"Our room was on the 3rd floor with a balcony overlooking the ocean. Vaulted ceiling made the room feel even bigger. Space heater only but not needed because the room temp was perfect both day and night. We had trouble figuring out how to access apps on TV but one phone call to manager and it was resolved quickly. Room, bathroom and bedding all clean. Plenty of towels and extra blankets if needed. Stunning view! Left slider open with fresh air, sound of ocean waves and sea lions barking in the distance. Made for great night sleep. Beds were hard, need pillow toppers. There is no staff on site that you are allowed to contact. Cleaning crew office has a sign not to bother staff. That was very weird for us old school folks! We needed to known where to find an ATM in the area and had no help from this Hotel. Plan ahead with cash and call manager with questions. Manager was very nice and helpful. There is a wifi password which helped our cell phones work in this Hotel. Restaurant in building was great for breakfast. Good food, great view. We are definitely going to stay here again because despite no staff on site, we had a great stay and wonderful visit to Shelter Cove. "
