Front desk staff were all super friendly and helpful, but this hotel has certainly seen better days, everything about it is old and worn. On the whole, everything in our room was functional, it was a decent size, & it was acceptably clean: all surfaces had wiped down including fridge & microwave, bed linens seemed clean but with some stains, bathroom was clean, and most importantly no bed bugs. The negatives for our room were crappy pillows, stained carpet, two people staying but only one set of towels provided in their broken towel rack, & walls were all deeply scratched up. We stayed with our dog, there's no designated potty spot, but patches of rocks all around the parking lot that we used, also a big park pretty close by that we did walks at. Good price for the proximity to Rocky Mountain NP.