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"Kitchen had everything you need"

"We were self catering but found the kitchen lacked a number of items you would expect. Only one small saucepan and then a giant pan which you could prepare a meal for ten in! More medium sized saucepans required. No peeler for fruit or veg. Could have done with a pair of scissors. Only three of everything..cups, plates etc which was ok as there was just the two of us, but there were only three wine glasses and three small whisky size glasses. Needs some taller glasses for long drinks such as a g & t with tonic! We got by, but the worst thing is unfortunately the lovely balcony overlooking the sea. The view was great but unless you enjoy sitting out all day in the boiling sun then the balcony is a no go area as it is far too hot. Now that could be simply fixed with a parasol to give relief from the sun, but Reception confirmed it was not Company policy to supply a parasol, with an excuse of "safety" being a reason for not supplying one. On pointing out numerous apartments had parasols the response was they are privately owned. Safe for some but unsafe for others??? In Tenerife and any hot country, the sun is not your friend and unfortunately without provision of shade means we will not be back and would not recommend this for those who do not wish to "bake"."

"I usually have to get in touch with the company to get a key code which isn’t much of a problem but would be helpful if was emailed earlier. Also one of the showers on floor 3 hasn’t got hot for the last 2 years."

"We got here really early hours of the morning, and someone was there to check us in. Very clean "

"The hotel was lovely staff good near amenities be better if it was an adult only hotel"

"easy access to beach. amazing staff service."

"Quick check-in. Staff at reception could be friendlier. A very clean room, kept clean most days, with towels replaced. Nice pool area, enough sun loungers. Good bar for drinks and a nice outdoor seating area. Enjoyed the food from the Corner Bar near the pool."

"Friendly staff and a lovely apartment with rooftop terrace. Enjoyable stay. Many Thanks."