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"This is a great place to stay in New Orleans. Very well located as it is easy walking distance to some of the different neighborhoods. I liked that it wasn’t in the French Quarter because then it was a bit quieter. The room was great. And was actually fairly quiet most of the time. The breakfast buffet was a good deal as well. Lots of options and way more than just a continental breakfast. The only things that weren’t great was that the pullout bed had a pretty bad mattress. And there was no cleaning during our five day stay. But maybe that was something we just needed to ask for. All the staff were really fantastic and super helpful and made us stay great. I would definitely stay here again."

"included breakfast was excellent, staff was friendly and helpful, rooms were clean, did not use the outdoor pool"

"Nice place. Super convenient to all the best restaurants and bars."

"Nice rooms "

"The customer service was okay at the front desk. The house cleaning came in on day 2 and put the same sheets back on the bed😑...THEN the parking is not included in your stay, so extra charges were presented upon checkout. Not cool. Won't be returning."

"The staff at the Virgin is top notch. Everyone is so helpful and nice. The rooms are very clean and super comfortable. The location is great…don’t miss the art galleries on Julia Street"

"Casino floor was littered with empty drinks and cigarettes. Room was clean and stocked. Pool area was clean but pools were filled with bugs and plant litter. Resort fee was way higher than posted online."

"The property is desperately in need of a renovation and upgrades. The rooms are not well maintained. Our room had two large windows. One of the windows had blackening curtains (one side was falling down). The second window was only covered by sheer (see-through) curtains. We weren't thrilled to have the sun shining through every day. Also, the room was cleaned very oddly. In one case, our bed was made up but they (forgot??) didn't leave clean towels. When we called the desk for fresh towels, we were told that someone would bring them up. We were running late for a scheduled tour after we waited almost an hour for towels. The Lobby does not have a restroom. It's terribly inconvenient to have to go all of the way to your room. The only on site restaurant has a very limited breakfast menu. They have a problem with locals loitering just outside the entrance. They are understaffed. I would NEVER stay here again and would NEVER recommend this hotel. Crown Plaza should be ashamed to ahve thier name associated with this "low rent" atrocity."

"This hotel was located centrally to our trip both for the French Quarter and food. JazzFest transport busses came directly to the front door. Very convenient that Cafe Beignet is connected to the hotel as this is where we ate before heading to the JazzFest each morning and had wonderfully fresh beignets later in the evening when we felt hungry. Hotel staff were very friendly as are most people in New Orleans. Rooms were very clean and beds were comfortable. Nice view of the Riverside from our room. Liked the bar and music that were located in the front lobby. Wonderful stay."