Lords Valley Trip

Maria checked us in. She was marvellous throughout our stay…very helpful without being pushy.

The room wasn't the cleanest, it was good enough but not the Marriott's quality. One of the days, the ac was bringing in the worst garlic smell. The bathtub had some leftover cleaning detergent which we weren't able to use...

The location was terrific. Also, the deli/market next door was reasonably priced and very convenient.

The hotel was very clean but several items in the room and throughout the hotel needed repair and maintenance. There were lots of dings and chips out of doors, baseboards, furniture etc. there was a lot of peeling wallpaper. Not a big deal if those things don’t bother you, and the cleanliness makes up for much of it. We didn’t receive the friendly support from staff that others mention. Not that anyone was rude, but we didn’t feel anyone went out of their way to be helpful. For instance, they didn’t offer to help with luggage on our way out at all. Stood next to me and watched me struggle with the suitcase. I also requested a high floor room and they gave us a room at the back of the hotel with no view at all. They charge a large fee for the exercise room but didn’t even tell us where it was. Overall the cleanliness and daily housekeeping balanced out these small things. We wouldn’t book this hotel again though.

Very near Times Square, Subway stations & attractions