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"Staff were helpful and welcoming. Room was as promised, although the decor needed a bit of maintainance considering it was sold as a deluxe room. Having the hot tub made all the difference, especially with unseasonably unsettled weather. We did have to complain once about being able to hear next door's TV quite loudly. They were asked to turn it down, but we don't know if it was the volume up loud or if the walls are just thin. The food was varied, unlimited and there was plenty of choice for all dietary and cultural needs. However, the food wasn't always as hot as it could have been. Restaurant was quiet and civilised, and the staff were attentive enough. Pool was beautiful- shame the weather meant we couldn't use it. Entertainment was provided several times in a week and it was fitting for the hotel. Beach is a two minute walk around the corner. Staff were helpful and knowledgeable about the local area. Altogether a lovely, child free bolthole where everything is there for you. "

"Perfect location, not far from airport and a taxi ride away to Puerto Del Carmen (about 12 Euros). room with ocean view, clean and modern. Upgraded to Preferred Club would highly recommend. Food good quality, cocktails are genuinely good especially Espresso Martini. Staff super efficient and friendly. Been here a few times and won’t be the last. Perfect place for total relaxation. "

"The Staff were very efficient especially at Check-In as Hotels.com had not sent the Hotel my booking! I had the booking on my phone but the hotel had no booking for our week. This was not the best start to our holiday. The Hotel is excellent I would recommend a sea view."

"We stayed in room 415, overlooking the pool and sea view, the room was cleaned daily. There is a good array of food for breakfast and always plentiful. Staff were pleasant and helpful. I had an amazing massage at the wellness centre. Hotel is in a good location with easy access to shops, restaurants and public transport. "

"Stayed one night so can’t really give a proper feedback but first impressions of the reception and the overall appearance not bad I enjoyed my sleep. Breakfast was adequate."

"Dated but lovely Nice friendly staff too Well worth the money. A little way off the main strip so if you have trouble walking maybe not the best for you. Nice pool area. "

"Clean room staff very helpful and friendly pool and surrounding area all very good "

"The Gardens are beautiful with lush greenery, many water features and a back door onto the promenade, a Mini Golf area, several swimming pools, fish pond, a couple of cafes and a multitude of sun loungers. you are bound to feel relaxed in such salubrious surrounds"

"An excellent place to stay. We stayed last year and felt we had to return this year.The location is perfect. The breakfast is great.The rooms are spacious and well presented. And the staff are friendly with nothing too much trouble. I would highly recommend "