Lords Valley Trip

Everything was clean and staff was helpful. Only negative i would say if there is one is that the AC did not have an automatic function. You had to manually turn on or off if you got hot ot too cold in the room

The hotel was very clean but several items in the room and throughout the hotel needed repair and maintenance. There were lots of dings and chips out of doors, baseboards, furniture etc. there was a lot of peeling wallpaper. Not a big deal if those things don’t bother you, and the cleanliness makes up for much of it. We didn’t receive the friendly support from staff that others mention. Not that anyone was rude, but we didn’t feel anyone went out of their way to be helpful. For instance, they didn’t offer to help with luggage on our way out at all. Stood next to me and watched me struggle with the suitcase. I also requested a high floor room and they gave us a room at the back of the hotel with no view at all. They charge a large fee for the exercise room but didn’t even tell us where it was. Overall the cleanliness and daily housekeeping balanced out these small things. We wouldn’t book this hotel again though.

Very near Times Square, Subway stations & attractions

Good overall stay - it’s in a prime location. If you’re looking for a 100% renovated and modern hotel, you won’t get that here but the rooms were not in bad shape at all. Some minor things like the TV cable was not user friendly or the thermostat had some cooling issues towards the end, but not a deal breaker. (If I had requested help on last few days of our thermostat, I’m sure it would’ve been resolved, but we hoped we could figure it out). The bar/restaurant next door was tasty and location is accessible outside of Times Square. I enjoyed my stay overall.

Over busy the hotel.