In-room safe, desk, iron/ironing board, cots/infant beds

Reviews of Holiday Inn Express & Suites Lonoke, an IHG Hotel

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 142 out of 244 reviews" "
Rating 8 - Good. 73 out of 244 reviews" "
Rating 6 - Okay. 19 out of 244 reviews" "
Rating 4 - Poor. 7 out of 244 reviews" "
Rating 2 - Terrible. 3 out of 244 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shorty nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

JAMES L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Don't book through Expedia. Book direct and save at least $10.
Stayed 1 night in Mar 2024

4/10 Poor

Cynthia

Liked: Staff & service
Disliked: Property conditions & facilities
The lady who checked me in was very nice and helpful. The hotel was in the process of renovation. The room was clean and comfortable but it was very noisy and I was unable to sleep. I kept hearing doors open and close. I was in a room located above the entrance and the noise level was disturbing. However, the breakfast was very good.
Stayed 1 night in Feb 2024
Response from Patty D on 16 Feb 2024
Dear Cynthia,Thank you for choosing the Holiday Inn Express in Lonoke AR for your stay and for taking the time to give us feedback. I am so sorry that you did not sleep well. If you ever stay with us again we will try our best to put you in a quieter room. We wish you safe travels.Sincerely,

10/10 Excellent

Dawn

Stayed 1 night in Dec 2023

6/10 Okay

Shannon, Killen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Jessica

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Patty D on 17 Jul 2023
Thank you for choosing the Holiday Inn Express in Lonoke AR I-40 Exit 175 for your stay and for taking the time to give us feedback. We hope to see you again if you are ever passing through this area again.Thanks again and we wish you safe travels!Sincerely,Patty D

10/10 Excellent

LaVonda

Stayed 1 night in Jun 2023
Response from Patty D on 17 Jul 2023
Thank you for choosing the Holiday Inn Express in Lonoke AR I-40 Exit 175 for your stay and for taking the time to give us feedback. We hope to see you again if you are ever passing through this area again.Thanks again and we wish you safe travels!Sincerely,Patty D

10/10 Excellent

James Heath

Stayed 1 night in Jun 2023
Response from Patty D on 17 Jul 2023
Thank you for choosing the Holiday Inn Express in Lonoke AR I-40 Exit 175 for your stay and for taking the time to give us feedback. We hope to see you again if you are ever passing through this area again.Thanks again and we wish you safe travels!Sincerely,Patty D

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Suzanne, McKinney

Travelled with partner
Clean, friendly staff
Stayed 1 night in May 2023

6/10 Okay

Alison

Travelled with partner
It was fine. Desk staff was cordial when we arrived at night. The carpet in our room needed shampooing/replacing, and the room felt humid. I passed housekeeping staff several times in the morning, and they were very friendly. The carpet wouldn't be their fault; deep cleaning like that comes from someone over them. Breakfast was good, and coffee was good!
Stayed 1 night in May 2023

10/10 Excellent

Miranda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
King room - one night stay
Check in was a breeze. The front desk was very friendly. The room was large and clean. I would stay again.
Stayed 1 night in Mar 2023
Response from Patty D on 7 Mar 2023
Dear Miranda,Thank you for choosing the Holiday Inn Express in Lonoke AR for your stay and for taking the time to give us feedback. I am so pleased to hear you had a nice stay. We look forward to seeing you again. Have safe travels!

10/10 Excellent

Tom

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 2 nights in Feb 2023
Response from Patty D on 7 Mar 2023
Dear Tom,Thank you for choosing the Holiday Inn Express in Lonoke AR for your stay. I am very happy you felt you could give us such a great score. We hope you will stop in with us if you are traveling this way again.

10/10 Excellent

Rosa

Stayed 1 night in Jan 2023

10/10 Excellent

Joseph

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and super nice women that checked us in. The area around it felt safe as well…

8/10 Good

Rachael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Comfortable but needed a few tweaks
Our room was comfortable and spacious. Breakfast was good. The night was quiet. Everything was clean and nice except the shower curtain. The shower curtain rod was off kilter, and the shower curtain kept sliding to the center of the rod, leaving wide gaps on either side. My kids got water all over the bathroom floor. There were also only 3 towels for our family of four. Neither were a big deal, just nice of they fixed those things for the next guests.
Stayed 1 night in Nov 2022
Response from Patty.D on 21 Nov 2022
Dear Rachel,Thank you for choosing the Holiday Inn Express in Lonoke AR for your stay and for taking the time to let us know about your experience. We will be sure to get those items you mentioned taken care of. Thank you again and we hope to see you again the next time you are traveling through this way!

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Tammy L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
The front desk was very nice when we checked in and the hot breakfast was very good with a lot of selections!
Stayed 1 night in Nov 2022

10/10 Excellent

Cynthia

Stayed 1 night in Nov 2022

10/10 Excellent

Lori

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room and bathroom were spotless. I like that they put the shampoos and shower soap on the wall inside the shower instead of giving you little bottles. The gym was well maintained and clean, and the breakfast was awesome.
Response from Patty.D on 7 Nov 2022
Dear Lori,Thank you for choosing the Holiday Inn Express for your stay. I am very happy to hear that you had a nice stay with us. We hope to be able to serve you again in the future.

10/10 Excellent

jan

Stayed 2 nights in Oct 2022
Response from Patty.D on 7 Nov 2022
Dear Jan,Thank you for choosing the Holiday Inn Express for your stay and for taking the time to give us feedback. I am very happy that you felt you could give us such a great score. We hope to see you again the next time you are traveling through this way.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Always amazing to visit a Holiday Inn and this was no exception.
Stayed 1 night in Oct 2022

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick and easy checkin. Clean and comfortable. Bed was good too!
Stayed 1 night in Oct 2022

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and we will definitely recommend this Hotel.
Stayed 1 night in Oct 2022

8/10 Good

Benjamin

Stayed 1 night in Sep 2022

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I know we were early for check in time of 3:00 pm, but desk staff wasn’t too friendly at first. We were asked to come back in an 1/2 hr. (We returned to the hotel 45 min. later.)
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Quick lay over
Hotel is an easy location off interstate. Property is nice but a little aged. Bed was not very comfortable, but the room was very clean and comfortable. I would stay here again.
Stayed 1 night in Aug 2022

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed
Stayed 1 night in Aug 2022

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and rooms were in very good condition.
Stayed 1 night in Aug 2022

10/10 Excellent

Manuel

Travelled with family and small children
Liked: Cleanliness, staff & service
Great service.!!
Stayed 1 night in Aug 2022

8/10 Good

kourosh

Stayed 1 night in Aug 2022

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was fine but we went to breakfast at 9 and there was hardly anything left and they didn't refill it. They said breakfast lasts till 9:30 so there should be fresh food until 9:30.
Stayed 1 night in Jul 2022

10/10 Excellent

Matthew

Stayed 1 night in Jul 2022

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As the last night of an 8-night trip, our stay here was wonderful! Very comfortable and inviting. We appreciated the easy access off the interstate with gas stations and restaurants...very convenient as well!
Stayed 1 night in May 2022

10/10 Excellent

Terri

Stayed 2 nights in Jun 2022

6/10 Okay

Lillian

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in May 2022

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m so happy that you offer healthy alternatives for breakfast!!!!
Stayed 1 night in May 2022

10/10 Excellent

James

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and a great place to stay if you have a service dog.
Stayed 1 night in Apr 2022

8/10 Good

Don

Stayed 1 night in Apr 2022

4/10 Poor

diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Robert, Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean new property
Stayed 2 nights in Apr 2022

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet and convenient
Nice facility. Highly recommend. Limited dining options in the area except for the usual fast food.
Stayed 1 night in Mar 2022

2/10 Terrible

Carolyn D

Stayed 3 nights in Mar 2022

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Tom

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice
Stayed 2 nights in Feb 2022
Response from Patty.D on 24 Feb 2022
Dear Tom, Thank you for choosing the Holiday Inn Express I-40 for your stay and for taking the time to leave a very nice review. We hope to see you again in the future.

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022
Response from Patty.D on 24 Feb 2022
Dear Tyler, Thank you for choosing the Holiday inn Express I-40 for your stay and for taking the time to give us such a great rating. We hope we get the chance to serve you again in the future.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Patty.D on 24 Feb 2022
Dear Nancy, Thank you for choosing the Holiday Inn Express I-40 for your stay and for taking the time to give us such a wonderful score. We hope you will give us the opportunity to serve you again in the future.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Patty.D on 24 Feb 2022
Dear Valued Guest, Thank you for choosing the Holiday Inn Express I-40 for your stay and for taking the time to rate us. We hope you give us the opportunity to serve you again in the future. We will try to turn that 8 into a 10.