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Reviews of Hampton Inn & Suites by Hilton Lonoke

2.5 out of 5
Hampton Inn & Suites by Hilton Lonoke
240 Brownsville Loop, Lonoke, AR

Reviews

9.4

Exceptional

Rating 10 - Excellent. 307 out of 419 reviews" "
Rating 8 - Good. 84 out of 419 reviews" "
Rating 6 - Okay. 17 out of 419 reviews" "
Rating 4 - Poor. 4 out of 419 reviews" "
Rating 2 - Terrible. 7 out of 419 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Travelled with partner
Liked: Amenities
Very quiet area and easy check in. The bathroom is very accessible, Good job outfitting it with hand rails, etc.
Stayed 1 night in May 2024

6/10 Okay

Natlie

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Bathtub had hair in it and the bed a bit uncomfortable. The room was a bit warm. In a Tuesday the rate was $188 dollars. In Lonoke Arkansas and that was ROBBERY!
Stayed 1 night in May 2024
Response from HIS- Lonoke GM on 10 May 2024
Thank you for your feedback; we regret that you were unable to fully enjoy your stay due to difficulties with your room. I wish we had known about your dissatisfaction with your room so we could assist you. I’m sorry you dislike of our rate. To be clear, our rates are comparable to those of the other hotels in the area. My apologies if this kept you from taking full advantage of your visit, thank you for choosing Hampton Inn & Suites Lonoke.

10/10 Excellent

LINDA S.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super! Well worth the price.
Stayed 1 night in Apr 2024

10/10 Excellent

Kaitlyn, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, and well-lit area.
Stayed 1 night in Mar 2024

10/10 Excellent

Rebeca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up!
Accommodations were perfect! Very welcoming, the bed was comfortable, very safe. Highly recommend!
Stayed 1 night in Jan 2024

10/10 Excellent

Frances, Southampton

Travelled with family
Stayed 1 night in Dec 2023

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the barn door in my room because it kept getting stuck and would not open all the way so I would have to squeeze my way in and out of the bathroom
Stayed 1 night in Dec 2023

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and room was clean and comfortable.
Stayed 1 night in Dec 2023

6/10 Okay

Randall

Stayed 1 night in Nov 2023

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a bit d dated but overall nice quiet and comfortable stay
Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Rita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great overnight stay. It is a hotel that I would’ve enjoyed staying by in for more than one night. Clean, spacious rooms.
Stayed 1 night in Nov 2023

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exhausted couple with dog
Our stay was wonderful. We arrived 11/18 before the 3 pm check in and the lady behind the counter was so nice and welcoming. My husband and I were so tired and we have our dog with us. She was able to check us in early so we would not have to wait until 3. Will definitely stay at this location again.
Stayed 1 night in Nov 2023

10/10 Excellent

janeva

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at! We highly recommend it.
Stayed 3 nights in Nov 2023

10/10 Excellent

Rick

Stayed 1 night in Oct 2023

10/10 Excellent

Richea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Eva

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We recommend!
This was a last minute decision as we were on our way home from Tennessee to Texas. We looked for reviews and found Hampton to be rated highly. We were not disappointed. Bed was very comfortable, the room very nice.
Stayed 1 night in Oct 2023

6/10 Okay

Bruce

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely motel despite a temporary water issue
When I checked in around 4 pm, there was a sign at the counter saying the water would be off from 3 - 7 pm for repairs. I understand emergencies, but the clerk sort of avoided the subject, I had to comment on it. Later after walking my dogs I asked if they maybe had some handi wipes, but they did not. This actually seemed like a planned repair and certainly would have been time to get some bottled water etc to hand out, at least an attempt to acknowledge the inconvenience. The water finally came on around 8 pm. Except for the water issue this is a lovely motel, and breakfast was very good. Just disappointed how they handled the water issue.
Stayed 1 night in Oct 2023

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for an overnight stay.
Stopped overnight on short notice. Seems to be a newer property, everything was clean and well-maintained. The front desk staff was really good--I booked the room while stopped for gas, and when I arrived the reservation hadn't come through to the hotel. The desk clerk got on the phone and had everything sorted out in a minute or two. There was a decent Mexican restaurant across from the hotel, and a grocery store nearby.
Stayed 1 night in Oct 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the road
Stayed 1 night in Oct 2023

10/10 Excellent

Scherry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Stayed 2 nights in Sep 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fix the internet and you’ve got my vote
They need to fix the “joining” use of internet so it doesn’t trap you into signing up for their stuff! I never could override it and never used it.
Stayed 1 night in Sep 2023

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and helpful. The room was quiet and comfortable.
Stayed 1 night in Sep 2023

10/10 Excellent

JANEVA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my three night stay in Lonoke. The hotel was well maintained, the workout room was very nice and the breakfast was very good. Great place! I will definitely book again!
Stayed 3 nights in Sep 2023

10/10 Excellent

Nori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Cindy

Stayed 1 night in Sep 2023

10/10 Excellent

Kaitlyn, Houston

Liked: Amenities
I had a great experience at this hotel and felt completely safe as a solo traveler. The room was clean, the fitness center was in great condition, and the building was well maintained. The only problems I encountered were that the blinds were sheer and the parking lot lights were quite bright when I was trying to fall asleep, and the rooms do not come with hair conditioner anymore. I would stay here again.
Stayed 1 night in Aug 2023

8/10 Good

John

Stayed 1 night in Aug 2023

6/10 Okay

TERENCE

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Unpleasant Room Scent
Room smells stale, musty.
Stayed 3 nights in Aug 2023

8/10 Good

Julie, Rogers

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Cornelia, Asheville

Stayed 1 night in Jul 2023

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hot tub wasn’t working. Other than that, it was great!! Wonderful staff. Delicious breakfast.
Stayed 1 night in Jul 2023

8/10 Good

James

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and comfy beds but rooms seem rather tiny and cramped for $200/night stay after tax.
Stayed 1 night in Jul 2023

10/10 Excellent

Sam

Stayed 1 night in Jul 2023

10/10 Excellent

Robert W

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All good. Staff excellent
Stayed 1 night in Jun 2023

10/10 Excellent

JANEVA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pick up fish @ fish farm
Service was excellent and breakfast was good. Will stay there again.
Stayed 1 night in Jun 2023

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Jeffrey

Stayed 1 night in Jun 2023

8/10 Good

Alan, Georgetown

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hole in wall - room 322
Stayed 1 night in Jun 2023

10/10 Excellent

Jean, Hawkins

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 1 night in Jun 2023

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023