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Reviews of Galt House Hotel Trademark Collection by Wyndham

4 out of 5
Galt House Hotel Trademark Collection by Wyndham
140 North Fourth Street, Louisville, KY

Reviews

8.6

Excellent

Rating 10 - Excellent. 1911 out of 3182 reviews" "
Rating 8 - Good. 687 out of 3182 reviews" "
Rating 6 - Okay. 296 out of 3182 reviews" "
Rating 4 - Poor. 164 out of 3182 reviews" "
Rating 2 - Terrible. 124 out of 3182 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Wayne

Travelled with family
Liked: Amenities
Great location. Room was average.
Stayed 3 nights in Apr 2024

8/10 Good

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for our stay along the bourbon trail. Had great staff and friendly. They had food inside to eat and was close to many other eateries.
Stayed 3 nights in Mar 2024

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Really great stay and location
Stayed 2 nights in May 2024

10/10 Excellent

Seth

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Great time!
Stayed 1 night in May 2024

8/10 Good

Danja

Travelled with family
It was not easy or convenient to find or get to the elevator.
Stayed 1 night in May 2024

2/10 Terrible

Marveli

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Staff is very rude, unpleasant and overall dismissive to any guest coming into the property. Property itself is very nice however staff definitely make you uncomfortable.
Stayed 1 night in May 2024

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sutanay front desk agent quickly found us room with a great view and we had a smooth check in. The hospitality of the hotel staff including at the Swizzle restaurant with delicious menu and gorgeous views is superb! Highly recommend!!!
Stayed 1 night in May 2024

8/10 Good

Alan

Liked: Cleanliness, amenities, property conditions & facilities
A nice hotel but regretted falling for the hard sell of an upgrade on arrival. The suite was very spacious and comfortable but to hear noise like bathroom flushing from adjoining room was a real disappointment. The a/c coolong was also incredibly loud to the point I had to put it on when leaving room.amd switch off when i got back. Also frustrating to have to weave through a crowd of people at an event in reception on the last afternoon, evening was annoying. Hotel could offer recycling etc as well.
Stayed 3 nights in May 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Property conditions & facilities
Room was large and well kept. Could have used an easy chair or love seat. Staff were excellent as were all 3 restaurants/bars.
Stayed 4 nights in May 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was absolutely amazing and so kinda. Helpful in every way. The room was spotless and the bathroom was amazing as well.
Stayed 1 night in May 2024

10/10 Excellent

Chelsea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this property
Stayed 3 nights in May 2024

8/10 Good

Felicia, London

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Galt house is in a convenient location. The rooms are clean, bed slept good. The service from the employees working at the bars / restaurants was lacking. They acted like they did not want to be there or wait on anyone. This was during slow time if the evening.
Stayed 1 night in May 2024

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was very nice. Here are some suggestions that would have made our stay better: 1. The hotel needs better communication on where to find the restaurants. It is not clear what building to find food and how to get there. Several guests - including us were wandering around and asking the Starbucks workers how to get to the restaurants. 2. Better communication on how to access wifi. Information in the room would be helpful. 3. Add ATM to the lobby area
Stayed 1 night in May 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay everything is right there in walking distance. Food was great at all restaurants. We had a suite and it was huge.
Stayed 2 nights in May 2024

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. Clean
Stayed 1 night in May 2024

10/10 Excellent

Clayton, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!
Stayed 3 nights in May 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for attending a concert at the YUM! center.
Stayed 1 night in May 2024

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 3 nights in May 2024

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and access to bars and restaurants. Easy parking.
Stayed 2 nights in May 2024

8/10 Good

Miguel Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice place to stay
Stayed 3 nights in May 2024

2/10 Terrible

Denise

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was made to buy a green wrist band for 50 dollars because my husband and I and 3 grandkids who all are under the age of 7 stayed at the hotel for Thunder Over Louisville. Was never made aware of that we could only bring just 2 of our grandkids. We will never stay at this hotel again. Will never recommend this hotel as well. I totally understand that having a wrist band shows that you have paid to stay in the hotel. But to make us purchase a wristband for one of our grandkids is totally ridiculous.
Stayed 2 nights in Apr 2024

4/10 Poor

Kenzee

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Our air conditioner in our room didn’t work and they never sent anyone to fix it and we found several bugs in our room and when we called the front desk they said there was nothing they could do. I paid over $400 for the room and didn’t have a great experience.
Stayed 1 night in May 2024

10/10 Excellent

Rick

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

KUNHOO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent. Great cleaning service. Just surprised the check in staff told me there are no shuttle service to airport, but when i was waiting for 5am uber, there was a shuttle in front if the hotel .
Stayed 3 nights in May 2024

10/10 Excellent

Mark Duane

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Great hotel. Great restaurants and bars. Walking distance to even more.
Stayed 3 nights in May 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this place. Will be staying here for now on.
Stayed 1 night in Feb 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in May 2024

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
It was very, very nice. The staff was amazing and I would definitely stay there again!!! Highly recommend!

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the access route to the KFC Yum! Center.
Stayed 1 night in Feb 2024

10/10 Excellent

Yasser

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time staying there so much to do
Stayed 2 nights in May 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Gerald

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Location
Stayed 2 nights in May 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in May 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in May 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Keota

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
By the River and River view
Stayed 1 night in May 2024

10/10 Excellent

Vivian, Benton

Liked: Cleanliness, staff & service, property conditions & facilities
It just was really nice place
Stayed 1 night in May 2024

10/10 Excellent

Kimball

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Galt house is in the perfect location to enjoy downtown Louisville. Parking deck makes it convenient to park with skybridge to Yum Center. Staff was helpful and our rooms were comfortable and clean.
Stayed 1 night in May 2024

6/10 Okay

antonio

Disliked: Staff & service
Stayed 4 nights in May 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin and valet is great!
Stayed 1 night in Apr 2024

10/10 Excellent

Dina, Hardinsburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable date night
Stayed 1 night in Feb 2024

10/10 Excellent

Lenora

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at Galt house, and I will definitely always consider for stays in Louisville. Concierge, valet very helpful and accommodating. Comfy rooms. Only complaint. Slow elevators.
Stayed 1 night in Apr 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No answer at front desk or bell desk ever
Stayed 1 night in May 2024

6/10 Okay

Megan C

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pool was out of order
Stayed 3 nights in Apr 2024

8/10 Good

MARK

Stayed 1 night in May 2024

8/10 Good

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and location. Staff was all very friendly. No room service. No blanket on bed and no full size pillows. Would stay again
Stayed 4 nights in May 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean, quiet. Security at hotel was good.
Stayed 4 nights in May 2024