Nathan

Stayed 1 night in Aug 2023
Response from j on 1 Sept 2023
Thank youj

4/10 Poor

Lila

Liked: Cleanliness
Disliked: Room comfort
The microwave didn't work when I first tried. The girl at the counter said shine a light and see if it is plugged in. It was not, but I couldn't reach to plug it in. She had to come to my room and also couldn't reach, so pulled the cord in front of the mirror and plugged it in. The refrigerator made a noise all night long. It was not the hum of the motor, it was a crinkling sound. It kept me awake a good part of the night. I tried jiggling it and moving it a little, but nothing helped.
Stayed 1 night in Jul 2023
Response from j on 4 Aug 2023
thank you

10/10 Excellent

Tiffany

Stayed 1 night in Jul 2023
Response from j on 1 Sept 2023
Thank you

6/10 Okay

Joseph

Disliked: Property conditions & facilities
I did not like the 100 dollar deposit and checking of the room. It felt belittling. Also every light and even the TV were on timers. My husband and I have CPAP machines. They can not go off every hour.
Response from j on 4 Aug 2023
thank you

10/10 Excellent

Nicole

Stayed 3 nights in Jul 2023
Response from j on 1 Sept 2023
Thank you

2/10 Terrible

Daniel

Stayed 3 nights in Jul 2023
Response from j on 1 Sept 2023
Thank you

8/10 Good

Eliyahu

Stayed 3 nights in Jul 2023
Response from j on 1 Sept 2023
Thank you

2/10 Terrible

vincent

My room stunk with stale smoke. I requested a different room, none available. I asked for a reduction in my room charge to accommodate this unhealthy and stinky room smell, but none was given. I am reluctant to stay in a quality Inn again.
Stayed 2 nights in Jul 2023
Response from j on 4 Aug 2023
thank you

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from j on 4 Aug 2023
thank you

10/10 Excellent

WILLIAM, Germantown

Liked: Cleanliness, staff & service, property conditions & facilities
Clean convenient property for a weekend at Mercyhealth Sportscore.
Stayed 1 night in Jul 2023
Response from j on 4 Aug 2023
thank youj

8/10 Good

DUANE, TERRE HAUTE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine. Bed was comfortable. Breakfast was ok. Towels were of questionable quality. I would stay here in the future.
Stayed 1 night in Jul 2023
Response from j on 4 Aug 2023
thank youj

4/10 Poor

Patricia

Disliked: Cleanliness, property conditions & facilities
Room had stains and tears on the curtains. Cracks on walls and chipped paint throughout. Not well maintained. Very noisy with door slamming late into the night, past 11 pm.
Stayed 5 nights in Jun 2023
Response from j on 8 Jul 2023
thank you

10/10 Excellent

Caroline

Stayed 1 night in Jun 2023
Response from j on 4 Aug 2023
thank you

10/10 Excellent

Lynne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean. Staff was friendly and helpful. Centrally located. Nice breakfast area with good selection.
Stayed 3 nights in Jun 2023
Response from j on 18 Jun 2023
thank you

10/10 Excellent

Dan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and relax!
The hotel was exceptionally clean at all times, the cleaning staff does a great job! The front desk staff was very friendly and helpful, and the hotel was very quiet and peaceful.
Stayed 2 nights in May 2023
Response from j on 3 Jun 2023
Thank you

10/10 Excellent

Derek and Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from j on 3 Jun 2023
Thank you

4/10 Poor

Laura

Travelled with family
Disliked: Property conditions & facilities, room comfort
Don’t do it
This hotel is very old and outdated. The air conditioner in the room is very loud. We didn’t sleep well. The breakfast was a joke. Would not recommend
Stayed 1 night in May 2023
Response from j on 3 Jun 2023
Thank you

10/10 Excellent

SETH

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I needed a place for son and infant until we get a flight home asap. And it was convenient. Ty
Stayed 1 night in May 2023
Response from j on 3 Jun 2023
Thank you

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Defninite thumbs up
From checkin to checkouts one of my most comfortable and friendly stays while on the road. Highly recommend this property.
Stayed 1 night in May 2023
Response from j on 3 Jun 2023
Thank you

10/10 Excellent

Joao

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 3 nights in May 2023
Response from j on 3 Jun 2023
Thank you

8/10 Good

Cyerra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from j on 4 May 2023
Thank you

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We all thought the beds were comfortable, they had great pillows and nice sheets. Higher quality than expected for a Quality Inn. We left before breakfast was available so I don't know much about that but I assume its the same as most.
Stayed 1 night in Mar 2023
Response from j on 3 May 2023
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean! Budget friendly! Service was great!
Stayed 1 night in Mar 2023
Response from j on 4 May 2023
Thank you

10/10 Excellent

Tim

Stayed 1 night in Feb 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Stephen

Stayed 1 night in Dec 2022