Search Hotels Near Lorilar Ranch, Puerto Plata

"Our stay had multiple issues. The hot water was not working even after letting it run for a long time, and the maintenance response felt dismissive. We also had repeated problems with the A/C showing an “E1” error and shutting off, including in the middle of the night. Although it was reset, the issue continued. One staff member who came to assist was also rude and did not communicate with us. Additionally, one bathroom sink was nearly broken and the other was clogged. That said, the food was good and other staff around the hotel, especially in the restaurants, were friendly and helpful. However, the room issues and service we experienced made the stay disappointing overall."

"Iberostar truly delivers a top-tier resort experience. My boyfriend and I stayed for his birthday, and from start to finish, everything exceeded our expectations. The staff were consistently professional, warm, and genuinely accommodating, creating a welcoming atmosphere that made it easy to relax and enjoy every moment. Our room was spotless, with a perfectly comfortable bed and an ocean-view balcony that made each morning feel special. Waking up to that view alone was worth the trip. The food was equally impressive—both the buffet and the specialty restaurants offered exceptional quality and variety, making every meal something to look forward to and well worth the cost of our stay. A special thank you to Lucy at the concierge desk, who went above and beyond to make our visit unforgettable. She provided thoughtful recommendations, handled our reservations seamlessly, and delivered truly top-notch service throughout. The birthday surprise she arranged—a banner on our door—was such a personal and memorable touch that meant a lot to both of us. We stayed for four nights, and honestly, it still didn’t feel like enough. Iberostar set a high bar, and we’re already looking forward to our next visit."

"We like the comfort of the room and the attention received."

"Hotel feels more like motel or someone’s house with rooms in it. Tv wouldn’t work when asked to for help front desk clueless. It took Manager to finally get it working on last night of visit. 3 nights with nothing but crickets in room. Would never go back to this motel not hotel."

"Clean, efficient check in, Anna did a great job in our room. Beach and pool always good. Drinks all pretty much taste the same but I’m not much of a drinker. The buffet is not the best, most of the food tastes the same, the roasted beef, pork etc was always dry and tough. A couple of nights were better than most, but still not impressed in general. "

"Very good Clean. Good Staff !!!"

"Very clean rooms, beautiful staff and welcoming and friendly"

"The room is clean and the host is eager to provide service. Location wise, it is not close to city center or tourist attractions. There is one restaurant that you can order take out. All in all, it's good value for the money."

"Loved the room, terrace, and balcony. The room had everything one could possibly need. Easy access to owner. "