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Reviews of Deluxe Inn & Suites

2.5 out of 5
Deluxe Inn & Suites
8280 North Expressway 77, Los Fresnos, TX

Reviews

7.6

Good

Rating 10 - Excellent. 159 out of 398 reviews" "
Rating 8 - Good. 100 out of 398 reviews" "
Rating 6 - Okay. 71 out of 398 reviews" "
Rating 4 - Poor. 30 out of 398 reviews" "
Rating 2 - Terrible. 38 out of 398 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Room was clean. Bed had a smooth comforter and blanket. Not those garbage fuzzy blankets at other hotels. Waffles were good. Coffee was smooth and decent. All in all, a solid 8.9 out of 10. Will definitely stay again If I need too.
Stayed 1 night in May 2024

10/10 Excellent

Rose Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

CLAUDIA, Brownsville

Stayed 1 night in Apr 2024

6/10 Okay

Karen, Fitzwilliam

Travelled with family and small children
Liked: Cleanliness, staff & service
Property is a bit old, but was clean. Staff was super nice. Not a bad location but not within walking distance of anything. If you like to be warm in your room don't book here. The room was blasting AC(set at 62) when we walked in and I immediately froze. We keep the temp at 75 in our house so we turned the ac off. The room immediately began to sweat and was drenched by the evening. I talked to a staff member about it and that seems to be the case if you don't like AC. If you turn it off ,the room will sweat and you will have wet floors. Unless it is different in other rooms.
Stayed 1 night in Mar 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Scott

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No convenient stores. Have to make u-turn to get out. Rusty in bathroom, but clean.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Marilla

Clean room friendly staff
Stayed 1 night in Feb 2024

4/10 Poor

Jessica, Chicago

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not woken in the morning since no alarm clock in room, there were making improvements, there was an electrive cord running through the door, and there was no telephone in room.
Stayed 1 night in Jan 2024

6/10 Okay

Alma

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was nice but there was some bugs in my room and the doors was pretty rusty, also the bes was supposed to be a king size but was just two twins together it was slightly smaller.
Stayed 1 night in Jan 2024

8/10 Good

Juanita

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

Esperanza

Stayed 1 night in Dec 2023

10/10 Excellent

Gilbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas vacation
Great. No problem checking in. Staff always on top of things and friendly.
Stayed 2 nights in Dec 2023

10/10 Excellent

Riegn

Stayed 1 night in Dec 2023

10/10 Excellent

Cadjos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking for everyone
Stayed 1 night in Dec 2023

8/10 Good

Juan

10/10 Excellent

Esperanza

Travelled with family
Liked: Cleanliness, staff & service
Everything was fine, except the WiFi was terrible
Stayed 3 nights in Nov 2023

6/10 Okay

Michael

Stayed 1 night in Nov 2023

2/10 Terrible

Vanessa

Disliked: Cleanliness, property conditions & facilities
The smell of mildew as soon as you entered the door. We thought we would try to oversee it and check out the room hoping it wasn’t in there but didn’t even make it to the room. As we walked down the hall we look to the left and see a door that was absolutely disgustingly grimy we turned around and asked for a refund.
Stayed 2 nights in Oct 2023

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

David

Travelled with family
Liked: Staff & service
Hangars had nails/ screws sticking out.There were holes in walls and ceilings, parking lot was dirty. I guess I can’t beat the price.
Stayed 1 night in Oct 2023

4/10 Poor

Marco

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Valentina

Liked: Staff & service
The staff was friendly and very helpful.

8/10 Good

Thomas

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A fair price & very, very helpful & friendly desk clerk. A decent, clean room as well.
Stayed 1 night in Oct 2023

6/10 Okay

Dirk

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Slippery floor
In general the place was clean and comfortable. The biggest issue was the floor was moist and slippery. Not sure if it was waxed or something, but when I wiped it with a towel the towel picked up a dark stain. However, the floor was still slippery even the next morning.
Stayed 1 night in Oct 2023

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great compared to the location of hotel. Hotel must have had construction going on due to noise… but other than that I would stay there again if needed. Everyone was super friendly!
Stayed 3 nights in Oct 2023

6/10 Okay

Melissa

Liked: Staff & service
The only thing that I didn’t like was that most of the plugs were not working.
Stayed 2 nights in Sep 2023

8/10 Good

Leo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young working the desk on 29th was excellent. Our tv wasnt working he came up that night and swapped it himself
Stayed 2 nights in Sep 2023

2/10 Terrible

bridgett

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful. I particularly enjoyed the lady who made the waffles every morning. She was so sweet. So fun. Made my day!
Stayed 2 nights in Sep 2023

10/10 Excellent

Fernando

It was nice and quiet great staff
Stayed 1 night in Sep 2023

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price
Stayed 1 night in Sep 2023

10/10 Excellent

Jose

Stayed 1 night in Sep 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Victorea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a mostly good stay here. The owner seemed to have a bit of an issue with me but it wasn’t a big deal, the people at the desk were very kind and helpful. The room was very clean and nice. We had no cell service at all in the room and the Wi-Fi wasn’t much help, but appreciated when it did work. Close to the end of our stay, we saw a large bug on the wall, not sure if it was some sort of beetle or a roach. Thankfully, we saw no other bugs during our stay. The pool was nice, it’s small and relaxing but there’s no shade at all so we only used it once, as I get sun burnt very easily. I was making waffles one morning in the lobby (they were delicious) and I used the tub butter to grease the pan and some lady walked around the corner and told the owner I was using butter. The owner came around the corner and was telling me not to use the tub butter, but the spray instead as the tub would mess up the pan. Not an issue but why not put a sign or something? I also don’t get why the other lady felt the need to “tattle” and not just inform me directly lol. They do allow pets for a fee which sounds like a good idea, but we did hear a dog barking a bit at different times. Anyway, it’s a fine place to stay if you’re staying for a short while. We probably just won’t pick it next time we’re in the area.
Stayed 6 nights in Aug 2023

2/10 Terrible

Misty

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place was the worst hotel I stayed in. They checked me into a room that the toilet didn’t flush. They informed me they would fix it so I left and came back. I told the guy at the front desk that it’s still doesn’t flush when I came back. He switched me to another room that the toilet wasn’t working. He said the water was turned off in the first room and that’s why it wouldn’t flush and assumed that I was the one who messed with it. I told him that they were in there earlier and was supposed to fix it. They just shut the water off and left it like that without no communication. The second room was dirty and had stains all over the counter top. The lady in the morning was rude and my daughter said she overheard her talking with all kinds of foul language. Very unprofessional staff and rundown hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ROAD TRIP
very nice & CLEAN !
Stayed 1 night in Jul 2023

6/10 Okay

Joe

Liked: Staff & service
Easy access to the freeway.
Stayed 4 nights in Jun 2023

10/10 Excellent

Genoveva

Stayed 1 night in Jun 2023

8/10 Good

Juliana

Stayed 1 night in Jun 2023

4/10 Poor

Jessica

Travelled with family
Disliked: Staff & service, property conditions & facilities
The hotel is in urgent need of updates
The lock of the door was damaged. They never give us a door key... they go with us and open with a regular key... The bathtub was in horrible condition...
Stayed 1 night in Jun 2023

10/10 Excellent

Nelly

Stayed 1 night in May 2023

8/10 Good

sarin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at budget rate !
Stayed 1 night in May 2023

10/10 Excellent

Norma Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

amanda

Stayed 1 night in May 2023

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Rogelio

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2023