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Reviews of Home2 Suites by Hilton Clarksville Louisville North

3 out of 5
Home2 Suites by Hilton Clarksville Louisville North
1624 Leisure Way, Clarksville, IN

Reviews

8.4

Very good

Rating 10 - Excellent. 195 out of 339 reviews" "
Rating 8 - Good. 75 out of 339 reviews" "
Rating 6 - Okay. 26 out of 339 reviews" "
Rating 4 - Poor. 17 out of 339 reviews" "
Rating 2 - Terrible. 26 out of 339 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024

8/10 Good

Ali, Charlestown

Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in May 2024

4/10 Poor

Rafael

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The pool was closed and the hott water took forever to get hot
Stayed 1 night in May 2024

10/10 Excellent

Christi, Pawnee

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Love the extra pullout and kitchenette
Stayed 1 night in Apr 2024
Response from -Michaela- on 10 Apr 2024
We are glad you have enjoyed your stay with us, and look forward to seeing you again!

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and easy access from 65. Many food choices too. Would stay there again!
Stayed 1 night in Mar 2024
Response from -Michaela- on 3 Apr 2024
We are glad that you have enjoyed your stay with us, and we look forward to seeing you again in the future! :)

10/10 Excellent

Akanksha, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and convenient for our family of 5. We arrived late and slept well. We had a solid breakfast before continuing on with our trip and would definitely stay here again!
Stayed 1 night in Mar 2024

10/10 Excellent

Desiree

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel staff was very sweet!
Stayed 1 night in Mar 2024

2/10 Terrible

Manny

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Not only did they not have the room we booked and forced us into a one bed, room with pull out couch that was horrendous, when we booked a 2 bed room, the hotel clerk was out vaping when we arrived and blamed everyone else for the mistake. No discount, no making it right, no nothing. Just deal with it...I would expect more, especially since they raised the prices for this weekend. Last time booking. I am going back to Marriott only properties.
Stayed 1 night in Mar 2024

6/10 Okay

David

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
No hot water first night, repaired by next morning
Stayed 2 nights in Feb 2024

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, property conditions & facilities
Property is 5 years old and shows it. not new, not old and run down. Clean yes, Bed comfortable, yes. Pillows, terrible. Breakfast, lackluster. Out of coffee at 7am, Refused to print a receipt at checkout because booked thru expedia. Called for a receipt and they fought me again, finally got a receipt. Would I stay here again, yes.
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Stayed 2 nights in Feb 2024

8/10 Good

Thomas

Stayed 1 night in Jan 2024

10/10 Excellent

Jeff

Stayed 1 night in Jan 2024

6/10 Okay

Regin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I just don’t like how i was treated by the receptionist during check in. The manager has been trying to be helpful though.
Stayed 1 night in Dec 2023

10/10 Excellent

Noelle

Travelled with partner
Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Tyre

Stayed 1 night in Dec 2023

10/10 Excellent

Curtis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 stars
Our favorite hotel chain! We made a last minute reservation on a weekend and our room was ready when we arrived. We lived the spacious lobby and had great fun playing games! The gym was well-equipped and clean. I wish there was fruit available at breakfast. Also the bed was too hard for my taste and the pillows were lumpy. Still, I will be back!
Stayed 1 night in Dec 2023

4/10 Poor

Monica

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

kenneth

Stayed 3 nights in Nov 2023

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road Trips
New property, easy to find, great location for travelers, right next to highway.
Stayed 1 night in Jul 2023
Response from GS on 6 Nov 2023
Thank you for taking the time to leave a review. We appreciate all feedback to help our staff improve guest experience. We hope to see you again on your next visit to Clarksville, IN!

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
My family and I were in town for a football game. Home2 Suites by Hilton Clarksville Louisville was exceptional. The hotel was very clean and comfortable, and the registrars were extremely polite. Shout out to Zenia and Michaela. They were wonderful. If you are ever in the area, this is a great play to stay. Satisfaction guaranteed.
Stayed 2 nights in Oct 2023
Response from GS on 11 Oct 2023
We are glad you enjoyed your stay, please come see us again soon!

10/10 Excellent

Reginald

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The friendliness and helpfulness of the staff was exceptional!!
Stayed 4 nights in Oct 2023
Response from GS on 9 Oct 2023
Thank you for your review, we're glad you enjoyed your stay! Come see us again soon!

10/10 Excellent

Keri, Tuscaloosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for short one night stay and enjoyed breakfast before we left. Loved the Nutella!
Stayed 1 night in Aug 2023
Response from GS on 29 Aug 2023
Thank you for taking the time to leave a review. We appreciate all feedback to help our staff improve guest experience. We hope to see you again on your next visit to Clarksville, IN!

8/10 Good

Kristi

Liked: Amenities
Quick check in. Easy parking
Stayed 1 night in Aug 2023
Response from GS on 29 Aug 2023
Thank you for taking the time to leave a review. We appreciate all feedback to help our staff improve guest experience. We hope to see you again on your next visit to Clarksville, IN!

8/10 Good

Levi

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
A nice quiet place to stay
Stayed 1 night in Jul 2023
Response from GS on 15 Aug 2023
Thank you for taking the time to leave a review. We appreciate all feedback to help our staff improve guest experience. We hope to see you again on your next visit to Clarksville, IN!

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service
Needed some attention to detail.
The suite was nice and fit our families needs well. We got in late and we had a few issues with the room. The refrigerator was knocking every 5 seconds. Like a LOUD knock on the door. So we turned the fridge down so it would stop. Then the bed close to the window, when we sat down on the bed it felt broken. Then when my husband got up from the bed it would move, like broken springs. Really uncomfortable. Last thing the shower had no shampoo. There were 2 bottles of conditioner and 1 body wash. Just was not helpful.
Stayed 1 night in Jul 2023
Response from GS on 15 Aug 2023
Thank you for taking the time to leave a review. We appreciate all feedback to help our staff improve guest experience. We hope to see you again on your next visit to Clarksville, IN!

6/10 Okay

Jamie

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
We arrived and the hotel had no hot water. Then our room had not been cleaned well. We found candy wrappers and silverware under the pull out sofa. The floor was also dirty. It was disappointing.
Stayed 2 nights in Jul 2023
Response from GS on 15 Aug 2023
Thank you for taking the time to leave a review. We appreciate all feedback to help our staff improve guest experience. We hope to see you again on your next visit to Clarksville, IN!

2/10 Terrible

Robert

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No hot water Breakfast selection not so good
Stayed 2 nights in Jul 2023
Response from GS on 15 Aug 2023
Thank you for taking the time to leave a review. We appreciate all feedback to help our staff improve guest experience. We hope to see you again on your next visit to Clarksville, IN!

2/10 Terrible

Matt

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
There is no hot water. And we had to pay full price for the room still.
Stayed 1 night in Jul 2023
Response from GS on 15 Aug 2023
Thank you for taking the time to leave a review. We appreciate all feedback to help our staff improve guest experience. We hope to see you again on your next visit to Clarksville, IN!

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 3 nights in Jul 2023
Response from GS on 15 Aug 2023
Thank you for taking the time to leave a review. We appreciate all feedback to help our staff improve guest experience. We hope to see you again on your next visit to Clarksville, IN!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra Mile
Front desk went the extra mile when we checked in. Great room. Fabulous price. Good location.
Stayed 1 night in Jul 2023
Response from GS on 15 Aug 2023
Thank you for taking the time to leave a review. We appreciate all feedback to help our staff improve guest experience. We hope to see you again on your next visit to Clarksville, IN!

2/10 Terrible

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
After checking in and paying for our room we discovered the entire hotel had been without hot water for almost a week and didn’t give a heads up. When trying to get some info on the situation we were offered honor points. I’d like a refund not points!!
Stayed 1 night in Jul 2023
Response from GS on 15 Aug 2023
Thank you for taking the time to leave a review. We appreciate all feedback to help our staff improve guest experience. We hope to see you again on your next visit to Clarksville, IN!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from GS on 15 Aug 2023
Thank you for taking the time to leave a review. We appreciate all feedback to help our staff improve guest experience. We hope to see you again on your next visit to Clarksville, IN!

8/10 Good

Betty

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The hallwsys needed vacuuming
Stayed 1 night in Jun 2023

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice, just didn’t notice it was a pets welcome hotel. The small of dog was throughout the hotel. Otherwise the hotel was clean and the staff was nice.
Stayed 2 nights in Jun 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean overnight stay
Stayed 1 night in Jun 2023

2/10 Terrible

Josh

Disliked: Staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Raymond

Stayed 1 night in Jun 2023

10/10 Excellent

Lorenzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

kingsley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Visited Kentucky for my daughter's AAU basketball tournament in May, hotel is just across the river in Indiana. Bright modern, clean facility. Excellent customer service, complimentary breakfast was great, never a line up as takeout containers are provided if you prefer to eat in your room or outside. The breakfast area seemed more like a high end lounge! 2 queen beds and a sofa pull-out. Room was spacious with a full sized fridge! Dishwasher too.....hot stove and skillets available on demand. China plates, utensils and cups in the room. Basically home away from home hence the name Home 2. This is now my go to hotel!
Stayed 3 nights in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Indifferent staff but nice stay
Very clean and comfortable room. No one at front desk for over 15 minutes and when they were there not especially friendly or welcoming.
Stayed 3 nights in May 2023

8/10 Good

Chastidy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

Paula

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We had no hot water. Was luke warm at best. They told us was bc was eco friendly and they had no maintenence worker to come look at it that night. Rough way to start the day with a cold shower. Asked for a discount and she said no one there to ask. Disappointed.
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Jennifer

Stayed 1 night in Apr 2023